Le client n'a pas laissé de commentaire.
CHARLES N.
Customer Reviews for Midgard Self Storage Athens
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The staff here is helpful and attentive to their customers. Je les recommande chaudement.
GARY T.Great folks
DOYLE W.Employees were professional, knowledgeable and friendly. Highly recommend renting from this location.
Kimberly S.You can not improve on perfection.
SIMON M.Easy pick up and drop off. The staff were helpful and friendly!!
GARTH G.Aucun
THOMAS J.The woman in charge was very rude. Never smiled. Would answer any question with a yes or no, and you had to pull anymore information out of her, which appeared to tick her off. In all fairness, she appeared to be training another woman, and that woman helped any way she could. I had to go back the second day to get a trailer, which had a blue chalky substance in it that got all over the furniture. She “locked†the trailer onto the truck, and you couldn't even take it off to take the furniture out of the truck. She said they kept no records from the day before, which I find hard to believe, since the truck had not even started it's destination.
DEBORAH S.Great customer service!
WILLIAM H.The truck was not clean at all it had something sticky in the cup areas and it smelled really bad. The entire truck a a whole was beat up and patched. I asked why there were no x's or dots marking all the dents and scratches they said they already knew of them. Also, I think you should consider giving military discounts. None were offered to me.
STACIE S.Fast drop off
Joseph S.We appreciate you having what we needed in such a short notice!
ARTHUR P.Excellent customer service
Dawn E.The customer rep John was very knowledgeable. Professional and extremely helpful!!
Mabel M.Muffler was extremely loud, something going on there because I rented the same truck 2 weeks prior and it was not that loud.
JACK C.Amber was GREAT!!! Very nice, and very helpful!! I would go in there again just to see and talk to her!! She made my whole week better!!
Bobby H.Excellent service assistance. Highly professional, great manners, and very clean.
Kenneth B.Nothing. I had a great experience start to finish. Amber at Midgard storage was great helping me with the rental. In and Out Movers (Chris and KJ) were fast, professional and courteous. The gentleman at the Daphne, AL drop off location was very kind and helpful. A+ experience! 5 stars! Thank you, Uhaul!
DARRELL W.Super fast and friendly check in and return
Frank C.The Girl renting the truck was very rude and unhelpful. She told my husband to get in his car and not come back to rent another truck. Amber was her name. She didn't want to inspect the truck and check mileage while my husband was there. He wouldn't leave until she checked everything. Mileage, gas, and cleanliness of truck.
Selba B.Midgard Storage did everything they possibly could to ensure I was able to get a truck after not being able to get the reservation I made for a different facility. Without them, I would've been able to move. They'll continue to get my business anytime I need a u-haul.
Steven S.Friendly staff, professional and courteous
Elmo D.Staff was nice and friendly. The inside of the UHaul hadn't been cleaned from previous users.
Barbara M.I can honestly not think of anything to improve. Great people, extremely helpful. Everything handled professionally and was greeted like someone who comes in everyday!! Could not be happier.
Mark M.Amber was very helpful and a joy to coordinate the rental and pick-up.
George S.Very courteous and nice to work with
andrea P.Excellent service
David W.This location had excellent customer service as well! Both places clean and friendly anf prompt services!!
Daniel C.Nothing. Customer service was great and equipment was in excellent condition.
Jarius P.This location was phenomenal. The 6 customer service representatives I spoke with to get to the point to be able to rent a truck we're horrendous.
Tracey Y.Great U-Haul experience in Athens. Couldn't have asked for a nicer rep to assist us.
Tony C.S.O.
Tremayne S.not a thing
Ricky M.being clear on everything when we pay cash or visa. I may recommend or tty it one more time.
Ruben R.Excellent customer service
ROBERT H.Good job
Scottie N.Can't think of any improvements because this is a great place to rent a U-Haul They are friendly, helpful, efficient and they do what they say they will do which means a lot to me!
MARY J.Thanks for helping hookup and checking everything.
Thomas D.Very well run and friendly staff. Equipment was in good condition and functioned as advertised
Richard J.The check in and check out processes were quick and easy.
Rod L.Continue doing what you are doing. The facility was. Very clean.
William B.Not a thing. This place is awesome. Have used it twice already to rent a u-haul and the employees are always super friendly and helpful. Wished there was a way, after hours, to return the u-haul without having to log in through the app first cause that took more time than actually renting one out.
Bertie W.Excellent customer service.
amanda G.Really nice people. Very helpful.
Andrew H.I reserved trailer almost 2 weeks in advance at another location. Found out less than 24hrs before that my location & time had been changed to a very undesirable location. Went there to pickup, lights did not work, then wanted to send me 20 miles away when there was a trailer 2 minutes away. Why ask if you don't honor reservations.
Sabrina B.The U-Haul Air Condition doesn't work. Was really hot driving in the summer with no air.
Danny A.The young lady was excellent!!!!!
Darrin A.You guys were fantastic. You provided a very friendly atmosphere. I would recommend this location to anyone. You were able to assist us on such a short notice and was able to work around our time schedule. Thank you so much for everything.
Terry N.Always professional.
Karl G.Friendly, helpful staff. Easy transaction.
William S.I live in California and someone used my uHaul account to make a rental. This should never happen. I received a voice message that the truck return was late asking the status. I can't understand how my phone number was attached to this rental agreement when you have to check identification.
ANTHONY M.