Customer Reviews for Miners Auto Sales LLC
(U-Haul Neighborhood Dealer)

268 évaluations

2881 Pottsville Minersville Hwy   Minersville, PA 17954

(570) 385-1904

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 7h pm
  • Ven : 9h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(570) 385-1904

2881 Pottsville Minersville Hwy
Minersville, PA 17954

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 7h pm
  • Ven : 9h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Make sure the trailer is the right size for the vehicle is being trailered.

CURTIS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marci R. 
Évaluation :
2

I gave the site 24 hour notice that I would pick up the next day. Instead of preparing the vehicle they gave me a vehicle that was really low in tire pressure (53 psi when it should be 80) and no wiper fluid. they didnt even have a compressor to pump up tire. I pumped up tore to 80 and the truck sat overnight after loading it. next morning i check tire and it was 69psi. Did not appreciate getting a vehicle that clearly had an issue with a slow leak and nothing was done about it ahead of time.

Thomas F. 
Évaluation :
5

Dropped off on a day they were closed. Nothing to do with the location but..The online return system is a mess. No where was there the option to download pictures of the truck. I took pictures and stuffed the key in the slot (which was an effort because of the key ring). An hour later I go back on the site and the option to download pictures was there. So i did so. However, there was an additional task that was not on the page previously which was to drop off the rental agreement. The page had previously said to keep it for you records. So i drove back to the location to put the agreement in the slot. VERY CONFUSING.

Sean W. 
Évaluation :
4

I went on the U-Haul app and reserved a trailer for $34 and when I got there my reservation was a motorcycle trailer which usually costs $14,5 a day. You ripped me off in my opinion.

Gregory R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
4

Our dolly was wrong size and had no straps to secure furniture it was used for, seems we were given one smaller due to unavailability of the correct sized one I reserved wc made it a difficult situation moving several tall and heavy items that itwas needed for.

Dillon R. 
Évaluation :
5

Great group of guys over at Miners! Very helpful and knowledgeable!

KAITLYN T. 
Évaluation :
5

Easy, friendly and quick service

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominic C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHERINE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCILENNY S. 
Évaluation :
5

Quick and easy, drop off. Great service !!!

Patrick M. 
Évaluation :
5

I was a little upset because when I got in the truck it had a bad odor, and nothing was wiped. So I had to wipe and disinfected the truck. Other wise the service was fast, and I did not have to wait, and the gentlemen that helped me, was very nice and all the paper work was done fast Good Service.

Jacqueline M. 
Évaluation :
1

The owner arrived 10 minutes late, and had a personal conflict with the first customer of the day. He also made a personal phone call in the middle of helping me.

William L. 
Évaluation :
5

Great place to pick up/ drop off.

Michael A. 
Évaluation :
3

This is where truck was dropped off at the end of the move and it was late and they were closed so not much to say here one way or the other

DILLON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George O. 
Évaluation :
5

S.O.

Tishea U. 
Évaluation :
5

The nice young gentleman who was in charge of the uhaul rentals was very nice.

Chelsea B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonard N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

YOLANDA O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mariano M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rashaw L. 
Évaluation :
5

Best service I ever have in a u-haul location

Werlyn S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAMIAN S. 
Évaluation :
5

A+++ Service

Stanley R. 
Évaluation :
5

It was the best location and the service was the best.

Jacqueline A. 
Évaluation :
3

The office was closed due to carona virus. Dropped off without a problem.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doris J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Continue great service!

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
5

Everything was great. All went well.

Michael W. 
Évaluation :
4

Pick up was fine

John K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jackie H. 
Évaluation :
3

The location was fine and the salesperson was nice. The truck was old and made a lot of noises but did the job.

Nicholas F. 
Évaluation :
1

I dropped off at night. It was very dark and very crowded and difficult to find a place to park the trailer.

Laura M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOMMI W. 
Évaluation :
1

I questioned mileage allotted because initially not what I was told. I told the man that and it wouldn't be enough. He said he was going off what he's told on the computer and told me to relax. This angered me. He told me I had to go to the gas station it was on empty. 4 miles to empty. I just made the gas station. The truck sputtered in. A quarter tank would've been expected. U haul made good by refunding money but at the time it was a huge inconvenience time wise for me.

Jaime H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bret M. 
Évaluation :
1

I don't like your service at all

Iyad K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON R. 
Évaluation :
5

Equipment was well maintained. Everything worked as it should. Miners Auto Sales has a perfect location for dropping off and picking up.

Michael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Boris B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

george Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
4

People were friendly and I was quickly taken care of.

John T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon W. 
Évaluation :
5

The location was great but the first trailer did not have working brake lights. Mike ran to Hamburg, to another business, on his own time, to pick up another trailer for me. That trailer also did not have working brake lights. The uhaul representative on the telephone was no help, as well as one of Mike's managers. I would absolutely do business with Miners Auto again but never ever U-Haul because of their unprofessionalism and unwillingness to help.

Courtney Z. 
Évaluation :
2

Uhaul itself the company we had issues with. Very u professional and not customer friendly service. We have been frequent customers.

Kyle R. 
Évaluation :
1

The key was not in the drop box. I got there at 7am for the 24 hour pickup. Didn't leave until 7:45 when the owner of the business showed up to unlock the actual building and get my key. Terrible experience. Also they did not have my furniture pads, which I paid for. Will be calling for a refund. Total joke.

Shane F. 
Évaluation :
4

N.D.

John K. 
Évaluation :
3

Easy to get to and find, however when I arrived to pick up the truck I saved I was greeted only to find my reservation was cancelled!!!! I spent 90 minutes on the phone with haul in the pouring down rain trying to get the reservation straightened out. This put me behind with getting the truck loaded and everything. I never got a break or anything for the hassle of getting the truck, no discount, free miles or anything after somebody screwed up! I disputed the charges only to have them “take” the money from my account for the full amount! Horrible the girl from haul got me set back up and reservation back on, but as I said- 90 minutes later... I thought they would've given me at minimum a discount or a day free or something for my trouble and hassle! I don't think I will use I haul again :(

BRIAN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GINGER G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremiah M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthurjoseph R. 
Évaluation :
5

Rien

JOHN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA F. 
Évaluation :
5

The vehicle was great and the employees in the shop were friendly and helpful. However I noticed a stale smell inside, towards the end of day I had noticed the cigarette ashtray was full. When I had received my email as well about when to return the vehicle, it said it was "due back in 6 hours at 8:15pm" but I had rented it for 24 hours. Luckily I had actually returned the truck before 8pm that evening.

Danielle C. 
Évaluation :
5

Supply some moving items like some tie down rope.

NANCY A. 
Évaluation :
5

Let the customer know there is a window of time to pick up truck- we were running later than expected and missed our window

MICHELLE S. 
Évaluation :
5

Very courteous and overall great customer service.

Angela B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chelsea S. 
Évaluation :
2

I was there for over an hour to complete the rental when I already had an reservation. I was already on a time schedule and that backed me up on my move from the very beginning. I had reserved a utility dolly but they didn't have one so I had the pay the extra for the appliance dolly when I really didn't need it. I was told on the phone that the total charge would be $359+$10 for the dolly...no other charges. When I picked up the truck, they told me it was almost $450! Not happy!

EDWARD K. 
Évaluation :
5

Have used this location multiple times and everything has gone smoothly each time. No problems, guys are very helpful.

FRANKLIN S. 
Évaluation :
2

Car dolly was in need of servicing. My card used in the reservation was charged without being asked if that was how I was paying

Richard G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

noah B. 
Évaluation :
3

Get appliance Dollys

JOSEPH B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terrance V. 
Évaluation :
5

Got me the best price was very knowledgeable

dave J. 
Évaluation :
3

The truck was dirty and the visor on the drivers side was missing. It was the worst and dirtiest U-Haul I ever rented!

Jean C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN K. 
Évaluation :
2

Had to wait and hour for a pig tail connector to be made for the trailer which was incorrect the first time lost and hour of drive time and arrived at my location and hour late ! Never again will I rent anything at this location

WILLIAM H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth Z. 
Évaluation :
5

Quick abd knowledgable

STANLEY C. 
Évaluation :
5

very friendly and fast

marilee R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAYTON A. 
Évaluation :
4

Very nice people- wish they had opened earlier

glenda M. 
Évaluation :
2

Light out on trailer and couldn't fix it and trailer had tape over holes.

Joseph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denise S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodore P. 
Non les évaluations ont été soumises pour cet établissement.

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