your website for self check-in does not work. I was checking in a trailer and it kept forcing me to complete mileage and fuel and then told me the mileage was excessive and would lead to charges and it still would not allow me to advance on the website. Also you say to use on my phone the "EZ-Return" app and you have that Trademarked. When I look to download an EZ-Return app from the App store, I get a ez-returns app that is for returning stuff I bought online. You provide no EZ-Return app, it does not exist and its confusing.
Stacy G.
Customer Reviews for Midway Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truck leaked water. Refused to do anything about it. Referred me to incorrect areas for claims. They didn't do anything either. Unable to file claim. Then they had the audacity to say I didn't turn the key in which I absolutely did. Absolute nightmare from beginning to end.
COLTON L.See above
Ken M.Tried many times to return truck after hours, but phone would not let me give location. There's got to be an easier way to return.
Glenn S.Dropped off trailer on a Sunday afternoon in pouring rain. Very easy to return after hours. Only negative was limited parking spots.
Michael B.Thank u gentlemen & keep up the great work
Rafael S.I originally wanted and reserved a 10' truck at Adkisons BP Pure on 280 Cervantes St, Pensacola, FL but was unable to complete virtual check out. The wireless signal was inadequate to connect with U Haul app or the phone operators. This made me change my reservation to the Gulf Breeze parkway location have to rent a much larger and less fuel efficient truck costing my a lot of extra fuel cost.
Michael G.Arrived after closing. Did not speak with anyone.
ANGIE L.Very professional and consistent service, have used them a few times and always pleased with their service
Edward T.The 24/7 pickup option is not very good. I'm not sure what the purpose of having to contact a second party by phone is necessary when I already put all my information into the website
Craig E.Very professional but friendly. They got our request taken care of and on our way in little time as possible. Great service.
WESLEY P.Fast friendly service
Scott B.We have used Midway mini storage once before and their professionalism is why we returned this time for our truck rental. The guys are friendly, courteous and professional.
Edward T.Very clean and helped me set up trailer for towing.
Robert M.Great service, friendly staff, and equipment in excellent shape
Terry B.Excellent service à la clientèle. Very friendly and knowledgeable staff.
RICKY H.Friendly and quick. It was a day rental and I was in and out in about 15 minutes.
ROBERT F.Repeat customer and will use them again in the future for my rental needs.
BENJAMIN W.This location ripped me off. I told them I was moving some stuff up the road (20 miles) I asked what would be cheaper either returning it at the same location of dropping it off at my other location (Milton, Florida) He told me it was the same price and did not matter This was a lie which I did not find out until dropping it off. The professionalism of this person was poor.
LUCAS J.Easy drop-off. Friendly service
JOHNNIE S.Everything was wonderful!
WILLIAM A.In and out in no time. Price was cheaper than I expected. I will use them in the future.
JOSEPH S.The gentleman they were very helpful and got us in equipment very quickly. We had an issue with the tail lights working. The turn signals and brake lights worked but the tail lights when lights were on did not. Otherwise we had a good experience.
REBECCA M.Nothing..
WILLIAM G.I return the with the same amount of fuel (which is I have a picture of ) but was charged for fuel.
Fred A.Great service and very friendly people
BEHRAM I.Rien
RODNEY T.Always great dealing with this location!
SHERRY B.Excellent!!
MIKE B.Everything was smooth and hassle free. Excellent arrangement for my transport needs.
David S.I always like working with the guys at Midway. They are friendly and helpful and everything goes smoothly!
SHERRY B.Belinda was phenomenal!!!
Marion F.I like the midway location a lot! I'd recommend to anyone!
SHERRY B.U can't improve they do an excellent job !!!!!
JANET B.Fast and friendly!
TANYA B.Rien
GREG P.The truck was not available at the location I had it reserved for, so I had to drive to a different location to get the truck. Which caused me to drive 144 extra miles I didn't have to. I was charged for using the hand truck when I didn't use the hand truck.
Kevin J.Merci
DANA J.Quick, friendly and expert service
Stephen T.This was the worst experience I have ever had from haul. Not with Gulfbreeze but with uhaul service. I was switched to a different pickup location with no truck available. The service department was extremely hard to get ahold of and never called me back like they said. I was not given the discount I was promised and missed all my commitments. Every thing had to be pushed to another day for me.
WILLIAM H.Definitely going to use this location from now on. I didn't get the guy's name but He was so nice. Thanks Midway Mini Storage.
Jadine C.Great service and very very helpful!
ROBERT B.Very friendly
JIMMY A.Wonderful gentlemen was there to help us get the truck, dolly and other items back to U-Haul
Ashley I.