Truck was at a different location than specified.
Jabari B.
Customer Reviews for Michigan Sports Academy Livingston
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service. I would highly recommend this location.
Scott G.Quick and easy, Kurt was great
DAVID V.Keep up the good work Coach did an excellent hook-up connection for me.
JOHN F G.Outstanding service
John W.The young gentleman helped me to return the truck with ease and I got on my way within a short time. Very happy customer.
Dan N.The trailer was in rough condition. The tail lights, turn signals and stop lights didn't work on one side of the trailer. Was pulled over by the police for improper lighting.
John B.Friendly service- made an irritating situation I was dealing with much better.
Christopher S.Very efficient and helpful
Diane R.Tail lights broken
Phil B.I reserved a 5 x 8 trailer and was upgraded to a 6 x 12 trailer dual axle trailer. Much larger than I needed and more difficult to tiedown furniture for my small load. The larger trailer bounced badly over our poor Michigan roads. Was disappointed with not getting the trailer size I reserved.
Thomas S.Had trouble submitting a phone to complete on the App but the staff was able to take care of it right away and was very friendly.
Tracy Sheldon T.Everything was excellent. Thank you!
Jeffrey D.location and staff were top notch, very helpful to customer(s)
Richard L.Nothing…the rental went very smooth and everyone was friendly and professional. I will be renting from here again when the need arises.
Michael W.The truck was new and super clean, but the lock on the driver side door didn't work which wasn't ideal for driving cross country by myself. Super convenient other than that.
Benjamin F.Great Customer Service!
Terry H.The uhaul website would not let me check out when arriving to pick up the vehicle. It said my location services were not enabled and I triple checked that they were. Very frustrating, but the site was very accommodating to help get around this.
Mitchel F.The truck had a leak in it . My bed frame because of water damage and was ruined my boxes were wet . The movers you recommended broke my stuff.
TAMMY Y.GREAT PEOPLE TO WORK WITH. ALWAYS READY TO HELP.
Nick P.2nd time using this facility and will be back. Personnel are courteous and helpful. Quick and easy drop.
Joseph W.That truck needs to be pulled off the road! Very unsafe to drive, alignment is out, steering wheel needs ti turned to the right by 90 degrees to go straight, frame is bent, rear wheels don't track with the front. Back end goes in a different direction almost as if you're drifting. Every section of that truck was damaged. It easier mating the sections that weren't damaged on the inspection report. Turn the wheel and the steering wheel grinds because the front ends leaking. Windshield is cracked. Shifter doesn't downshift properly, brakes are horrible. Suspension is almost out. The whole truck bounces and sways. Vehicle is so old burns gas like a $2 whore! With gas being close to $4,5/gallon this one needs to be benched.
Salem M.They are great, gave me all the information no time waist, thanks guys.
SEBASTIAO G.Excellent customer service and very easy to rent from. 5 stars for Karl!!
Nicholas C.Quick and easy transaction. Thank you
Blake B.I am impressed with how well U-haul is in providing overall service. From reserving what I needed to dropping off what I used; it was simple and efficient.
Emilie B.Place is great! Very friendly and helpful! Great guys! Highly recommended!
Laura W.Very friendly the guys .
JUAN CARLOS G.Trailer axle came loose. Getting a replacement was extremely painful and done with no regard to my time. to add the replacement was in terrible condition.
Greg F.Only problem was the door on the back was very difficult to open and close.
Kurtis D.Had an awful experience was met with problems every step of the way
Taylor V.I had a drop off time for 10am I arrived at 930am location closed. I dropped keys in drop box. Received email hrs later with my receipt and my deposit was refunded to a card that isn't a credit card. I have no funds deposited in my account. Called store at drop location and given managers number. No answer no call back.
John A.It was a -7 degree morning and the owner had the truck warmed up for and all the paperwork was ready to go when we arrived.
Andre D.Dropped off at night so again did online drop off but that was much simpler. Didn't speak with anyone there. Will make sure to use locations that have a live person for check in the future.
Jered R.Fast friendly and easy
MARCIE LYN S.To return the truck took to long to do the list of things for after hours because the program would time-out. Overall good.
Mike B.I wanted to say how amazing the gentleman was I worked with. In the last month I've rented 7 uhual trucks. I will never go anywhere else for my uhual needs. That's, what a difference this place is!
Jason K.All the extra charges is total bullshit.
Robert B.Door Seals need replaced...annoying noise on long trips.
Michael S.Customer service was top notch!
Steven L.Rien
James E.The gentleman running this establishment was absolutely wonderful. I was unable to check in online due to U-Haul's primitive website. Thankfully, the owner of this location made himself available and made the experience very easy. I highly recommend this vendor.
Terilee O.Friendly and helpful
Lloyd G.Local cell service cut out preventing completion of online check out. The location worked with us at return to make the experience seamless.
Kevin P..
John F.Super easy process. Clean truck friendly service.
Ann M.Friendly, fast and convenient.
James A.The process of picking up and dropping was extremely smooth and efficient. I appreciated the excellent service.
Jamie O.very professional.
Charles D.