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Ryan G
Customer Reviews for Meer Properties LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The truck's pullout ramp to load/unload goods was not working, I was able to take it out but took about an hour to slide it back in with the help of two other people, I think it just needs some lubing. Unfortuntely I did not use it again even though I needed it, but did not attempt to pull it out again in the fear that it'll get stuck again. Also the truck transmission was off, it was maintaining a high RPM at acceleration.
Azar SThey are the best! Someone always answers the phone and contact me if there is an issue. Always happy to do business with this location.
CLARENCE DVehicles had dents on and they said fuel level full but when I checked it wasnt and informed the guy who did the checkin. When I returned vehicle kept same level at the return and I have been charged 2 Gallon.
Arun RAlways my favorite uhaul neighbor!
OSCAR MTrailer was great and I was extremely satisfied with the way the trailer handled. The staff and both GA & NJ locations were awesome. Thank you for helping us move.
SCOTT BVery friendly representative. Guided through the process and helped get my truck.
Sreekanth PI declined Insurance but when looked at my contract I was charged for insurance. I pointed out the error and Peter said he'd take care of it, which he did provide me a $15. refund for the insurance but overcharged me still by not putting the correct amount in the "previous paid column" . I have the original receipt showing the previous amount paid and it does not match what he input on the final receipt. I was due more than a $15. refund because my actual mileage 39 was less than the estimated mileage at drop off 40. Peter had to manually adjust the amount previously paid to an erroneous amount to make the invoice show only a $15. refund. I am an accountant, and all of this shows me someone who is intentionally defrauding customers assuming they won't check their receipts, as most likely do not. First, with charging me for insurance that I declined and then not providing a credit for the decrease in mileage actually used. The fact that the numbers would have to be manually adjusted to balance shows deceit. I have learned my lesson to not trust this office again. The employee should be fired or, at a minimum, disciplined.
NICOLE LEverything was perfect. Thanks Peter.
YURII YThe place looked like a junkyard. The app couldn't find my location so I couldn't do the return. I reached out to the person for Meer and they told me not to worry and they would take care of it. Then I was charged an extra $100 for no reason the next day. Might never use uhaul again.
ERIC HThe young gentleman that took care of me was AWESOME. He was efficient and very courteous.
GUS OThis location is not very convenient for pickup and return.
Virgil WDolly hinge
LORENZO MThese guys are great. Used multiple times.
Steven GGreat service would come back anytime to rent from them
Ramiro AEasy, fast, no issues.
Neil SPerson who helped was great issue and this was a location change initiated by U-Haul. Only reason not excellent is that they did not have a dolly available.
Andrew MDrivers sideboard was really muddy otherwise everything else was great!
Natalie JKeep doing what your doing
SHAMEKA CBest signage I've ever experienced - had an after hour drop off, and it was easy, smooth, and clear.
Steven GPeter was very helpful making the rental go smoothly and assisting with the after hours drop off.
KENNETH DGreat job, prompt and quick. That did an excellent job!
Christopher DGreat usage experience
Ken RThe owner was fantastic! We needed an extra part on our car for towing & he helped install it. He & his staff were so patient & friendly. The trailer was ready when we got there. We would highly recommend this location!
Keith HThe team at Meer Properties was very good. The trailer I used had bald tire and the floor boards were indented and depressed over 2 inches when stepped on. The team at the turn in site deadlined the trailer.
ROY WHigh milage and little beat up (the rental itself) but the location and staff were very professional and polite.
Anthony MQuick and easy drop off. Great experience!
ARTURO GEverything was quick and easy. The young man was very polite and knowledgeable.
KENNETH PWhen I went to pickup the truck, a hand truck and the appliance dolly they said that they did not have, and U-HALL does not commit to supply it. They could let me know in advance so I would be prepared. I had 3 refrigerators to move!!! Next time I will try Pensk
LUIZ OIt took me an hour to pick up the truck. App was not accepting truck photos and redirecting to start every time I was uploading photos of odometer. I started filling details at 4 pm and came out from the location at 5,05pm. Please improve the app and increase photo size limit. Thanks
Balwant SThe left rear blinker worked, but the brake light and the "running lights on" level did not. Also, the passenger side ratchet strap for the vehicle was frayed.
Charles GExcellent service
Amit CInterior of vehicle was dirty and smelled of cigar smoke (we found Swisher Sweet wrappers on the floor). The rest of the vehicle exterior was fine.
SCOTT FOne of the tires was low front right (light was on) but nothing a little air could not fix! Thanks so much
Wanda BInside of trailer was dirty and I had to clean it out. There was a bunch of broken plaster from a job of some kind. That is the reason for the no on that question. It wasn't a big deal at all, just being honest on the questions. The staff was amazing and super helpful. The instructions on after hours dropoff were really detailed and helpful, and I would definitely come here again. A+ staff and a really positive experience overall.
MICHAEL CThe trailer was a little worn but operated well.
Randall DThe gentleman during "check in" process was very knowledgeable. A pleasure to deal with
Charlton NI feel under the circumstances with the new construction in your new remodeled store is a great improvement . The staff navigated with expertise flawlessly handling customer service. I will definitely back! Hoza Chavis
Hoza CVery helpful and friendly staff
Hilda FThis was the worst customer experience that I have had in a long time. UHaul moved our reservation to this unstaffed junkyard 20 minutes away from our house and yes they charge for the extra mileage. There are about 20 hoops to jump through to pickup through a glitchy app because they are too cheap to staff anyone on site to assist. The van was dirty and the moving blankets they charged us for were not inside the van but there's no one there so what can you do? After about twenty minutes we finally located the keys next to a dumpster and the padlock took 10 tries to get off. After all that we tried to leave and the junkyard gate that was open when we pulled in had locked behind us and there was no gate code provided to exit. Will never rent from U-HAUL again.
EVAN TI filled the gas tank over the full mark and somehow they are charging me for extra gas.
Evelyn BGreat service. We returned the moving truck after the facility was closed but we were sent via email step by step instructions on how to drop off the truck when the store is closed. Our dropped off experience went smoothly. Merci.
MAVIS CEasy pickup and drop off with Meer! Truck was ready and cleaned when we arrived. I recommend them for moving.
Michael DOMG - amazing amazing service. So helpful and efficient!!! Was in and out quickly with a good feel for the trailer and how to use it.
TARA GExcellent service!
Hoza CThey let me leave and load my truck at there shop.
Christopher CQuick check in and ready availability from a friendly and capable staff member - couldn't have been easier! also made a change to different trailer size on the fly with no delay or hassle.
JEFFREY HWay too difficult a process. If were not for the Electric company person you share the space I might still be standing there. Also I was switched to that further location last minute. I'm do a discount for that. Miles, inconvenience etc
Anthony KThe team at this location is laid-back and professional. OK Madi here we go Maddie man fancy truck As to the trucks - they are U-Haul's - most are a little bit tired, but they do the job.
Michael C