Wanted to give a shoutout to Matt who was working when I went to turn the Truck back in (Mar 27th 1030 or so) Really friendly and I appreciate him helping me get a Lyft back to my Apt. THANK YOU!
LINDA OFFICER
Customer Reviews for Mighty Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Agent was very friendly and helpful.
Keith WhalenFord van rented was in excellent condition. Check-in process was quick. Van was staged at front office and ready when I got there.
William WhiteI have used this location several times, I find them to be professional and friendly.
Rick GriffithNothing! This location is great and I will always use this location since the people who work there are professional and nice.
TRAVIS SHIELDSRoad sign would assist more in locating this place hidden away.
Paul DavisNothing that I can think of. Rolled up and evidently they were expecting me and ready. I never even had to get out of my vehicle. Unhooked the trailer, checked it in on a tablet and emailed my receipt. In and out in 3 minutes.
David SchusslerNothing, everything was great and Matt was a big help.
Elicia KeySelf service drop off but the location is hard to access from the main road and there is ZERO parking available to return a trailer without blocking building or storage unit gate. Definitely not an ideal self drop off location.
Jonathan BoveeMighty Mini is awesome. The folks at Mighty Mini are friendly and professional. My go to place for storage and truck & trailer rental.
rod longvalIt is interesting that you put all the critical emphases on the location when it is U-haul business practices that are a problem. It was not made clear at time of rental that my choose of pick was merely a preference. I had to change my travel plans last minute because you did not accommodate my pick request.
tom nichollVery helpful person to check me in and help me get the trailer set up.
Barry tryonTruck windows very dirty and not ready for scheduled pick up time; I had to wait on him to connect auto transport. This agent did not have a dolly for the reservation. Agent gave me an appliance dolly to use that was not documented. Truck on 3/8 tank of fuel and I had to fuel immediately for trip. Very unorganized agent and process.
Russell thompsonNo improvement needed!!
Gregory BoykinMight check tire pressure on the trailer. One was a bit low on the one I rented.
Ronald Rogersleave the keys in the drop box when needed and be better prepared. We were 4 hours late picking up our Uhaul from our scheduled time due to negligent employees
Nicolas JonesHe was friendly and it did not take long went smoothly receiving and delivering. Thanks
Phyliss Tolliver- HolidayAll was good except 2 things: 1, the fella told me there was only 1/2 tank of gas but that is all I had to bring upon return. Evidently he marked it more on the contract emailed. 2, sent an appliance dolly instead of furniture dolly so no help and wasted money.
Scott VaughnSmoker must have driven prior to me. But clean otherwise
Chad McDonaldI was addressed immediately when I walked in. They took over from there and I was finished in less than 5 min.
Brett SaundersCustomer service was amazing
Christy JonesEverything was great. The office helped me out many times during our use and we really appreciate it.
Shelley HodgesThere is no step getting in and out of the cab of truck. I fell getting out the cab, I'm thankful I was still holding on to the handle. Merci
chastity tuckerThe drive is hard to see and access, and it is a hard turn to make, but not impossible. Service was fast and friendly. The site layout is odd, and I don't know if I'd want to drive a box truck with a trailer through it.
Joshua DalzellHaving all rental equipment at same location
Steve AffleckVery difficult to get into the business from East Brainard Road. No sign in front of the business. No vehicle parking for customers. Lady at the desk was very nice and helpful with the paperwork, etc
Glen foremanGreat job! Thanks!!!
John WoodsVery run down and cramped premises. I was told someone would come and disconnect the trailer. No one did, I had to disconnect it and move it into place by myself.
Troy KingReliable, helpful. The only thing bad is the entrance to this place and the key drop is very big and hard to get your key in it.
Margot VanoniEverything was smooth and easy....great job by people at this location...will definitely use them again.
tommy mcmillinTory was outstanding!!! She has great customer service skills and deserves a raise. I've never had this kind of customer service from U-Haul in a very long while.
twanda MelvinI rate the Brainard Road as excellent. Your computer reservation system gets a VERY POOR. I reserved the trailer on line only to get there and they didn't have one. It had been 30 minutes from the time the reservation was made and when I arrived. So much for a guaranteed reservation.
david sandersGreat rental and great service,
William LinvilleWhen I ask for the truck paper inspection paper the lady told me she already did the inspection and that’s not acceptable for me I need a document to inspect the rental myself for damages and condition that’s a red flag for me nothing personal is just how I do things I’m a driver and DOT certified
rafael castilloThe return was easy. The person was friendly and helpful.
Joni FisherEverything was very simple and explained greatly, prices are reasonable. Very convenient location for the area! Will recommend highly!! The staff is very professional and courteous!!
Richard ThompsonN.D.
Hugo Ramos RamosThe customer service for this location was outstanding. I arrived after closing hours and the attendant still waited on me and provided outstanding service.
CHARLES KATOMake sure the tires are not low on air
Nick McElroyVery difficult to parl a trailer in the small space provided, especially if you can back a trailer up.
Christopher DobozyWell-lit facility made drop off very easy
Savannah HicksProfessional and efficient customer service! Great experience!
Christian HorvathOnly one person working, she was great and very professional. She was on the go and ran to make sure everyone was helped.
TRAVIS RUSNELLLocation was a little difficult to find and access.
DIONE HILLDifficult to find. Sign said closed.
barbara piotrowskiYou guys were very personable and engaging. Some places don't speak or smile. You guys rock!!!
Devin PratherTeam is very helpful and knowledgeable
Thomas DraperThe trailer needs to be retired. The sticker on the side of it was dated 1991 and it was shreaded and covering probably the original one that had evidently needed to be covered due to age. The unit had an incredibly hard suspension such that every bump threw the contents all around inside. Bicycles were damaged and I really would have been better off taking my flatbed utility trailer. When loading, I noticed a sunlight spot on the floor. I traced it back to a bullet sized hole in the roof which we had to patch with duct tape to keep it from leaking. All in all, that unit did not represent the company well. If it were my first experience with U-Haul (which it definitely wasn't), it would have been my last.
Craig SarineNothing to recommend, it was great experience!
Thomas SaputoHave some form of sign at the road to make finding the location easier
Noah PrimeNumber one the facility was never open when it was supposed to be I had to replace four new tires for my vehicle from running over Nails in your parking lot behind. Building that's why this survey
COLTON MORGAN | Expérience généraleExcellent facilities...great costumer service...
WANDA PAYNE | Expérience généraleCould not reach anyone by phone to confirm the unit. Not sure if this business is open or closed for business. Chose another place.
Doug Woods | RéservationThe staff was very helpful, he did everything possible to make my move smooth and comfortable.
Privacy Request | Premières impressionsService was good, the staff was extremely helpful. He did everything he can do to make my move and storage option smooth and comfortable.
Privacy Request | Premières impressionsReservation was handled professionally. The Storage facility was too far from our current home
Privacy Request | Premières impressionsI chose a different facility because it was closer and cheapet
Privacy Request | Premières impressionsI chose not to rent here because I found a nice storage facility closer to my new home
Privacy Request | Premières impressionsI didn`t move in to the unit. I was called about renting it and cancelled it
Privacy Request | Premières impressionsFriendly staff. Quick, simple and ease access. The facility is easy to get in and out of.
Privacy Request | Premières impressionsThe staff is very friendly and helpful. Good small business feel
Privacy Request | Premières impressions