Évaluations des clients Miners Auto Sales LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Miners Auto Sales LLC

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Courtney Z. le

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The location was great but the first trailer did not have working brake lights. Mike ran to Hamburg, to another business, on his own time, to pick up another trailer for me. That trailer also did not have working brake lights. The uhaul representative on the telephone was no help, as well as one of Mike’s managers. I would absolutely do business with Miners Auto again but never ever U-Haul because of their unprofessionalism and unwillingness to help.

Kyle R. le

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Uhaul itself the company we had issues with. Very u professional and not customer friendly service. We have been frequent customers.

Shane F. le

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The key was not in the drop box. I got there at 7am for the 24 hour pickup. Didn’t leave until 7:45 when the owner of the business showed up to unlock the actual building and get my key. Terrible experience. Also they did not have my furniture pads, which I paid for. Will be calling for a refund. Total joke.

John K. le

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NA

BRIAN F. le

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Easy to get to and find, however when I arrived to pick up the truck I saved I was greeted only to find my reservation was cancelled!!!! I spent 90 minutes on the phone with haul in the pouring down rain trying to get the reservation straightened out. This put me behind with getting the truck loaded and everything. I never got a break or anything for the hassle of getting the truck, no discount, free miles or anything after somebody screwed up! I disputed the charges only to have them “take” the money from my account for the full amount! Horrible the girl from haul got me set back up and reservation back on, but as I said- 90 minutes later... I thought they would’ve given me at minimum a discount or a day free or something for my trouble and hassle! I don’t think I will use I haul again :(

GINGER G. le

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Le client n'a pas laissé de commentaire.

Jeremiah M. le

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Le client n'a pas laissé de commentaire.

Christopher R. le

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Le client n'a pas laissé de commentaire.

Arthurjoseph R. le

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Le client n'a pas laissé de commentaire.

JOHN B. le

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Nothing

JOSEPH D. le

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Le client n'a pas laissé de commentaire.

michael s. le

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Le client n'a pas laissé de commentaire.

DONNA F. le

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Le client n'a pas laissé de commentaire.

Danielle C. le

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The vehicle was great and the employees in the shop were friendly and helpful. However I noticed a stale smell inside, towards the end of day I had noticed the cigarette ashtray was full. When I had received my email as well about when to return the vehicle, it said it was "due back in 6 hours at 8:15pm" but I had rented it for 24 hours. Luckily I had actually returned the truck before 8pm that evening.

NANCY A. le

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Supply some moving items like some tie down rope.

MICHELLE S. le

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Let the customer know there is a window of time to pick up truck- we were running later than expected and missed our window

Angela B. le

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Very courteous and overall great customer service.

Chelsea S. le

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Le client n'a pas laissé de commentaire.

EDWARD K. le

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I was there for over an hour to complete the rental when I already had an reservation. I was already on a time schedule and that backed me up on my move from the very beginning. I had reserved a utility dolly but they didn't have one so I had the pay the extra for the appliance dolly when I really didn't need it. I was told on the phone that the total charge would be $359+$10 for the dolly...no other charges. When I picked up the truck, they told me it was almost $450! Not happy!

FRANKLIN S. le

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Have used this location multiple times and everything has gone smoothly each time. No problems, guys are very helpful.

Richard G. le

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Car dolly was in need of servicing. My card used in the reservation was charged without being asked if that was how I was paying

noah b. le

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Le client n'a pas laissé de commentaire.

JOSEPH B. le

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Get appliance Dollys

Terrance V. le

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Le client n'a pas laissé de commentaire.

dave J. le

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Got me the best price was very knowledgeable

Jean C. le

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The truck was dirty and the visor on the drivers side was missing. It was the worst and dirtiest U-Haul I ever rented!

JOHN K. le

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Le client n'a pas laissé de commentaire.

WILLIAM H. le

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Had to wait and hour for a pig tail connector to be made for the trailer which was incorrect the first time lost and hour of drive time and arrived at my location and hour late ! Never again will I rent anything at this location

Elizabeth Z. le

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Le client n'a pas laissé de commentaire.

STANLEY C. le

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Quick abd knowledgable

marilee r. le

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very friendly and fast

CLAYTON A. le

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Le client n'a pas laissé de commentaire.

glenda m. le

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Very nice people- wish they had opened earlier

Joseph M. le

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Light out on trailer and couldn't fix it and trailer had tape over holes.

Ashley M. le

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Le client n'a pas laissé de commentaire.

Denise S. le

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Le client n'a pas laissé de commentaire.

Theodore P. le

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Le client n'a pas laissé de commentaire.

Gary r. le

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I rented a car trailer to toe a car home 280 miles. When I went to strap down the vehicle the straps were cut or worn too short to secure the vehicle. I had to purchase heavy duty straps to secure the vehicle to the trailer which was supposed to have the straps!

. le

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Le client n'a pas laissé de commentaire.

michael c. le

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Renting a trailer with uhaul is much easier than in previous years. Thank you for the service and efforts to make it easy to move stuff. Michael. Cole

Beth P. le

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Le client n'a pas laissé de commentaire.

Tykia B. le

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Le client n'a pas laissé de commentaire.

ANTHONY D. le

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truck performed excellent, staff at Miners Auto was helpful.

Darryl W. le

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Le client n'a pas laissé de commentaire.

David E. le

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to be honest..I don't think you've could have done anything better..we ordered a Uhaul truck from a different location the day before, gave them my credit card to hold it..to find out that particular place didn't have a truck at all, someone from Uhaul called me and said you had one ready and available so we went to you and picked it up...when you are moving its stressful enough..your company was fast and easy to work with and we greatly appreciated it trust me and we would like to thank you for that...I hope these comments help.

CHAD H. le

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I had to let my vehicle parked at the rental location while I used the Uhaul truck because I was by myself. When I dropped the rental off 24 hours later, there was a note on my vehicle stating it would be towed.

DARRYL W. le

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I had previously reserved and did online check-in at another location nearer my home. When I went to pick up the truck at the reserved time there was nobody at the business and no answer at the business phone. This put me very late on my schedule. I drove to Minersville Auto and explained what happened and that I was in a hurry to get moving so I could meet my contact in time. They got me in a truck and out the door in record time. I will now go here every time.

michael k. le

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Le client n'a pas laissé de commentaire.

Vanessa H. le

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Satisfied with location, however truck share needs work. I had to call customer service twice about my rental.

James H. le

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Le client n'a pas laissé de commentaire.

Cynthia B. le

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Le client n'a pas laissé de commentaire.

Timothy C. le

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Le client n'a pas laissé de commentaire.

FRANK K. le

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Le client n'a pas laissé de commentaire.

MARK K. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

DAN F. le

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Truck had the right size motor, handled the move with no problem. Can’t beat them Fords v10’s. Climbed them mountains in Vermont no problem. Excellent on fuel.

Jeff C. le

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Le client n'a pas laissé de commentaire.

lori b. le

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We returned the truck before 4pm. The gentleman there charged us for an extra day rental since it was after 11am. My husband explained the situation with pickup and the gentleman suggested calling customer service. I did that around 6pm and explained why I was disputing the additional day charge. The woman took my information and explained I would hear from someone in 3 business days. We returned home last night and in my email uhaul had already reimbursed my account. THAT IS WHAT I CALL SERVICE!

Todd H. le

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The trailer and service were great

William O. le

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Van was virtually brand new, spotless clean, and got better than expected gas mileage. It fully met our needs.

Kenneth D. le

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Le client n'a pas laissé de commentaire.

Tina C. le

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Le client n'a pas laissé de commentaire.

Lori K. le

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Le client n'a pas laissé de commentaire.

KEN M. le

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Clayton, Michael, & Deb are the best!!!

Nicholas S. le

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Don't lie to customers, just to swindle an extra ten dollars out of them you dirty cheats. Absolutely disgusting, and if i wasnt on a time sensitive hurry, id have called corporate in front of guys.

DANNY G. le

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Don't really have much to say about it because I only needed the unit for about 3 hrs. But it was convenient they were open on Labor Day.

EUGENE D. le

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Le client n'a pas laissé de commentaire.

marcus d. le

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Nothing keep up the good work

Fadi A. le

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Le client n'a pas laissé de commentaire.