Évaluations des clients Midwest Clearance Center
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Midwest Clearance Center
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Andrew A. le
Don’t leave shit in the trailer (yes actual shit) probably horse shit or a large poodle
Jorge F. le
Have decent, presentable equipment for customers. The trailer I rented was old, the lights didn't work, and it was rusted everywhere.
Audra M. le
He went up on price just before unloading my stuff.
Dennis S. le
Nothing. Very satisfied. Received prompt service both picking up truck and processing out. I will use this facility again in April when I need a U-haul truck.
Curtiseena W. le
Took out the extra insurance before leaving the u-Haul location. Had to call the road service because of getting stuck in the driveway and the insurance I purchased could not be used. I was told there was another insurance I could have purchased during pick up. I should be reimbursed for the $14.00 insurance I could not use.
CELESTE B. le
Continue to keep doing customers good ty.
Logan M. le
They were very helpful and easy to do business with.
Doug G. le
Excellent service and very helpful.
frank M. le
Got told one price got charged at end another took truck back cleaned I got charged for cleaning took truck back fueled for charged for fuel and got charged for 44 extra miles I didn't drive
Logan M. le
The 2.gentlemen there were very helpful. Checked us in immediately. They were very nice thorough in checking the vehicle back in. The whole experience went very well. Thank you U-Haul
Julie H. le
Very hard to locate this location and was inside of a furniture store. Would not be my go to place.
Rebecca S. le
There was some confusion on where to return the trailer. Robert Stone took care of it. Very simple for a user both picking up & dropping off.
Pamela D. le
The after hour drop off was not appropriate. The app was not working that was mandated to use to turn equipment in. The individual that checked equipment in at location did not know what contract belonged to what truck because there is no way to determine at site besides the number on back of truck That resulted receiving an added 25.00 clean up charge to me for another truck, because I was the only key and contract in the box. Also a 20:00 no check in fee was added bc there was no to determine it was checked in on time. The notes and pictures of clean truck were added in bc I was on the phone for more than two hours with U-Haul share site for technical issues with site again mandated to use for turn in. I have requested my refund for all charges and awaiting a general mangers decision. If I’m denied, I will request again to highest level of management. This is poor service and customers should not have to go thru this level of stress to use and turn in vehicle.
mike M. le
Overall a great experience. I rented a 5 by 8 enclosed trailer and was in and out in less than 30 minutes.
Kristen S. le
Website is not Safari Browser friendly apparently and I had a hard time checking in. It was after hours so I couldn’t check in with a person. Also, I was on hold with customer service for 30 minutes and then the call hung up.
KEITH G. le
The service was excellent.
Reginald J. le
Tell them from the start how to save gas mileage buy turning off the tow monitor instead of after they've returned the vehicle! SMH! Really?
Deona B. le
Stop over booking. Contact customers if any changes, slow down,