Le client n'a pas laissé de commentaire.Allison G.
Customer Reviews for Michaels Service Center Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Gastonia, NC 28052
(Hwy 74 W)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h30 pm
- Sam : 8h30 am à 2h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very helpful and fastDOMINICK D.
The prices are missleading. A 29,99 rental turned into over 140 $dollars. It's dishonest.William B.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.ARTHUR L.
Bobbi and staff were extremely helpful and friendly Persons at other UHAUL locations should strive to their standardsKathy S.
Le client n'a pas laissé de commentaire.CESAR P.
Le client n'a pas laissé de commentaire.Roland H.
It's too far away from where we live in Belmont. I thought i had signed up for the East Wilkerson BLVD location. However, your EXTENDED hours on Saturday was a HUGE benefit.Robert S.
Le client n'a pas laissé de commentaire.CHANTRELLE B.
Give me the Dale Earnhardt sun drop banner.KIMBERLY H.
Le client n'a pas laissé de commentaire.Robert D.
The truck was clean and the air worked. No maintenance issues. My experience was great. The service was excellent. Very friendly and professional staff. Merci!TAWANNA B.
Le client n'a pas laissé de commentaire.Bryan B.
Check the vehicle before renting it out. We had to wait on someone to come change a bad tire for over an hour. Then I got charged for 2 dollys. The only one we had was the crappy useless one in the truck.Brent C.
Truck was available at this location. Local dealer at Michael's was a lot more helpful than U-Haul was. Thanks to local owner, my moving experience was great. Don't call U-Haul on the phone they won't help, call local dealer with the trucks they will solve the issue. Big U-Haul doesn't care about the little guy but dealers do.ROBERT M.
Le client n'a pas laissé de commentaire.berfi G.
Le client n'a pas laissé de commentaire.Yolonda C.
Le client n'a pas laissé de commentaire.steven todd M.
The people at this location was great! Was very quick and efficient. Very happy with the service from this location. Now the truck itself is a different story. The truck has numerous issues and shouldn't be on the road, especially going from North Carolina to Ohio.LISA B.
I found the check out process to be ridiculous. Take a picture of this and take a picture of that. Of course, you don't know all this until you are about to drop keys in the hole on the door. Too many questions. Or, you can pay them an extra 20,00 $ and they will do it. Also, the pay per mile is also ridiculous. Far too many charges. Used to you paid the initial cost of rental and replaced the amount of gas used. Now, not only do you do that, but pay per mile. U-haul is ripping people off.davidmattthew K.
The person I spoke with on the phone was rude and had no information that I was requesting. I ask how it worked for me to get my rental after regular business hours. How do I get a key and so on. Guy said hell if he knows. I told him I don't know how to do the online check in and out after hours and he told me I had until 5 o'clock to figure it out. He was no help to me at all. Luckily, you guys at Uhaul made it easy to follow online.todd G.
Le client n'a pas laissé de commentaire.TIA S.
Le client n'a pas laissé de commentaire.jeremy L.
Le client n'a pas laissé de commentaire.TRENT K.
Le client n'a pas laissé de commentaire.Lamorris W.
Have an employee explane the controls of the cab area. Some people might not understand them. Just a suggestion.eric andrew P.
Le client n'a pas laissé de commentaire.Alexander F.
The truck ran horribly. The drivers side head light was out. It smoked upon starting. Truck needs work.Brandy C.
Le client n'a pas laissé de commentaire.Jason Y.
Nothing. Vince went above and beyond to make sure we had everything we needed. Great place to rent!Kenneth F.
Le client n'a pas laissé de commentaire.roger dale B.
Le client n'a pas laissé de commentaire.Christina C.
The staff is very friendly and accommodating.MICHELE D.
Good serviceallen wayne C.
Le client n'a pas laissé de commentaire.Derrick J.
Le client n'a pas laissé de commentaire.Marialisbon S.
Le client n'a pas laissé de commentaire.RAYVIS K.
Le client n'a pas laissé de commentaire.Sherry H.
The price to rent the truck is not reasonable for the move. Then we get charged extra for mileage. Next time I will more likely go with a different carrier.Chad S.
Le client n'a pas laissé de commentaire.Helen D.
I had a great experienceJOHN G.
Uhaul customer service changed my pickup/drop-off location which was further from my house than initially anticipated. I was charged for extra mileage even though the truck was guaranteed to be at the original location, only a few miles from my home.Teresa A.
We showed up 15 minutes before scheduled closing and they were locked up and no on was there. The return box was not well marked.Aaron S.
everyone at michaels service center was very attentive to every detail throughout the rental process.was a very comfortable experience.i would recomend this service center to anyone .GARY G.
couldn't have done it without UHaul !sheryl ellada M.
The drop off location was fine. A little frustrating that they weren't willing to change a drop off location for me. Even though it would have been a day early for my drop off day.Rebekah R.
Le client n'a pas laissé de commentaire.Cynthia G.
Le client n'a pas laissé de commentaire.Michael D.
as always top notch service...fast proffesional service...will recommend to everyone who needs uhaul or automotive service....would give 10 stars if possiblerobert H.
Le client n'a pas laissé de commentaire.Rebecca F.
was left to find a trailer after another local provider (tonys service station in bessemer city) decided to close an hour early leaving me with no trailer after reservations had been made days earlier...thank you again for staying late and helping me with my auto transport needs. will recommend to everyone...they deserve all the awards that have been earnedROBERT H.
Awesome customer service, I highly recommend them!MARCUS G.
Le client n'a pas laissé de commentaire.CARLOS R.
Le client n'a pas laissé de commentaire.James I.
Easy going service-orientedMohamed Z.
The big guy who doubles as a mechanic knew I declined insurance yet it got added and when I complained to him later, he had the nerves and said â€œ well cry baby just come by for your little 14 $â€. That was completely disrespectful.Peter A.
Everything was wonderfuljanicelittlejohn M.
Le client n'a pas laissé de commentaire.CORY W.
All went very smoothly !SHERYL M.
Le client n'a pas laissé de commentaire.ANDREW M.
Nothing. Thank u for yr truck.GERALDINE P.
Le client n'a pas laissé de commentaire.natatashashavon F.
Le client n'a pas laissé de commentaire.Thomas W.
Easy and affordable!Adrian M.
The service was second to none... I will use them again!william W.
Le client n'a pas laissé de commentaire.MITZI M.
Staff were very helpful and friendly!!! Will use again in the near future!Daniel B.
Great experience for us.Emogene A.
Le client n'a pas laissé de commentaire.ANTHONY S.
Le client n'a pas laissé de commentaire.BRANDY D.
The truck which I received ran rough and felt like it had a misfire. Overall the location I rented from was great to deal with. Will definitely rent from here again.Scott K.
The online check in didn't work.STEPHANIE B.
Staff nasty and lack of professional attitudeNDUKA A.
Can improve nothing. Everything went smoothly. Merci.YOLANDA H.
It felt like it was an inconvenience to wait on U-Haul customers. Just not a good "customer service" environment. They don't answer phone nor do they return calls.david eugene E.
Le client n'a pas laissé de commentaire.keshiahines B.
Le client n'a pas laissé de commentaire.Stephen D.
The online pickup wasn't simple enough. It took me 30 minutes to get the information uploaded to checkout and get my rental on the road. Some of these things could have been done in advance such as contact information and photo ID. I was at the location at the time I expected to start moving and wasted 30 minutes. When I gave an estimated drop off time I didn't take this into account.Lester K.
Le client n'a pas laissé de commentaire.angelayvette P.
Very friendly staff!LARRY D.
Bobbie is absolutely amazing. I mean, just incredible. I'm going through a divorce and renting equipment to move your life around in a painful situation is already extremely difficult, so having someone there with a warm smile, and a caring heart meant the world to me. I'll always be grateful for the kindness and patience she exudes.BRANDY H.
Le client n'a pas laissé de commentaire.NATHAN H.
The uhaul leaked and all of my stuff was solved by the time I made it to my destinationShadilynne C.
GREAT SERVICE!!!!BRANDY H.
Le client n'a pas laissé de commentaire.ALEXANDER R.
Great customer service and Very politeeverlene N.
Le client n'a pas laissé de commentaire.CATHY M.
The truck got to the 50 mile empty before i got out of the state on 322 south. It only had an 1/8 of a tank when i pulled out the gauge said under a quarter in the lot. It is only 9 miles from there when it turned on the 50 mile warning. I told her that and she called me a lier but in other words. quote. Ee never let a truck go out of here with less than a quarter of a tank. I would not have written this excerpt she basically called me a lier. I told her so that they could keep a better eye on it not as a problem. Merci.Michael F.
Great people...Great service....Rita F.
Awesome customer eMARIANNE N.
Everything was perfect!MELISSA L.
The staff was super friendly and helpful.Nicholas F.
Le client n'a pas laissé de commentaire.Geraldine M.
The Michael's UHaul doesn't need to improve. Bobbie and Chad are pros at what they do. I always use them for my truck rental needs.DORIS G.
The process was online and surprisingly easy.Felicia C.
Le client n'a pas laissé de commentaire.ARNETTA C.
The cigarette smoke in the office was overwhelming.LAURA V.
Le client n'a pas laissé de commentaire.Anthony M.
Making the process shorter.KIM G.