Évaluations des clients Mini Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mini Mart

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Beth P. le

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I am Very upset with my experience. When I went to pick up my truck, car hauler, and accessories the man at the Marathon you sent me to was not nice, Mo is his name. He took 2 hours to get me my truck and car hauler and did not have the dollies or blankets at all and had to send me to another location 1/2 a mile away. When I got there, they did not have all the blankets, appliance dolly and only 1 utility dolly. I received 1 utility dolly and 1 furniture dolly. This set us back approximately 3 hours in our time which made us a day late in leaving. Then upon leaving Rogersville, we took US 72 to Athens and turned north on I65. We didn't get to the next exit before the tire on the car hauler blew out. I called the 800 number and the representative told me it would be 5 to 30 minutes. I then received a text it would be 90 minutes. It actually took 2 hours! I then got to my destination and was able to turn the car hauler in on the original date and was told because I had extended it, just in case I needed the extra time, that I would have to pay the additional days because it was on the same contract as the truck. This is not good business!!!! I have very bad cell service where I am staying and would appreciate that you contact me back regarding this matter as I believe I am being overcharged on everything. If we cannot resolve this matter in a timely fashion I will have no alternative then to contact legal advice. Beth Patton bethnmike1990@aol.com

Melvin M. le

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Le client n'a pas laissé de commentaire.

Bradley T. le

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Store clerk refused to give me my cash deposit. Called Uhaul and had a rep speak to store owner, he still wouldn’t give me my deposit back saying he “ doesn’t see” it in his computer. This store has repeated issues with customers and is known for ripping people off. Uhaul as a company had been perfect but the 3rd party was the most crooked and scamming people I’ve ever met. I will NEVER return to that location and will be telling everyone I know to not rent from that store. I will also be reporting the store clerk and giving him every bad review I can. He is a CROOK and a THIEF!!

darrell T. le

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I was over charged u won't have to worry about me no more

Hal G. le

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Le client n'a pas laissé de commentaire.

WOODFIN G. le

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Le client n'a pas laissé de commentaire.

John B. le

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It took 45 minutes to get checked out with the truck. The employees were very nice but was the first time handling a truck rental, so it took a long time and multiple phone calls to the store owner to get the transaction processed.

Deborah H. le

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Le client n'a pas laissé de commentaire.

David T. le

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Rented a dolly, clerk confirmed dolly at time of rental. Dolly was not provided. Check before you go.

James G. le

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Le client n'a pas laissé de commentaire.

Eith G. le

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Better cab soundproofing if possible. Everything else was great.

Marcus S. le

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Le client n'a pas laissé de commentaire.

Kenya D. le

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None. Very nice personnel.

Carrie S. le

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The truck was dirty in the cab with drink bottles, pistachio shells, and wrappers in the floor. The back was dirty and full of leaves. I ordered furniture pads but did not get them yet paid for them and no refund. The truck was not driveable due to bad alignment but I was still charged $139 when I brought it back. Still charged for pads I was not given. I had to call the 800 number because the person working there couldn't figure out the software. If I could rate this as less than zero I would. This experience was beyond horrible. I have a little no distance move that had to be rearranged. Such poor customer service.

Justin L. le

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Le client n'a pas laissé de commentaire.

ethel h. le

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Le client n'a pas laissé de commentaire.

Yolanda B. le

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Le client n'a pas laissé de commentaire.

GERALD R. le

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Le client n'a pas laissé de commentaire.

Wayne W. le

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Le client n'a pas laissé de commentaire.

walford p. le

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The U-Haul was dirty inside and the business had a yard sale going on in the front door I also had to hook up and install the chains at the place I picked it up at no one to help me pick up the trailer and place it on the hitch.

Greg G. le

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Le client n'a pas laissé de commentaire.