Bien
Luis Valdes
Customer Reviews for Midgard Self Storage Mulberry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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As usual it was a great to deal with the staff to get everything reserved and turned in. Very easy to get everything done.
Frank WallerHaving fuel in the truck and having the full order ready. Picked up the truck before operating hours and the furniture blankets I ordered were not there. Had to go back during operating hours to pickup. Also, truck had 14 miles until empty on the gas. Staff working there was friendly when I came back to pickup blankets.
Chad WeigandAmber made it convenient for me by allowing me to leave my truck at there location especially that I was moving my things into a storage there.
Ana HerreraThey were amazing!! I loved the lady that helped me out in the afternoon. I was panicking last minute and making sure I got all my ducks in a row. I'm so glad I came here. Just thank goodness everything turned out okay. She was so welcoming and patient. Thankyou for making my experience so memorable.
Joanne SejoursIi waited 45 minutes to turn the truck in because the online check in didn't work, anyways the girl wasn't there and the lights were off. Called twice. Won't be back again
Jaime GoschUhaul had garbage in the back, I had to clean it before I used it. Equipment/truck was pretty worn and in poor shape... dirty inside and out.
Richard CampbellThe girls at this location are so nice, and helpful. I literally had to rent a dolly because my car got stuck and I called around, they didn't pick up and then she called me back. Not only did she have the dolly I needed, but she was super nice and made my tragic day so much better. She even gave me coffee.
Angelica PerrinVery friendly and provided great service.
Lori BeauparlantIs none. Had a Great experience
Tim RitcheyThanks guys … Made the drop off seamless and were friendly and knowledgeable… Especially being in a new city…
Rochelle MansonGreat experience. Super easy.
John HarrisThe two ladies that helped me on 10/14/2023 was awesome, very nice and professional
Laquanda HaginsBrakes making noise
SHELLIE SHARPEEasiest drop-off ever.
GEORGE YEARTAGreat service and very convenient.
Gregory HarrisMake the fact that the 10' truck does not have a ramp more obvious. I expected it to have one as all of the other trucks do, but the 10' did not.
Dalton LockeRented here before, always a great experience!!
Jarrod NylandHave used this location before the people are great
william laneThe woman working is always rude and expects everyone to understand what she is talking about when she doesn't explain things clearly. Would not recommend due to her being an employee
brandon higdonA headlight was burned out Both side view mirrors had to be duck taped on. They were both falling off impossible to adjust. The AC did not work The check engine light remained on the entire trip
Jerry G MooreService was fantastic and the trailer was like new!
Jason WatersThe Truck Was at least 2 Quarts of oil too low. The mirrors were so loose that they are a safety hazard because they would not stay in place. there fore unusable. Tire pressure was low so the steering was wobbly and hard to keep the truck straight. Very poor truck maintenance
Clifford AmundsenThe sit need some work done to it.
nancy mitchellPerfect!!!
FRED DARBYTrucks need to be checked for leaks. Truck leaked on my belongings.
Thomas RadfordOffice was closed before we got there, so the instructions were to leave the trailer at the end of the property. Not a problem
mike spanglerThe young lady was very courteous and professional.
Linda WadeStop over price's
Carlos NolascoMake sure the cab is completely cleaned out (found a roach (kind that is smoked not swatted at) and an old dried up chicken mcnugget in there) and that the truck is running right, the engine light was on the whole time, it did not shift right, or go into the higher gears correctly either The people working there where mostly friendly
Thomas sawyerThe people there were very nice and helped me work things out. I love how the units are easily accessible and the presence of the hand carts was awesome! I have used other storage units where they were promised but you had to look through various buildings before you could find one. I had a problem with the code, but they assigned me a new one that works fine.
Betty MeinhardtReserved trailer3 weeks in advance and still had to drive over 100 miles round trip Local dealers within 25 miles could not obtain unit,
David CressThe truck had a check engine light on and needs brakes.
Caleb PolkThere was a hand truck and piece of trash left in the back of truck that were returned before leaving and the drivers side mirror is loose. No one at location when I returned the truck at 4pm.
Michael FiorentineThe drivers side mirror was not secured and moved while driving preventing the ability to use it while driving. Became very unsafe to operate the vehicle.
Michael Fiorentinethis place was a car lot where they sell cars and is very hard to move around and the help was not helpfull at all I would never go here again,this place put me behind 5hrsI had to go to another lcation to get a trailer
dave bradfordA/C on truck that I used froze up but the truck drove fine.
Roy SkinnerEasy, convenient and the people were 😃👍
Gary LongTracey was awesome in providing information and answering any questions I had. Really good people
Lindsey CapmanyNa
Stephen DavisGreat customer service and very easy to pick up and return. Our truck did have a significant pull to the right when you applied the brake. We are experienced drivers, but the pull may catch the inexperienced driver off guard or if a sudden stop is necessary.
Richard BargeronThe truck was very rough window was off frame door cracked open everytike a little bump hit. I spoke to them when we saw the truck to see if we could get another one but she told me the rest were reserved so I was stuck with this . I rented a 26 ft the day before for 3 days and there were no issues but this truck was a waste of money it wasn't worth the amount I paid.
Neev PatelI rented a panel truck for several days, but eventually I was denied the opportunity to continue renting it. The facility should be more accommodating.
Lance StalnakerI asked for a dolly and never got one but I still got charged
Neev PatelWas over charged for the unit that’s wasn’t clean still had stuff in it and the dolly and straps were just thrown in the back not happy and will probably not do business again
Anthony Smithunrelated to the location but the app sucks
Codi RogersTruck got us where we needed to go but check engine light stayed on the whole time. Returned trucks to designated site with over half a tank of gas when we received them with less than quarter tank, also returned trucks a day early yet my account was charged an additional $67,58 for what I don't know? I also have yet to receive my receipt for the 2nd truck which was to be emailed to me but hasn't arrived yet. I certainly will not be recommending U-Haul to any of my friends or family as I did not receive what I paid for nor was I satisfied after being overcharged. Had I used another moving service, even though more expensive I might have been more fairly treated and more satisfied with the outcome.
dailia walkerEmployee had zero customer service skills. Advised what I had reserved wasn't available and advised they are a 3rd party. She was so "kind" to let me that she "discounted" the moving blankets off. I responded that since they didn't have them I would never be expected to pay for them?! Truck had the previous renters stuff in the front and was filthy. The transmission jerked and down shifted extremely loud and hesitated when trying to accelerate. Not sure it was going to last our 60 mile round trip! If needing about moving truck, I will definitely look to a different "3rd party".
Mary VarnumUhual got changed 1hr before pick up. Previously before that I was already changed 3x. Was just in the same city. Had to drive 30miles out of the city just to get it paying even more miles! To and back! Not to mention the already planned miles i needed.I've had this arrangement planned for 2 weeks an they kept transferring me just among my city. Which was fine okay I get it. But 1hr before I have to be moved out my house and way at another location was just totally unacceptable. Not to mention the representative at the location was totally careless! Never will use uhaul again definitely another moving services out there!
Kristy JeudiThis location is excellent super easy to rent and return vehicle .Great experience. I will always use this location .This was our second time renting vehicle here both times worked out great .
John MahoneyThe lady was fine nothing spectacular
Kelsie JohnsonEasiest thing I did all day. Thanks.
Chrispin Barnes