Customer Reviews for Mighty Mini Storage
(Concessionnaire U-Haul dans le voisinage)

675 évaluations

8111 E Brainerd Rd Ste 100   Chattanooga, TN 37421

(423) 822-5708

Heures d'ouverture de l'établissement

  • Lun : 8h am à 5h pm
  • Mar - mer : 8h am à 12h pm
  • Jeu : 8h am à 5h pm
  • Ven - sam : 8h am à 6h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 9/25/2021 - 9/30/2021: 8h00 am - 5h00 pm

Services dans cet établissement :

Pour nous contacter

(423) 822-5708

8111 E Brainerd Rd Ste 100
Chattanooga, TN 37421

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : 8h am à 5h pm
  • Mar - mer : 8h am à 12h pm
  • Jeu : 8h am à 5h pm
  • Ven - sam : 8h am à 6h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 9/25/2021 - 9/30/2021: 8h00 am - 5h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON T. 
Évaluation :
5

I absolutely loved the van I rented this weekend. Tammy was amazing and very thorough! I would recommend this location to anyone and will be back for my future needs! Merci encore!

ASHLEY R. 
Évaluation :
5

Tami was great and very friendly.

Jorge R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Julie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge R. 
Évaluation :
4

The Truck given to us had empty fuel, so I had to fill fuel of 50 $-52 more to make it half tank and then I was able to use the Truck. Please refund me that amount. Vehicle was clean but because of Gas empty tank I had to pay extra

Monali V. 
Évaluation :
3

I'm still waiting for someone to call me and explain to me why I was unable to pick up the truck at the original location in Ringgold. I thought I placed the order for self check out but for some reason something on the order was changed and then the order was hand delivery. How is that possible when I was picking the truck up on Sunday and the office is closed on Saturday and Sunday. I wasted an hour of my day going to Chattanooga to get a different truck. Very unhappy.

Timothy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R. 
Évaluation :
1

Ran by family and friends all had terrible attitudes from when I arrived to the moment I left. All except for one lady that I knew. And on top of that they made me drive the truck down a large hill in tight spaces and park in some hole in the wall parking spot and pretty much everything I did I'm sure they could've done since I didnt even have to talk to anyone all though that was the best part considering everyone there looked at me and wasn't helpful. The owner told me to “drive” HE ABSOLUTELY DISGUSTED ME WITH POOR SOCIAL skills I didn't have to show them the truck or back and didnt like the fact that I got attitude when it's something they should've done I could go on and on but I will never let a soul that I know use them to move

Zaire B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jinho L. 
Évaluation :
5

Tammy was helpful, professional and personable â€" it could not have been a better customer experience because of her… by far the best transaction at a UHaul location I've had. Thank you, Robert Stickley

rob S. 
Évaluation :
1

We were told of a drop box during our purchase for after hour drop off. We have been charged 179,9 and then 220.00, and I now have a charge of 60 dollars all on my credit card. We were okay with a 20 dollar fee for restocking, but 3 charges on us? Seriously?! We drove 59 miles and had to spend that much money? If you don't believe me I have pictures of all my information. The lady blamed us for the loss of a sale, in my wife's voicemail. I will never use uhaul again. I would have been better off taking 7 different trips in my truck at this point. 0 convenience, I emailed uhaul with no response. So Penske will be our go to from now on. Hopefully this type of drama won't occur with them. I guess my credit card is paying for a lot more than the truck we rented. Only way I'm accepting any apology is with some money refunded back to me. I'm completely disgusted with my service.

SKYLOR T. 
Évaluation :
1

They ripped me off.

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WASEEM A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe F. 
Évaluation :
5

Tammy was Very helpful and efficient.

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara S. 
Évaluation :
5

Very professional and nice employees

Sandy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery H. 
Évaluation :
3

Update the entire lot

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelei T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth W. 
Évaluation :
4

My booking was for a truck and we tried to book in online but it does not work from a phone. Then when we got there my booking and what they where showing on my booking didn't match. Then we got it worked out and we got the truck that had just come back from maintenance but had coffee on the floor we took pictures of it all and the person we where working with said she would report it all on her end.

Daniel C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeffrey K. 
Évaluation :
5

Everyone there was super nice and helpful

Melissa S. 
Évaluation :
2

Showed that they closed at noon on July 3rd. They closed the whole office and I was never let know until I go through the help center to get a key from the lock box. I Was also not provided the 2 dozen furniture pads

Samuel W. 
Évaluation :
5

Personnel exceptionally helpful!

Jeffrey B. 
Évaluation :
5

Seat was extremely hard and uncomfortable. Right rear view mirror was extremely loose and I could not tighten enough to hold it in place.

James C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard O. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Mark T. 
Évaluation :
5

very friendly and clean facility with clean equipment.

Caleb M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent M. 
Évaluation :
5

The van needed a good sweep but it was okay. The guy who rented me the van was very cute and friendly. Would have like dot ask him out on a date but he is probably straight.

Domingo P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark T. 
Évaluation :
5

Thank you so much for the speedy compassionate service! Thank you for all the help during the rental process !

CRYSTAL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara O. 
Évaluation :
5

Excellent and prompt service.

Gordon R. 
Évaluation :
5

I had to go to 3 different places to pick up this rental. It wasn't where I was told it would be. Don't think I'll use U haul again. It has been a reoccurring theme.

Ramona A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melanie M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

The person helping was knowledgeable and helpful. This made up for the fact that your web site allowed me to reserve a storage unit when none were available.

Roger B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
5

Absolutely the best rental experience to date. Straight forward, minimum paperwork and I didn't feel like i had to sign my life away.

Jerry B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Renee Y. 
Évaluation :
5

S.O.

Jessica W. 
Évaluation :
5

Don't book your reservation on line call in to book your reservation to make sure the location has all the equipment you need we was missing a few things that was confirmed in our order but luckily it was left on the truck from a previous renter so all went well

Darryl E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis B. 
Évaluation :
4

The drop off was easy. I did not receive confirmation that I dropped off the trailer. I received a call on Friday that I still had the trailer. I spoke with the caller who toke the details of my return. He said he would follow up with me. After several hours I called Mighty Mini in which the representative stated he updated my file and marked it as returned. He did not know why it did not indicated he had the trailer. The recorded reflects I returned it on Friday at 9:00am. I brought it there on Monday February 15 at 2:30.

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HANNAH M. 
Évaluation :
5

Have used them before. Great place

PATRICK E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard D. 
Évaluation :
2

The truck ran rough sounding. It had a well used feel and I had to snap on the plastic light housing in the box so I wouldn't get blamed for breaking what was already falling down. The attendant did a lot of complaining about his job responsibilities and customers to me in an attempt to make small talk. That's confusing since it's the paying customers they keep him employed. One good takeaway was the lack of a dolly in the truck. It was nice to not have a piece of equipment that I didn't need, taking up valuable space in the box. I'm. It not sure if this was intentional or not. Every other time it's been there.

DaRon A. 
Évaluation :
4

Inspection and working knowledge of the truck.

Howard N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew R. 
Évaluation :
2

Whole thing stinks

NICHOLAS J. 
Évaluation :
5

Everything went perfect. Customer service was great!! Thank you

RITA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willard C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell S. 
Évaluation :
3

I was overcharged snd im not sure why. I had it two days (van) and total was charged 180 $! I am not happy with this at all.

callie H. 
Évaluation :
3

GPS was a little off, not your fault though, staff was great and check in was very easy.

Valencia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY F. 
Évaluation :
3

Very hard to find. No signage

Roban E. 
Évaluation :
2

Business was closed unexpectedly outside of business hours with no call forwarding or voicemail available about what could be expected. The return app was glitching, so it would have been helpful to have more information posted about alternatives to avoid missing a return deadline.

Magan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa W. 
Évaluation :
4

The price quoted online was 127 $but I was asked to pay 142 $without any explanation. Not happy about the inconsistency.

Samantha D. 
Évaluation :
2

The employees seemed less than pleased to be working or dealing with customers. Both people I encountered acted like I was a burden for walking in the door.

Anna D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dean O. 
Évaluation :
4

If the customer is doing a round trip offer a lower mileage rate...also possible rental rate if they are doing an out of town trip.

DAWN F. 
Évaluation :
1

The key left for me in box 2 was the wrong one. Spent 30 minutes on hold with customer services while then movers were waiting on me

Erin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet Z. 
Évaluation :
3

This location is entirely to Small to handle all the trucks. You can't hardly move or have a place to park even when you are there to rent.

ralph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don A. 
Évaluation :
1

The entire experience was terrible. Even though I confirmed that my truck was indeed available despite the automated Uhaul message that it wasn't, I was still directed to go to a location 1/2 an hour away. Even though I reserved moving blankets and an appliance dolly neither was available. I challenged the charges when returning the truck and I still haven't received a phone call back. This morning I received a bill with these charges still on there. Please have someone call me.. 4236197559

Jamey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
1

I will never use uhaul again. Ever. First and only time. You overcharged. You did not have the items I requested. You changed the pick up/drop off location and I had to wait an hour to get my truck because your stupid app did not work. Over it.

James L. 
Évaluation :
2

Parking needs to be provided on site

Jeff L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B. 
Évaluation :
3

The only issue I have is the difficulty of getting in and out of the location, but that's not the fault of the location. It's a poorly designed intersection and could be remedied by allowing a cut-through to the Walmart lot.

John H. 
Évaluation :
4

Bigger Sign by the Road.

Mack W. 
Évaluation :
5

Minor, but dropped off after hours, but used before. Parking kind of tight, not easy to drop off when no one there

Aaron H. 
Évaluation :
5

The only issue I had was the UHaul app. It had several problems that really need to be fixed. I ended up having to go inside the office when I got there to get it all fixed. Josh was very helpful and had me going in no time.

Randy N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony D. 
Évaluation :
4

My only suggestion is use anti skid strips on motorcycle trailers and there is no way to stay firm hole loading a bike. As I ended up dumping my bike once in trailer due to slippery floor causing800,00 $ in damage to my Harley

jerry R. 
Non les évaluations ont été soumises pour cet établissement.

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