Customer Reviews for Mighty Mini Storage
(Concessionnaire U-Haul dans le voisinage)

718 évaluations

8111 E Brainerd Rd Ste 100   Chattanooga, TN 37421

(423) 822-5708

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(423) 822-5708

8111 E Brainerd Rd Ste 100
Chattanooga, TN 37421

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH P. 
Évaluation :
5

Tammy is an amazing person and made the experience feel so effortless and welcoming. Her utmost customer service, knowledge and care is irreplaceable. Loved my experience at this store! BEST one with uhaul yet!

EVELYN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian F. 
Évaluation :
1

Honestly this was the weirdest and most uncomfortable rental I have had. Specifically speaking regarding this location in Brainerd from receiving a dirty vehicle then being charged for a dirty vehicle then being told I had a hole in my tank then being reimbursed for incorrect full charge out of the employees own pocket instead of just back on my card. Fishy fishy and fishy. I'll stick to the East ridge location. Just wanted to be honest. I would want someone to do it for my own business just as I want all my tenants to immediately inform me of any issues. Best of luck. Robert

ROBERTMICHEAL C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAULA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chase B. 
Évaluation :
5

None at this time.

ROBT L. 
Évaluation :
1

Told us we had to take the insurance. Found out later that you don't actually have to

GREGORY P. 
Évaluation :
5

Customer service at this location went way over the miles for me. Will be renting at this exact location again.

don L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDUARDO C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN C. 
Évaluation :
4

Pick up went very well. Fast, friendly check-in, then Billy was very courteous and thorough, makes making sure all lights were working and trailer was secure. Return was equally well done!

JAMES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHERINE F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZIVORAD A. 
Évaluation :
5

Nothing! Everything was perfect!!

CAITLIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IMADEDDINE I. 
Évaluation :
5

Tamaira is the beat ever.

Pamala C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan W. 
Évaluation :
5

nothing in and out great service

walter L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Mama T is an absolute professional and a delight. She delivered the best customer service from any vendor that I have received this year. She is fantastic.

Kevin G. 
Évaluation :
5

Thank you Tammy for a wonderful rental experience on short notice. You made it easy and with a smile! We were able to get my son mostly moved and really took a load off his shoulders. Keep up the great work.

BRET M. 
Évaluation :
5

Tammy, I think that was her name, was friendly, knowledgeable and patient. She answered my questions and concerns and had a smile the entire time.

ROBERT R. 
Évaluation :
1

If you want to be treated like you are borrowing your evil mother in law's truck, and you are the black sheep of your family, then go here. I was lectured about how the U-Haul website is bullshit and to not use the website. I was also told they did not care if I gave them a bad review because she did not care if she lost her job. Before I left the lot with the truck I was walked to the truck and was loudly told I better not scratch the vehicle and it better be returned in the same condition. As if would trash it somehow when this woman did not know me from Adam.

DIXIE R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKEL B. 
Évaluation :
4

Overall it was one of the better experiences I've had. Staff was very friendly and helpful.

Angelo A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonnie J. 
Évaluation :
3

This location is cramped and difficult to get into, with limited parking for your own vehicle to leave for a day-long local rental. I had to park in the Wal-Mart lot next door. The truck was spotlessly clean, and the manager was very attentive and helpful. However, the truck I rented, with over 113 000 miles on the odometer, made a rattling noise which varied with speed, and the steering "wandered" left and right, requiring constant correction to stay in the lane. It drove like a pickup truck with an overloaded bed, or a heavy trailer tongue load attached. I also suspect that a universal joint or wheel bearing is failing from the rattling noise it made. The parking brake did not hold at all. I only needed the truck for a total of less than 20 miles, or I would have returned it due to the mechanical condition.

Howard T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNE S. 
Évaluation :
5

Parking could be better.

Patricia V. 
Évaluation :
5

Love Tammy

JOSHUA T. 
Évaluation :
5

The women that I dropped the truck and equipment to was absolutely wonderful and informative. She knew the process inside and out. I did explain to her my disastrous pick up experience and she couldn't clearly see what was not done. She even showed what a truck is supposed to look like when a customer picks up equipment. She was fantastic.

MARINA C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LYLE S. 
Évaluation :
5

Tammy was loud and rude my time to pick up uhaul was at 2 she tried to say I was late but got there at 1 25

Brenda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXIS T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RHONDA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WINFRED M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

russel L. 
Évaluation :
5

Tammy was a bundle of joy! Uhaul is lucky to have her!

Ashley C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON T. 
Évaluation :
5

I absolutely loved the van I rented this weekend. Tammy was amazing and very thorough! I would recommend this location to anyone and will be back for my future needs! Merci encore!

ASHLEY R. 
Évaluation :
5

Tami was great and very friendly.

Jorge R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Julie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge R. 
Évaluation :
4

The Truck given to us had empty fuel, so I had to fill fuel of $50-52 more to make it half tank and then I was able to use the Truck. Please refund me that amount. Vehicle was clean but because of Gas empty tank I had to pay extra

Monali V. 
Évaluation :
3

I'm still waiting for someone to call me and explain to me why I was unable to pick up the truck at the original location in Ringgold. I thought I placed the order for self check out but for some reason something on the order was changed and then the order was hand delivery. How is that possible when I was picking the truck up on Sunday and the office is closed on Saturday and Sunday. I wasted an hour of my day going to Chattanooga to get a different truck. Very unhappy.

Timothy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R. 
Évaluation :
1

Ran by family and friends all had terrible attitudes from when I arrived to the moment I left. All except for one lady that I knew. And on top of that they made me drive the truck down a large hill in tight spaces and park in some hole in the wall parking spot and pretty much everything I did I'm sure they could've done since I didnt even have to talk to anyone all though that was the best part considering everyone there looked at me and wasn't helpful. The owner told me to “drive” HE ABSOLUTELY DISGUSTED ME WITH POOR SOCIAL skills I didn't have to show them the truck or back and didnt like the fact that I got attitude when it's something they should've done I could go on and on but I will never let a soul that I know use them to move

Zaire B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jinho L. 
Évaluation :
5

Tammy was helpful, professional and personable â€" it could not have been a better customer experience because of her… by far the best transaction at a UHaul location I've had. Thank you, Robert Stickley

rob S. 
Évaluation :
1

We were told of a drop box during our purchase for after hour drop off. We have been charged 179,9 and then 220.00, and I now have a charge of 60 dollars all on my credit card. We were okay with a 20 dollar fee for restocking, but 3 charges on us? Seriously?! We drove 59 miles and had to spend that much money? If you don't believe me I have pictures of all my information. The lady blamed us for the loss of a sale, in my wife's voicemail. I will never use uhaul again. I would have been better off taking 7 different trips in my truck at this point. 0 convenience, I emailed uhaul with no response. So Penske will be our go to from now on. Hopefully this type of drama won't occur with them. I guess my credit card is paying for a lot more than the truck we rented. Only way I'm accepting any apology is with some money refunded back to me. I'm completely disgusted with my service.

SKYLOR T. 
Évaluation :
1

They ripped me off.

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WASEEM A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe F. 
Évaluation :
5

Tammy was Very helpful and efficient.

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara S. 
Évaluation :
5

Very professional and nice employees

Sandy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery H. 
Évaluation :
3

Update the entire lot

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelei T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth W. 
Évaluation :
4

My booking was for a truck and we tried to book in online but it does not work from a phone. Then when we got there my booking and what they where showing on my booking didn't match. Then we got it worked out and we got the truck that had just come back from maintenance but had coffee on the floor we took pictures of it all and the person we where working with said she would report it all on her end.

Daniel C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeffrey K. 
Évaluation :
5

Everyone there was super nice and helpful

Melissa S. 
Évaluation :
2

Showed that they closed at noon on July 3rd. They closed the whole office and I was never let know until I go through the help center to get a key from the lock box. I Was also not provided the 2 dozen furniture pads

Samuel W. 
Évaluation :
5

Personnel exceptionally helpful!

Jeffrey B. 
Évaluation :
5

Seat was extremely hard and uncomfortable. Right rear view mirror was extremely loose and I could not tighten enough to hold it in place.

James C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard O. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Mark T. 
Évaluation :
5

very friendly and clean facility with clean equipment.

Caleb M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent M. 
Évaluation :
5

The van needed a good sweep but it was okay. The guy who rented me the van was very cute and friendly. Would have like dot ask him out on a date but he is probably straight.

Domingo P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark T. 
Évaluation :
5

Thank you so much for the speedy compassionate service! Thank you for all the help during the rental process !

CRYSTAL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara O. 
Évaluation :
5

Excellent and prompt service.

Gordon R. 
Évaluation :
5

I had to go to 3 different places to pick up this rental. It wasn't where I was told it would be. Don't think I'll use U haul again. It has been a reoccurring theme.

Ramona A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melanie M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

The person helping was knowledgeable and helpful. This made up for the fact that your web site allowed me to reserve a storage unit when none were available.

Roger B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
5

Absolutely the best rental experience to date. Straight forward, minimum paperwork and I didn't feel like i had to sign my life away.

Jerry B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Renee Y. 
Évaluation :
5

S.O.

Jessica W. 
Évaluation :
5

Don't book your reservation on line call in to book your reservation to make sure the location has all the equipment you need we was missing a few things that was confirmed in our order but luckily it was left on the truck from a previous renter so all went well

Darryl E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis B. 
Évaluation :
4

The drop off was easy. I did not receive confirmation that I dropped off the trailer. I received a call on Friday that I still had the trailer. I spoke with the caller who toke the details of my return. He said he would follow up with me. After several hours I called Mighty Mini in which the representative stated he updated my file and marked it as returned. He did not know why it did not indicated he had the trailer. The recorded reflects I returned it on Friday at 9:00am. I brought it there on Monday February 15 at 2:30.

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S. 
Non les évaluations ont été soumises pour cet établissement.

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  • Icône de camion de déménagement
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