Le client n'a pas laissé de commentaire.
SULEMAN L
Customer Reviews for Merivale Convenience Moving Suppliers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Later week hours before closing would have been convenient, even 1 hour.
JACOB BSmall sub location with one person working. Wait time for pickup was long. However, the location was helpful when I needed to extend my one way rental.
ALBERT DHave rented from this location before, great staff,
TYLER PThe location is only access off the main Merivale road in one direction.
JOHN BUpfront I was asked to put 53 dollar for deposit and distance charges $43 was billed. I took less than 2 hours with rental vehicle and drove only 24 miles. Altogether I spent 73 dollar, I thought it would be only $19,95 plus gas. Disappointed when I see the receipt.
SAM GI've rented at this location multiple times and it is typically a quick and seamless process. The people are nice. Pre-check-in is great. Will rent here again.
David Bthe desk attendant was good and friendly but guy hooking trailer not so much, not even sure he spoke any English
NORA DThis location provides high services level. The crew and its equipment are exceptional. Thank you very much for everything.
SILVIA YI did not interact with staff from the Merivale location so I can not rate thier performance. My only suggestion for this location is to have more frontal signage on the street. Merivale Road is a busy street and because the trucks are parked in the back of the strip mall it was not obvious where the location was on Merivale Road. Thank you
Heather MI would recommend better signage. I drove past the location even though I was using gps. The sign at the front was very small and hard to see from the street and all the equipment is located at the back of the building, again making the location hard to find. Other than that everything was great.
JEAN CThe people there are very friendly and professional
MARWAN AGreat service and staff
KEVIN BVery confusing location. Driving in was hard and didn't know where it was. Drive around a few times. Also had to go all the way there to return from Almonte.
IAN KDude was great
David Mlock jam when open
ROBERT BTrailer was confirmed for pick up in Orleans ON and when I presented myself you did not have a trailer. I was sent to this location instead.
J PNothing really. Service was Véry good.
ALAIN CFast, easy and convenient, definitely will use this location again
SHAWN DThe location was a bit hard to find
LAMBERTUS VI'm assuming you mean "location" as in place that I picked up the rental vehicle. However, if you mean "location" as in rental then that needs to better defined.
MICHEL MI made this reservation at another location hoping to pick the truck at that location. I was required to go pick it up at this location, which was much further. I found an old baseball hat behind the driver seat.
MICHAEL YExcellent experience!
GERALD ROvercharged 1) Cleaning fee asked for $100 then $75 & after I cleaned spotless charged $25 2) gas shortage charge although I had pic of dash (gas gauge & mileage) $20,24 Clearly this dealer is not happy with following uhaul guidelines & needs to rip off his customers Btw I am a long time frequent customer (over 20 rentals/year) & have never experienced this treatment
MALCOLM SGreat, friendly service. Easy pickup and drop off.
HEYTHAM AThe staff was lovely but the location was difficult to find as the sign is hard to are… a bigger road sign would make it easier to find!
James LVer helpful
ABDELKEBIR BNothing to improve! Service was first class!!
KEITH HPlease arrange back camera for the trucks.
Tahmina SEverything went smoothly with pick up, and drop off. Not bad at all!
MARCUS MThey did not send the invoices by email as promised and when I went in for a print copy I discovered that even though I refilled the gas to the previous level they added more at almost $2 / litre. I will not go back to this location.
kevin mRecommend, maybe. Minimal contact with employees. They ponted where to park and unload, the gentleman did help, and then I was on my way. Better signage would help. Almost drove by the location.
Glenn MFound the inside of the cab dirty but paper from that, all was great!
Rebecca VHell no.
Praveen Gstaff were very friendly and accomodating
Brittani Aasked for a 10-12ft trailer and they gave me 8ft causing me to drop off later
AJMAL NFast service. Clear instructions. Good customer service
Patrick BExplain how the hitch ball connects / hook-up works, USA hitch vs Canadian
Robert NExcellent service à la clientèle. Staff were both friendly and helpful. They verified the tow capacity of my vehicle, helped hitch the trailer, completed a light/circle check with me, and verified the rear gate of the trailer was functioning properly. Highly recommend this location especially for trailer rental.
sonya fVery helpful
ABDELKEBIR BToo expensive!
RAKAN HSuggest upgrade to frontage of location hard to find.
William YSent to an alternate location from trailer
Robin PClose enough for drop off after hours with drop off box for keys
Vanessa MNo comment
ghassen bNo improvements needed - the equipment was clean, well-maintained, and easy to use. The staff were very friendly and clear - great location for first-time U-Haul renters!
Meghan LVery good customer service.
Richard TRepeat customer. I always receive excellent service and equipment from this location.
Elizabeth B