Le client n'a pas laissé de commentaire.Lorraine H.
Customer Reviews for Meineke Car Care
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Emmaus, PA 18049
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h30 am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MarÃa M.
Le client n'a pas laissé de commentaire.LISA V.
When I walked in the person helping me was extremely rude. They did not have the furniture pads I requested when I set up the order weeks prior. They said "we don't have furniture pads, we've never had furniture pads." They also did not have the furniture dolly. They had a utility dolly that was covered in grease at the handle. This was truly the worst experience I have ever had with UHaul and maybe UHaul should consider carefully who they allow to process their rentals. As a long time repeat UHaul customer, I can certainly promise I will not be renting from UHaul again.Andrew S.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Yevgen D.
Had to hook up trailer by myself including dead lifting trailer onto my hitch. Not recommendedHerman L.
I arrived late and owner assured me all would be good. Went online to checkout and this was a horrible. Called 800 and waited 20 before hanging up.Peter S.
Great serviceMARC L.
Doing a rental in line everything completed, then I get a message the day prior to pickup our location is changed. Then when we go to pick it up had to do the whole rental all over, why not sure completed all this on line. And the price was different at the rental place Then they told us 3 days vs the online agreement 4 The truck we got was dirty and had alot of stickers with dings and what not We decided after all the times of giving uhaul a chance this was the last timeStephen W.
Le client n'a pas laissé de commentaire.Brian L.
Le client n'a pas laissé de commentaire.Ryan K.
Le client n'a pas laissé de commentaire.Brett W.
Store owner and pick up experience was great. Trailer tongue jack leg crank was very difficult to use on that trailer...it stuck a lot.Clifford S.
Le client n'a pas laissé de commentaire.Krupa P.
This past weekend was the worst experience I've had renting from U-haul. The app was really glitchy. I got charged for three days instead of one just because I didn't return through the crappy app. I can go on and on about this past weekend but Im not going to waste my time. Last time Im using U-haul after this dispute goes through. Thank you for trying to take my money during these difficult times.Miguel V.
Le client n'a pas laissé de commentaire.Roy R.
Le client n'a pas laissé de commentaire.Earl D.
The only thing I noticed about the trailer was the side marker lights didn't work. Other than that a good overall experience.Garry E.
The recorded mileage uhaul had for the truck was incorrect when I picked it up using the uhaul app and key lock box. I did not find out until after I dropped it off in glenside. I took photos of the mileage and gas before leaving so a big problem was resolved when I dropped it off in glenside. I drove the vehicle less than 75 miles but when I returned it uhaul recorded my mileage as 644 miles. The location in glenside was great about handling the issue but in my opinion this should have never happened to begin with. Had I not took photos of the mileage before starting my trip I would not have had any way to prove to uhaul I did not drive 644 miles (other than it is kind of impossible to drive 644 miles in 5 1/2 hours.brandon H.
I would never recommend uhaul to anyone. I reserved my uhaul online as a one way and when I received my receipt online after I picked up and got home it said in town return to same location, which was 55 miles away. No one at uhaul was willing to help . Very diseatful.William A.
Le client n'a pas laissé de commentaire.Peter S.
Le client n'a pas laissé de commentaire.POLLY F.
Le client n'a pas laissé de commentaire.Peter T.
Le client n'a pas laissé de commentaire.Peter T.
Quick and easy the 3 times I used it...Peter T.
Ben was great to work with during rental process.marian S.
Le client n'a pas laissé de commentaire.Anabella W.
Le client n'a pas laissé de commentaire.Diwakar G.
I had an issue mid-trip when the vehicle rented didnt have the clearance to fit the item I rented it for. I called the main line and waited 18 mins before getting someone. I was transferred and waited another 15mins only to be transferred to the wrong state. It was not only embarrassing, but a costly waste of my time and my customers time. Needless to say, I paid 243 $dollars without getting done what I needed to. I have rented a bunch of times this year and it has been great, but the one time I had a major issue I was left hanging. I will consider other options for my next trip, which will be Monday.Tyson D.
Le client n'a pas laissé de commentaire.Jeffrey Z.
Extremely difficult to use the online system, took 30 min to get into carKara S.
They charged me for coverage I did not ask for. They also did not give me the moving blankets I requested and paid for.Mark Z.
Le client n'a pas laissé de commentaire.KARL Z.
They guy at the desk was initially not going to help me. He stated, " I do not do the Uhauls." I then explained to him that my paperwork stated I had to return it to this location. He said he would call someone. I explained that there was a number on my paperwork that I could call. I called the number and it rang to the guy in front of me that did not "do the uhauls." He then proceeded to take my paperwork and ended up documenting that the truck was returned 2 hours later and I have been charged for an extra day. I then attempted to dispute this and attached a picture of my phone log, specifically showing the above phone call that I made and the time was right at my required return time. I am very frustrated with this and should not have been charged any additional charges.Alex S.
We rented the truck in VA on Friday. We drove to PA on Saturday. We arrived after this location had already closed. Even though we returned the truck on Saturday night, we got a charge for an extra day because we were reported as returning the truck on Monday. When I got the email with the extra charge, there was an email address that I was to direct any questions to. I have emailed that address twice trying to get our money back. I have not gotten a response in 10 days. Today I tried the 1-800- Go-Uhaul number. After waiting on hold for 10 minutes listening to very loud musak, I gave up. I am extremely dissatisfied with U-Haul at this point. I am going to dispute the charge with my credit card company. I don't see any other way to resolve this.Warren Z.
very good service... quick and easy!!!Peter T.
Le client n'a pas laissé de commentaire.Luis R.