Your app's UI needs to be updated. Very slow and tedious to use, but the location and people there were great.
Carter C
Customer Reviews for Minas TV
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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David JEverything was easy and friendly people. Feel Very comfortable.
FARUKBHAI VGreat service!
ROBERT CIn glove compartment Have a sheet with basic how to use truck. Set radio to AM or FM
DONALD CExcellent service
Vaibhav KGoogle made finding the storefont unnecessarily difficult, once I figured it out, everything was a snap. They couldn't have made things simpler or more pleasant. I was in and out with a van in less than 10 minutes after reserving online. It was clean and had everything I needed. I dropped it off that night with the keys in the drop box and my receipt was in my email the next morning (on a Sunday even!) A+ thank you!
THERESA MReserved online with in store pickup. Everything was as expected. Je les recommanderais à n'importe qui.
Tyler TThe owner is amazing at customer service. Super friendly, helpful, and pleasant.
TONY VBest UHaul pickup location I've been to. And I've moved a total of 11 times
Adam GTruck was clean and in great working order!
Dustin BAll very good. Raffi very good!
MARY RThe people over at Minas TV are great to work with and are very attentive and accommodating. 5 stars across the board!
EDWARD FRoof leaked into Interior saturated items
David MRien
David JThe manager could have been be nicer. I had my 16 year old border collie with me that had just had a stroke that morning before I drove to Antioch with my items that I needed the UHAUL van for. She was incontinent of urine on his shabby carpet when I brought her inside for my receipt. He was very angry. She was euthanized that night. I was ill and found out the next day that I have cellulitis. It was a very sad difficult day for me and the manager couldn't have cared less.
JUDITH LPicking up from Mina's location is always smooth and efficient. Without doubt the best location on the north side that I've ever used. I would never go anywhere else.
Ian HThe staff at Minas are great. Very helpful and authentic!
Ross BNothing. Loved it all. So happy to have a U-Haul location so close. The proprietor was the best. <3
Ruth KSOOOO many independent dealers are hard to get ahold of, unprofessional, etc, but the guys at Mina's are truly great! Once I discovered them I have literally gone out of my way to use them because they are no frills and nice people.
NICHOLAS UBoth people I that helped me were very knowledgeable and very nice. I will definitely use this location again when I need to!
Adam Z10/10 experience at Mina's! Only feedback: I had a hard time remembering the places where I could park. Maybe there's a way to remind the customers in writing? It was fine in the end though.
ZIYAD SI have rented from him five times in the last month and a half and each time he has got me in and out and fast.
JESSE SGreat place!! Very welcoming!! I would recommend them to anyone!!
Tami Hi did a drop off, so i did not interact with any stuff or personnel. it was slightly difficult to find, but the drop off was pretty simple and easy.
KELLY MSuper easy and great service
JEFF CI have no complaints at all because my needs are always met. The guys are always cool, straight forward and kind. Before heading to this location I had a pretty bad experience from another agent, so from now on this is my number one spot to rent from. I believe I'm on my 5th or 6th rental with another one coming up again. I use them several times a month and will continue using them until I purchase my own van. Over all the customer service is great.
DARSHELL ARaffi was wonderful!! Excellent customer service and so kind! Would highly recommend!!
MICHEE MExtremely helpful, respectable, kind. Answered all questions. Cleanest uhaul I've ever rented.
Rhonda CS.O.
Printiss MI had to call in a two hours before closing, the day before my move to finally be told my rental wouldn't be ready for self-pickup at the time slot I reserved a month ago. I agreed to meet at a later time and was still stuck waiting outside for a while. Better communication and organizing would be appreciated
Briel GOutstanding Service!
Jimmie CService was perfect!!
Darren SThe Minas brothers are top notch! I recommend them percent!!!
shaker cGreat experience here, the owner was awesome.
Cyrus SI reserved a furniture dolly (without handles) in advance. The store owner didn't let me know that they don't have furniture dolly at all until the last minute during checkout, while I mentioned about the reservation in the very beginning that I needed a dolly. This caused me a lot of inconvenience for my moveout.
Siqi ZGreat service!
Anita LHave rented at many Uhaul locations, this was by far the best. Raffi went above and beyond with customer service.
Jon VLa atencion cuando fui a alquilar estuvo buena, luego cuando fui a entregar el camion al destino que me tocaba, llame a la persona q me lo rento porq la direccion del sitio de entrega estaba equivocada, y lamentablemente fue demasiado grosero, hasta dijo q eso no era asunto de el? No lo recomiendo porque quien coloco la direccion de entrega fue el q me lo alquilo y debio guiarme o prestrarme ayuda para yo agilizar la entrega pero todo lo contrario fue muy grosero y desatento, por nuestros medios buscamos otra direccion de UHAUL Para entregarlo en vista de q quien me lo rento no hizo nada por ayudar
yenni LExcelente servicio y muy amables volvería a rentar hay cada vez que lo necesite
Dexis CMinas TV owner was great and made the rental go smooth
Mohamad AThe Minas brothers were THE BEST! So accommodating and helpful! They made a day of hard moving less stressful and more tolerable!
Katrina PSuper easy and the gentlemen that helped us with pick up and drop off were super friendly.
Kathy WFast check in, clean van and friendly staff at a good price.
David SAram & Minas Rental are such a great establishment. Fast and friendly. Highly recommend.
patricia gVery nice folks
Thomas KI've rented from many locations over the years and this was by far the best. Friendly, fast, easy. And the location was perfect for our needs.
Matthew MThis was my best Uhaul pick-up/drop off experience ever. The Minas owner was kind, efficient and knowledgeable, and the van was in excellent shape. I would highly recommend renting your Uhaul from Minas!
Kat GThe manager is very nice.
VADA M