LAURA W.
Le client n'a pas laissé de commentaire.
Évaluations des clients MidGard Self Storage Cox Blvd
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Témoignages des clients récents de MidGard Self Storage Cox Blvd
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ALAN W.
Nothing that I observed needs to be improved.
GREGORY LYNN V.
Improve your website ! Employees at Sheffield Location were professional, knowledgeable and very nice ! Overall great experience at this location.
CHRISTOPHER C.
Employees were very helpful and while they were making rounds stopped to check on us to see if everything was ok .
DIANNE G.
Nothing, the service at this location is ultra outstanding!
James G.
You need to recognize the quality of this location. It should be recognized as the best location that you have I have never dealt with a Uhaul location with agents of such knowledge and desire to meet a high standard of customer service!
Calvin H.
The receptionist was the best. She was the assistant manager can't remember her name.
DOYLE L.
Very amiable and helpful staff.
Ursula R.
Extremely helpful staff and great experience.
ROBERT A.
Staff was very friendly and helpful. Would definitely use this location again if the need arises.
JOHNO W.
Self check out sucks. Waited about 30 minutes for approval. After 15 minutes call uhaul and was put on hold for 15 minutes.
Ron D.
I always use this location when I need to rent U-Haul items. The employees here do a great job.
James G.
Courtney, a new employee was well trained and responsive to my needs. This speaks well for the management of this program Outstanding customer service!
ANNA A.
Nothing I can think of.
MARILYN D.
Great service, would highly recommend to customers.
CHRISTINE B.
The 2 ladies that work in the office we awesome. Very nice, helpful and it was a great, easy, no hassle experience. Will rent form them again and again.
Hillman G.
Everything was good ?? ?? no issues with equipment at all Clean and dependable vehicle
Frederick B.
People were nice
James G.
Nothing. The professionals at this store make everything perfect. Superb customer service!
David S.
Tell the idiot in Addison Golf Carts in Addison , AL to make sure he has a key for his truck. Totally messed me up. Josh suggested to me to drive 60 mile to another town to pick up a truck. He said he would take 10 dollars off. What a piece of trash.
Jennifer D.
Lol I thought the truck was going to fall apart but it did get the job done and the people was awesome
Janice A.
Super nice ladies who are very helpful
James G.
None. The customer service is impeccable.
LaToya M.
Great customer service and great explaining charges and instructions.
Justine G.
the windshield wipers need to be changed on the vehicle.
Debbie D.
KARAH AND NICOLE ARE ALWAYS AWESOME TO WORK WITH
Larry G.
Nothing
Dan C.
I have used this location several times in the past and never had any problems until this time. When I picked the cargo trailer up the woman was very nice, cordial and helpful so that part of my experience was great. When I returned the cargo trailer it was scheduled for a 10 am return and the woman told me that she wouldn't be in until noon and stated that I could bring it back then without being charged extra for it and I replied that I would return it then. Unfortunately a family emergency arose early that morning and I had to get the trailer returned to tend to the emergency. Before I left the site there were no instructions on how to return the unit if the facility was closed. The site happens to be a gated entry site with a call box and requires a code for entry. I wasn't given a code to enter the site before leaving. So I hit the callbox button and no one answered. As I was sitting there waiting in the pouring down rain a light to a window facing the callbox came on from the apartment onsite where the manager lives and then went out again after about 5 minutes. So I called the number on the paperwork and got the answering machine and left a message stating that I had a family emergency and needed to return the unit. After no luck I returned home and waited for about an hour while my frantically wondering when I was going to be leaving to tend to the emergency which was about two hours away. On my second return to the site still no luck with the staff that runs the site I called the 800 help number on my paperwork. The very nice lady Portia couldn't get in touch with staff either and really couldn't give me an answer about what to do to return the unit. So after another 45 minutes to an hour of waiting on the phone I returned home again and waited another hour meanwhile calling the site to get answers. Now needing to get going and very upset about the situation with the site I again traveled back to the site and called the callbox, no answer this is now 10/10:30 am. I would also like to mention that this is a 24 hour return site. I again called the 800 help number and finally got someone who could help me. She tried to get me a code for the callbox but the site for some reason didn't have it in the system so she got in touch with the General Manager of the site and I was told to just drop the unit outside the gate by the building in the parking area. My frustration and reason I will never use this site again after using it quite a few times in the past is the lack of communication with the customer on returning the unit to a gated facility, the staff living onsite and not being available for such emergencies, the lack of knowledge from the call center about returning units to a gated facility and the 4 hours I had to wait and drive back and forth to the facility to get the unit returned. I do understand that the staff cannot be readily available at all times but I also believe that there should be some literature or instructions on where to
JOHN H.
Great rental! Karah waited on me and did a super job helping me find what I needed. She filled out my paperwork and I was in and out in about 10 minutes even without a reservation. Very easy and painless transaction.
Marcus H.
The vehicle needed cleaning but I needed it and took it as it was. It had been smoked in before and the ash tray had not been cleaned. Overall the customer service was great and the vehicle did what I needed it to. Thank you
james G.
The agents at this location are excellent! I can make no recommendations because the customer service is outstanding. I would recommend you use this uhaul location as a standard for others to study and follow. The equipment Is well maintained, the facility is remarkably clean, the agents are exceptional in their customer service skills These ladies should be training your other locations!
EDNA H.
do-nothing great service
JASON J.
The attendant made it super easy...
James L.
If an agent promises a callback, then a callback should be made
WARREN M.
Just keep up the same professional service and friendly customer care, and the next customer will be satisfied.
Mark T.
no improvement needed as far as I can see? Everything went smoothly for our rental, from using the online service to returning the truck & equipment.. Thumbs up from me and my family!
Simone G.
This is my second time using a uhaul and both times i have had to use this location. Nicole is beyond professional at her job and deserves a raise!! She helps in every way that she can. Thanks Nicole!
jacob V.
Dropped the truck off with no issue, friendly and professional staff!
Shea O.
Fix your website
Christopher A.
Great management and staff, always smiling and very friendly..
Simone G.
Nicole was very helpful!! :)
Angie W.
No complaint
MARILYN D.
The staff at Midgard Self Storage is excellent. They are very professional and helpful when you have questions or concerns. I highly recommend this location to anyone!!!!
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