Customer Reviews for Midgard Self Storage Milton
(U-Haul Neighborhood Dealer)

134 évaluations

13700 Hwy 9   Alpharetta, GA 30004

(770) 475-5734

Heures d’ouverture

  • Mon-Sat: 12 am–12:05 am
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(770) 475-5734

13700 Hwy 9
Alpharetta, GA 30004

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 12 am–12:05 am
  • Sun: Closed
  • Inspection gratuite du remorquage

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I had a bit of an issue with my online app as I was getting the van. The person inside was of no help. Your chat needs to be a bit more immediate. I waited a few minutes for a response. Frustrating as you think no one is there. Once the chat started it worked. Merci.

Kimberly B 
Évaluation :
3

AC was not working. We were sweating all the time inside the truck.

UDAY S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nieka A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C 
Évaluation :
5

U-Haul had mold on the inside of the cab and the storage space had a leak in the front that poured water on my things. This created a poor moving experience and many of my moving boxes getting soaked.

Jacob S 
Évaluation :
5

Great service and vehicle was in great condition

Manoj K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracie E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDUARDO P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marco G 
Évaluation :
5

John at Midguard storage helped me out with the Uhaul rental. Rental process was super efficient and fast. Truck worked perfectly. Thanks for a great experience. Mike from Alpharetta

Michael K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rajeev B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joan d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Levi B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anine C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anila A 
Évaluation :
5

When I make a reservation there, leave it there. And don't try to relocate it to another location. It is very inconvenient for me. this is not the locations fault. It is U-Haul's fault for changing it at corporate.

ROBERT R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anil K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart H 
Évaluation :
5

Easy to do - even on a Sunday when staff not on site. Easy to do with the iPhone.

Michael L 
Évaluation :
5

Owner was very friendly, pickup and drop off went smooth!

Douglas N 
Évaluation :
3

Very confused about the charges incurred, as the various receipts received do not make any sense, nor explain the charges and refundable deposit very well at all. Advertised as $19,95 per day, hired for 2 days and it turns out to be over $230 and with only around 100 miles driven??? Penske was much clearer and straightforward so I will go back to using them from now on.

Joseph L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALVIN J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nimesh s 
Évaluation :
5

Nice service

william c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramana m 
Évaluation :
5

Everything about the experience was top-notch. Staff members were courteous and helpful, and the truck rented helped us get the job done without worry. Would definitely rent from this location again and would recommend to others.

Beth H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan S 
Évaluation :
5

We went to the location at 622 Main st. and the guy couldn't complete the computer process so we had to leave and go to this location. Not the end of the world but you all are losing business on Main St.

Robert L 
Évaluation :
5

Customer Service was fantastic....

henray m 
Évaluation :
4

Truck in poor condition. Bad brakes, damaged engine door, dirty inside, broken fuel gauge.

Celso O 
Évaluation :
5

Devin was very helpful and everything was done smoothly, got what I need as scheduled online and highly recommend this location.

Payam E 
Évaluation :
1

CDW was added to my contract after I said I did not want it. My contract to sign was printed with about a 6 point font. It took over 20 minutes to go through the paperwork check out process even though the rental was done on line beforehand.

Edward C 
Évaluation :
4

Don’t have the Uhaul sign on the building just said “self storage” in green letters, that could be confusing

Oscar D 
Évaluation :
5

The tricks are filthy and my recent ones seat was ripped. Won't use them again

scott n 
Évaluation :
5

We went to this location to rent a trailer. Devin made our experience so smooth and lovely from start to end. His service was just top notch, he went above and beyond from kindly guiding us to the find the entrance, to hooking the trailer to our car and helping us with the keys we didn't have, and the return. We will definitely return.

Sophia L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mona F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vignesha B 
Évaluation :
3

The truck needed a front end alignment and it had a gbitch. When you would drive an egg you could hear it inside the truck

Myra C 
Évaluation :
5

My experience was flawless so I don't see much room for improvement there . Staff was kind , couteous and helpful so 6 stars no question .

ed e 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William N 
Évaluation :
5

Staff was very nice. The equipment was another story. It was a rainy day and we had no other option as our move was scheduled. The truck leaked from both front roof corners of course that wasn't noticed until we drove the distance to our destination. The truck floor was covered in water, soaked boxes, moving blanket and furniture where affected. Really disappointed and frustrated.

Robert P 
Évaluation :
5

Good customer service. Very efficient.

sanjay d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rajamani p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jude B 
Évaluation :
5

Great staff

MADESTER S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roxane H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

R W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katherine f 
Évaluation :
5

Very is pick up and drop off Vehicle was clean I would recommend

Cindy G 
Évaluation :
4

Had to wait 30 minutes for someone to bring the car keys as the office was closed for some reason. the van was not clean

Roger B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William L 
Évaluation :
2

Low tire pressure warning. The after hours check in was painful. Onsite employee not interested in helping. Requested equipment not provided.

Jessica C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff E 
Évaluation :
5

Very easy to reserve online, the customer service rep at the location was nice and easy to work with. It was her first day! All in all it fit a need that I had to do perfectly.

Amanda T 
Évaluation :
5

Clean cab, put gas in truck, and don't try to add a fill up fee to the posted gas price if one doesn't return with gas. Your $3,35 /gal fee was really more like $12/gal when the fee was thrown in. That's deceptive. Thankfully I realized what game was being played and put gas in truck but I didn't like the deceptive business practices here.

NATHANIEL L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis E 
Évaluation :
2

My issue is that they added an additional 31 miles to the odometer reading and over charged me. I had returned it after hours and trusted them to bill accurately. After I proved to the customer service person by photos that the mileage was billed incorrectly, they credited me back which was good. But I am now skeptical of using this location for future rentals,

Ron A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grant P 
Évaluation :
5

Everything was great. No problems at all.

Cameran T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B 
Évaluation :
5

Tires need balancing

Orrin C 
Évaluation :
1

The vehicle was filthy, cigarette butts, bottle tabs from drinks, debris and crumbs on the seats and floors, just nasty. By far my worst experience ever with Uhaul!!!

BRUCE B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul E 
Évaluation :
3

Have dollies available. If I knew they were not available, I would have rented a Home Depot moving van.

William C 
Évaluation :
5

I am pleased with U Haul service

Mike K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quantavia B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle S 
Évaluation :
3

The location staff was excellent. Friendly and Professional. Their system had been struck by lightning and had no computers or internet, but it still got me checked in and on the road quickly. As for the equipment, whoever had the truck previously left a mess in the mother's attic area of the truck, and I spent the first 1/2 hour cleaning/sanitizing it so that I could utilize that area. The truck needs to be serviced; it ran very hard when empty and only 3/4 full. The key supplied for the lock on the back gate was not the correct key - after several tries, we bought our own lock. I overfilled the gas as the system used to report does not match.

Suzanne R 
Évaluation :
3

I was overcharged for mileage. I was supposed to get the 50 cash back guaranteed rental. So, the last 2 rentals from U Haul have been suprise overcharges one for 1 gallon of fake gas of 44.00. So , do not be fooled into a 29,99 price its only a marketing ploy. Other companies give flat rates and no surprise outrageous gimmicks

Lynn J 
Évaluation :
1

The person didn't check my equipment in properly and uhaul called me the following day asking about the equipment. Very unprofessional

Graeme T 
Évaluation :
5

Convenient location and friendly service to address all the questions I had for my rental.

James L 
Évaluation :
5

A1 service.

STEVEN C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kile L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERIES L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fred M 
Évaluation :
1

Worst customer service experience of my life. Not from the vendor I finally secured the trailer but the nightmare until that point. The initial place where I scheduled to get the trailer was changed because U-Haul didn't show the trailer there... I was standing there looking at it. The new vendor never showed up to open the business so I was sent to Alpharetta... Twenty miles from home, where they didn't have the moving pads. I called U-Haul customer service for the fourth time to see if I could return the trailer to the vendor 2 miles from my house and was told no, that I was going to be charged $89 dollars twice, when the rental was $49, if I didn't bring it all the way back. The last customer service person who said there was nothing she could do for me, refused to give me her full name. Again, I have never given a bad review to any business but this was unexcusable. This is NOT an attack on the location, this is directed directly to U-Haul!!!!!

Heath H 
Évaluation :
5

Please do not advertise dollys because they are not available at this location and I had to go to Home Depot to rent one.

Monalita S 
Évaluation :
5

Employee who helped me was knowledgeable and professional. Excellent.

Mark B 
Évaluation :
3

the truck the air conditioning does not work and for such a hot season renting trucks without air conditioning is not adequate

Derick A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kile L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john f 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramakrishna D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna W 
Évaluation :
5

Ensure lock box code is passed to customer. Rep on site was very helpful in coordinating the rental.

James R 
Évaluation :
5

Customer service was amazing! The girl from Florida that works there was very helpful! Merci.

Marcelo M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hector V 
Évaluation :
5

really great experience renting form this location. great service by everyone involved

Timothy H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN G 
Évaluation :
3

Staffing - waited 30 minutes behind two other lengthy customers just to return a trailer that took one minute.

Kris K 
Évaluation :
5

Excellent!!! Staff was extremely helpful

Vicki C 
Évaluation :
5

I really dislike seeing my Drivers License photographed on a worker's phone. I don't know what happens to my data after I have returned the unit and I am concerned about who has access to this information.

Chris K 
Non les évaluations ont été soumises pour cet établissement.

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