Évaluations des clients Midgard Self Storage Lutz

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Midgard Self Storage Lutz

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KEVIN J.
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Great customer service. No improvement at sight needed.

Etta W.
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The truck ran well and was clean; but out on the highway, it pulled to the right . Needs to have the front end aligned and balanced. Otherwise it ran well, was very comfortable, easily parked and just needed a cruise control to make it a perfect ride! Tow haul was great on hills and mountains. It was a good trip.

Brad T.
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Very friendly people, great service

Larry G.
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Le client n'a pas laissé de commentaire.

Anthony R.
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Le client n'a pas laissé de commentaire.

NESSER L.
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Le client n'a pas laissé de commentaire.

Steven B.
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Staff was very helpful

Richard B.
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Le client n'a pas laissé de commentaire.

vernon J.
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Paulette is a sweet lady. Great speedy service!

Philip C.
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Absolutely terrible customer service. Staff was extremely rude and unhelpful.

Michael R.
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Everything went very well!

Jorge M.
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Clean the truks

Veronica P.
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My experience was very pleasant and when I returned the truck the attendant suggested that I could receive an email check-in to avoid waiting in the store. This was a very good option that allowed me to leave and not wait in line for a return check-in.

Anthony C.
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The truck was filthy inside it should have been cleaned. The two gentlemen were courteous the woman was nasty couldn't even say good morning.

Juan D.
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Le client n'a pas laissé de commentaire.

Patrick S.
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Very nice facility and friendly staff.

gary B.
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Le client n'a pas laissé de commentaire.

SCOTT S.
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Great service! Easy process doing everything online.

JAMES W.
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Le client n'a pas laissé de commentaire.

Ross S.
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Every thing was done in a very friendly and professional manner!

Edwings H.
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Perfect service. Thanks!

DOMINICK R.
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Le client n'a pas laissé de commentaire.

ANGEL C.
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Truck needed maintenance and key fob battery was being held by tape and message on truck kept saying battery needed to be changed.

George W.
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Convenient and easily accessible location with a good variety of vehicles and trailers. The young man who I returned the vehicle to didn't seem to care that I was a customer as he passed me twice and didn't greet me or ask if I had been helped. IMHO he needs mentoring in customer service.

JOSE M.
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Le client n'a pas laissé de commentaire.

Geneva A.
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This place was amazing!

ALBERTO F.
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Le client n'a pas laissé de commentaire.

William M.
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Le client n'a pas laissé de commentaire.

Jerome A C.
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Very dissatisfied regarding a lack of knowledge of the staff regarding the vehicles actual printed documentation. The Cargo Van that was rented states E85 and should not be mixed with any additive gasoline. No where was it written nor stated by staff that they've only used regular unleaded gasoline in this vehicle. The Cap states use of any gasoline with additives may cause issues. i spent excessive mileage and time on the phone trying to find any location with E85 gas without luck (which is probably good because i would have been mixing gasoline types). I would suggest you inform future customers that this van takes regular gasoline and to disregard the notice on the gas cap.

Gwen H.
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Le client n'a pas laissé de commentaire.

Adam S.
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Great job, great trailer

John P.
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Not much. Midgard employees were very professional and courteous, from my initial phone call to my return. I will definitely use them in the future.

Brian P.
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Le client n'a pas laissé de commentaire.

John H.
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Don't like having to do the cell phone photo of the drivers license. Makes it difficult for us that don't have a smart phone.

earnest M.
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be aware of product limitations. the trailer was not able to be used, as the car would not go on it.

Michael R.
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Very disgusted to think that my and my sons past rental info was accessed for a rental that we did not rent. Not only was our old address and name listed on this agreement but my email address too. The worker Morgan could not see what I was upset. We never rented a truck from this location recently in fact it had been well over two yrs since our last rental. Names addresses and emails should be confirmed before going in their system and using someones previous rental history. Mad beyond words!!!

Elijah D.
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Le client n'a pas laissé de commentaire.

nhan D.
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Le client n'a pas laissé de commentaire.

Wirutvong B.
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Le client n'a pas laissé de commentaire.

Deborah C.
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Le client n'a pas laissé de commentaire.

alexei M.
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Le client n'a pas laissé de commentaire.

Jr M.
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The uhaul I rented had an ant infestation inside located on the passenger side foot. I had to spray the interior with bug spray.

Rolando G.
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Le client n'a pas laissé de commentaire.

Brent H.
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Le client n'a pas laissé de commentaire.

Ednan L.
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Le client n'a pas laissé de commentaire.

Nicholas K.
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Signed up for online pick up and there was no truck to be found. Went into office which staff was very unorganized and rude. After waiting for some time, truck was brought up front from back lot. Truck was very dirty...such an embarrassment.

Nathaniel B.
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Tail light out on trailer. Returned 2 hrs late due to thunder storm and didn't feel comfortable driving trailer in storm with missing light. Got billed for second day. I'm upset about this.

Lester H.
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Reasonable, excellent service, quick in & out, & I would definitely recommend this site!

Tiffany H.
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Le client n'a pas laissé de commentaire.

jack S.
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I dropped the truck off on a holiday no one was there

Yingbo L.
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Le client n'a pas laissé de commentaire.

Richard H.
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No issues with the location itslef. But your app did not work to allow me to check in the equipment. And your policy to return the truck at the fuel level that you picked it up is terrible. I am not sure I will use Uhaul again because of that policy. I do not want to have to fight over what the fuel level is at.

Kevin P.
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Le client n'a pas laissé de commentaire.

Robert K.
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Le client n'a pas laissé de commentaire.

Jeffrey H.
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I have now done business with this facility two times and both times have been very impressed with the service provided. They are professional, prompt, and considerate. I will happily patronize this business again in the future and do not hesitate to recommend it to anyone for their truck/trailer rental needs.

Carlos D.
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Le client n'a pas laissé de commentaire.

Jon P.
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Le client n'a pas laissé de commentaire.

WARREN K.
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Nothing. Everything was greatly 👍

KURT D.
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Le client n'a pas laissé de commentaire.

George E.
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Le client n'a pas laissé de commentaire.

John E.
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Le client n'a pas laissé de commentaire.

juan F.
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Le client n'a pas laissé de commentaire.

Gustave Z.
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Le client n'a pas laissé de commentaire.

Marydalia D.
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Le client n'a pas laissé de commentaire.

Anthony A.
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Truck was not clean and left over covid mask were on the floor along with some trash.

Krishnarao K.
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Employee gave excellent service. I am extremely happy at this location. This location is very convenient and very accessible.

Noel R.
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Le client n'a pas laissé de commentaire.

Janine C.
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Le client n'a pas laissé de commentaire.

Stephen K.
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We bought a refrigerator and needed a truck with a dolly and blankets and 66" clearance for the refrigerator. So the 1st u haul did not have a dolly, The operator of the u haul said call 800 # and set up the one way which I did. Showed up there and they didn't have a dolly or blankets like we ordered and paid for on the phone, U haul location operator said you still want the truck ? No we cant carry a refrigerator . So we drove to Dunedin Fla where the refrigerate was and found a u haul that charged us twice what we initially signed up for. So we ran around a full day because of u hauls lack of executing what they represented they could perform ! We ended up moving the refrigerator with the largest truck u haul offers which also cost us more for gas! How about sending me a total refund of $200. for wasting our whole day off for what should have been a 2 hour move ?

Danae F.
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Le client n'a pas laissé de commentaire.

Nicholas H.
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Majority of equipment and vehicle was clean and operational. However, one wheel on the rented furniture dolly was damaged and the dolly was unable to be used for the move. I was unable to exchange the dolly due to using mobile pickup before store hours. I experienced other issues while using the mobile check-in and vehicle return via mobile device, but that does not really pertain to this location in particular. My experience was otherwise pleasant.

William P.
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Le client n'a pas laissé de commentaire.

Daniel S.
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Le client n'a pas laissé de commentaire.

Anthony R.
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Le client n'a pas laissé de commentaire.

Tom L.
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Le client n'a pas laissé de commentaire.

Anthony B.
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Le client n'a pas laissé de commentaire.

Dario P.
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The gentleman who was working that day( sorry didn't get his name) was extremely helpful, polite and quick to assist us. We will be definitely back!!!

Noah M.
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Le client n'a pas laissé de commentaire.

Shane M.
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The lady at the counter appeared to not want to be there and was very upset that I was dropping off the trailer at another location (8 hours away). She tried telling me I needed to bring it back to her location even though I reserved it for one-way. I told her I was moving and would not be bringing it back to that location. She was upset and relayed that I was making her loose another trailer. It was like she owned the trailer and I was an inconvenience for renting the trailer. I will not rent from that location again. With the number of people she was rude to, I am positive I am not the only person who has complained about her. Very poor experience which is not normal of Uhal.

Andrew M.
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Le client n'a pas laissé de commentaire.

Jorge S.
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Le client n'a pas laissé de commentaire.

JULIANA M.
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More imployees at least in the saturday morning when everyone is trying to get the trucks. But all the employess where really nice and great service

Lizmari O.
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Le client n'a pas laissé de commentaire.

Andrey M.
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All good! Thx!

Shannon B.
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Process was smooth and personnel were extremely efficient.

Zachary S.
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The pick up process of the truck was great. Using a truck that leaked was not great. After a rain, the cab got wet and the rear also leaked very bad. The water destroyed a mattress for my 3 year old son due to being wet and mildewed. My full master bedroom headboard, bed frame, pillows, boxes of diplomas, couch, irreplaceable pictures, frames, etc. all destroyed. I understand having a mechanically sound truck, but this is unacceptable. I also believe this is ZERO fault of our own. My credit card has been charged and I was also charged a CLEANING FEE! As a family, we are deviated by the loss of our property. I have a claim number filed after we finished unloading the truck last night from customer service. It is #2816815. I await your response Thank you, Zachary Short.

Charles H.
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Le client n'a pas laissé de commentaire.

Michaela M.
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Le client n'a pas laissé de commentaire.

Paula G.
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*Pricing is much better than movers that do it for you. *Plus the truck was large enough for everything being transported. *There were no hidden fees.

Carlos J.
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Le client n'a pas laissé de commentaire.

Richard D.
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Le client n'a pas laissé de commentaire.

EDWIN R.
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Le client n'a pas laissé de commentaire.

CARMELA G.
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Le client n'a pas laissé de commentaire.

Ismael Z.
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Le client n'a pas laissé de commentaire.

Eugenio R.
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Le client n'a pas laissé de commentaire.

TIMOTHY A.
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Courteous service. Would definitely rent there again.

jon N.
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Le client n'a pas laissé de commentaire.

Sarah D.
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Le client n'a pas laissé de commentaire.

LAURA C.
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Le client n'a pas laissé de commentaire.

ANTONIETTE C.
Évaluation :

Very friendly

Non reviews have been submitted for this location.

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