Le client n'a pas laissé de commentaire.Samuel M.
Customer Reviews for Mini Max Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Woodstock, GA 30189
Services dans cet établissement :
- Mon–TueDe 9 h am à 5 h pm
- MercrediDe 9 h am à 4 h 30 pm
- JeudiDe 9 h am à 5 h pm
- VendrediDe 9 h am à 4 h pm
- SamediDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 9/21/2023: 9h30 am à 5h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael G.
Great experience, the manager Amanda was friendly and helpful.John R.
Le client n'a pas laissé de commentaire.WILLIAM E.
Michael was great and very nice !DIANE O.
I left a previous review for my last experience and noted that I never received an email invoice for my rental. The good people at Mini Max Storage (455 Victoria Rd, Woodstock GA 30189) saw this, called me, obtained a copy of my invoice from UHaul, and emailed it to me! I don't know what caused the failure in the UHaul inventory system, but the Mini Max staff made sure I got my invoice. I can't recommend this UHaul facility enough. I've rented from them several times over many years and they are the most professional and helpful staff you'll find at any UHaul facility anywhere.John R.
Le client n'a pas laissé de commentaire.James C.
Mike was awesome.caleb M.
Take Smith movers off the list of recommended companies to help with the move. They canceled on us as we were on the way to pick up truck.TERRY B.
Very convenientRick B.
Great customer service vehicle was very clean and I was very satisfied 100 %Charles D.
Amanda is excellent, a blue chipper! She went above and beyond the call to help meTony D. | Expérience générale
Le client n'a pas laissé de commentaire.Paul P.
The web version of your check in app will NOT scan a drivers license with an iPhone 14 pro. The real app (App Store) worked fine, but a very frustrating pickup process.Alexander H.
The manager was so amazing and kindAnthony C.
Le client n'a pas laissé de commentaire.Sean D.
Le client n'a pas laissé de commentaire.James L.
The truck I needed was there and ready to go at check in. Customer service at the location was excellent. I will use this location again for any U-haul needs I have in the future.Ronald F.
Le client n'a pas laissé de commentaire.Patrick M.
Le client n'a pas laissé de commentaire.Bruce L.
Le client n'a pas laissé de commentaire.cory B.
Nothing, great experience!!Patrick T.
Amanda was fantastic, went above and beyond!!Tony D.
The equipment was clean but not well maintained. This is not the fault of the neighbor dealer, Uhaul's corporate management is responsible for failure to maintain the equipment. Hire a traveling maintenance and repair tech to address repair issues related to the rental equipment on the neighborhood dealer's lots. The rear door of the trailer I rented required strong upward lifting in order to get the latch to line up. The hinges need to be adjusted. The coupler needs work; it is difficult to get the ball locked in tight enough to prevent up-and-down movement. I had to use a pipe wrench to get it screwed down tight enough to prevent annoying banging noises. I don't expect the rental employee at the local dealers to know how to fix Uhaul's equipment or to know workarounds when the equipment has functionality issues. I have rented 100+ Uhaul trailers in my lifetime and I have a high mechanical aptitude. I know how to correct many of the problems on trailers I rent but I shouldn't need to and most people can't and shouldn't for safety and liability reasons.Stephen H.
Le client n'a pas laissé de commentaire.Jeremy J.
Le client n'a pas laissé de commentaire.Daniel T.
Le client n'a pas laissé de commentaire.Alexander M L.
Le client n'a pas laissé de commentaire.Heather W.
Amanda was nothing short of excellence! Her customer support and knowledge of what we needed made our day! We will continue to support this business because of her! Thank you Amanda for everything! The Arnold family appreciate you!Shanaya A.
My favorite place to rent from. I feel safe leaving my vehicle there. The renters are friendly and it's a 24hr pick up/drop off.Brian W.
Le client n'a pas laissé de commentaire.Sandra B.
Le client n'a pas laissé de commentaire.Sara B.
Great service and people working here would recommend and will use again for any storage needsSamuel M. | Expérience générale
The on-site Manager Amanda provides professional and knowledgable customer service.JANET K.
This trailer needs to be retired.It still works but it is terrible "time-to-retire" condition. Just awful. I wish I had seen or reviewed a picture before I picked up this piece of junk. I have had good luck previously renting Uhaul trailers. Customer service at this site was excellent.Anthony G.
Easy peazy! Thank youJason N.
They were easy to work with. I liked using the app for entry/exit instead of having to remember or keep track of a code.Chris S. | Expérience générale
Amanda was very helpful, friendly, and informative. Merci.Warinda S.
Please be aware of this storage facility my unit was broken into twice in 8 months the first time they installed the cameras because until then there was none when they did install these cameras they were not placed to where you could see the doors so I was moved to a different storage unit in which 8 months later I was broken into again and not only was I victimized twice at this facility by an unknown assailant then they had the audacity to auto pay my account $1 200 for a door that I did not damage and then they evicted me saying maybe it was an insurance job I think it was an inside job and I hope that no one ever rents from this facility ever again because I will see them in court you cannot auto pay an account for a different amount than what was authorized in the agreement so having said that please be advised that this is an unsecure facility facility that victimized me after I had been victimized already not an unknown person and their response to me was why did I tell anybody where my storage building was wow the worst experience I've ever had just the moral the humanity of it was unreal I'm still dealing with the consequences of that the money they took for my account was all I had and I am on a fixed income I paid my rent on time every month and because I was victimized there they evicted me then made me pay $100 more just to get my things out unreal God don't like uglyMAXINE J. | Expérience générale
Le client n'a pas laissé de commentaire.Chris B. | Expérience générale
The lights did not work on the trailer upon pickup. I ended up having to purchase tow lights. $52 at Walmart.Jerry R.
I was told to return the gas tank full, and observed that the meter was approximately on full, so filled the tank on the way back. It took 8 gallons which vastly exceeded the amount of gas I used after driving only 15 miles. I was told by the agent that they would work with me on the difference.STACI R.
Good customer serviceNaomi C.
I received good old customer service, the kind you'd expect. The customer service I received is rare in today's world.lee d. | Réservation
The storage unit well served my needs for the period I leased it.Eddie L. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin G. | Expérience générale
Le client n'a pas laissé de commentaire.Kelly F.
I had mold on my chairs, it was musty, very dirty, plus there were Rats who had ripped through my boxes, and trash bags covering my stuff. Also the rate raised 85 in one year, who does that. We had 2 units here, moved both of them! We had 2,10x15, units climate control for $150 a month, that was clean. I will have to go through my item's see what kind of damage I incurred?darlene w. | Expérience générale
Everything but lighting at night was good. More lighting even if timed, is suggested. Thank you for your service.Yolanda H. | Expérience générale
Le client n'a pas laissé de commentaire.James E. | Expérience générale
Le client n'a pas laissé de commentaire.TJC INVESTMENTS T. | Expérience générale
Le client n'a pas laissé de commentaire.Lynn B.
Amanda is very professional and helpful. I respect her great stewardship over the years.. Thank You!Emery C. | Expérience générale
Thank you for the many years of faithful service. i wish all of you a Merry Christmas and a Happy New year.SCOTT D. | Expérience générale
The only reason why I moved was since you went up in price, the same price as everyone else, I moved my trailer closer to homeDavid P. | Expérience générale
My experience was great people at u haul very helpfulScott S.
Amanda is always great, knowledgeable and fair. She makes this location a better place because of her being there and being in charge.Douglas S. | Expérience générale
The lockbox got stuck (Box 4) got stuck and was very hard to open. Other than that everything was good.Jason C.
The rachet on the drivers side was not holding untill I zip tied it. Basic wear and tear. I reported it at drop off and it was taken out of service untill fixed. I did not have a problem as I was checking it enroute. Other wise the pick up location was great.Leslie L.
Le client n'a pas laissé de commentaire.MARK W. | Expérience générale
The manager there was extremely nice and helpful, I don’t agree with the fact that you get charged a pro-rate when you move in but don’t get a refund for the remaining month when you move out.Joshua T. | Expérience générale
I feel like for a lot 100 was to muchScott P. | Expérience générale
Le client n'a pas laissé de commentaire.Alex L.
Le client n'a pas laissé de commentaire.Steve L.
Le client n'a pas laissé de commentaire.Vernie L.
Give bets a fucking discount! We risk our lives for your freedom and you can't show any appreciation?? Penske gives MF 35 %LACEY M.
Gentleman was Pleasant and helpfulrick C.
Wrongly overcharged due to mistakes and misinformation provided by agent. AmandaJEFF K.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Glenn C.
Le client n'a pas laissé de commentaire.Kevin F.
Convenient location but it was closed so I am unable to comment on the cleanliness or the personnel.Michael H.
The equipment was poorly maintained, the passenger side view mirror was loose and would move, so you would not be able to use it to change lanes. Which is a safety hazard. The radio would occasionally come on for a minute or two, and would then cut off again. The gas cap sensor was on and would not go off. If you used the parking brakes, it would take several minutes to actually release.Christopher S.
Le client n'a pas laissé de commentaire.Kenneth C.
The staff was very accommodating. Thank ujohn s. | Expérience générale
Had a huge problem with rats about 8 weeks ago. They destroyed all of my electrical components and there was rat PCs all over the place and dead ratsERIC K. | Expérience générale
Everything was great.Mark M.
wow. Great experience. A Senior citizens discount would be nice!candace W.
Amanda is excellent!!JULIO C. | Expérience générale
Everything was excellent on both endsMark R.
Le client n'a pas laissé de commentaire.Justin P.
Nothing all was perfect!Aisha A.
Wow! Rented a trailer for the day. in and out in less time it takes to go thru Starbucks. Trailer was fine, towed great. Service was amazing!MICHAEL C.
Le client n'a pas laissé de commentaire.Jeffrey Z.
atell everyone were this place is.STEVEN B.
Le client n'a pas laissé de commentaire.KEITH W.
Le client n'a pas laissé de commentaire.Charles T.
A/C NOT WORKING IN THE TRUCK THEY CHARGE ME 16$ extra no sending receipt for thatRicardo G.
Amanda was a blessing in every way. I never had any problems with anything during the 3 years I used the facility. I'll definitely use Mini Max again if the need should arise. Merci.GLENN C. | Expérience générale
Everything was perfect, definitely will recommend you guys !Ivan C.
The staff was helpful. Hte facility had boxes we needed for storage (wardrobe boxes). It was nice to have the ability to rent a truck at the facility when we were ready to move. When we collected our things, there was evidence that a mouse/rat had gotten into our unit. This is the only negative experience we had.Sharleen D. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa D.
Le client n'a pas laissé de commentaire.Sherry A. | Expérience générale
The lady was so friendly helping us !brenda E.
knob to tighten trailer could use lubrication. Great service, easy to work with. Get in and get out. I have used this location numerous times. 5 stars.SCOTT B.
Amanda was Fantastic! Excellent Service!Joe S.
Very pleasant and helpful personnel! Great experience!SUSAN B.
The guy at the rental location kept emphasizing I need to bring the truck back clean, since it was raining and it would be muddy. He should have been more concerned with the fact that the windshield wiper blades should have been replaced six months ago. Also, the truck had a warning message that kept Coming up about the tires. That's not exactly what I was wanting to see.DAVID K.
Le client n'a pas laissé de commentaire.RAYMOND S.
The guy I rented the truck from was top notch!EUEL G.
The location we dropped off was closest to our home so we chose it. The owner or employee seemed unfriendly and unwilling to help. The parking area was incredibly small and full of vehicles. It was all we could do to park a full size Ram 1500 with the cargo trailer attached without hitting anything. The guy then asked us to back it up right to the spot he wanted but that would have been difficult to do again without hitting the vehicle next to us or one of the parked trailers. When we told him no we couldn't he seemed a tad put out that he actually had to do a little work. We dropped off at 9:30 am. Got our emailed receipt saying it was checked in at 4 or 4:30pm. Wouldn't have changed our price but that's not cool since he was NOT even busy and should have entered our return immediately.Clayton R.
Le client n'a pas laissé de commentaire.Walter K.
very helpful, they made the experience easy and hassle free.Scott B.
Amanda has been great throughout my experience. I can not say the same for the gentleman I've dealt with a few times during this same time frame. Personality and effort would go a long way when dealing with people on a daily basis. If it weren't for Amanda I would have spent my $600-$700 elsewhere this week.Brett M.
Le client n'a pas laissé de commentaire.DAVID S.
Great experienceBryan S.
Le client n'a pas laissé de commentaire.Joseph M.
We will be back in the fall!!!DONNA D. | Expérience générale
Move in was great. Staff was helpful and kind. Rodents became a big issue. Ceiling was falling down, major signs of pests, there was mold on my wood. The unit door did not shut well. The inability to access the unit when needed was a big issue. The price increase was unacceptable as well. Move out, the response time was slow and I literally moved out before my next payment date and was still charged because they needed a notice in writing. Would not recommend this facility.LEZLI A. | Expérience générale
Le client n'a pas laissé de commentaire.Jack B.
Le client n'a pas laissé de commentaire.Bryan B.
Amanda was a great help to me very knowledgable and helpfulLinda J. | Expérience générale
The staff was very friendly and let me have another day to finish moving my stuff from the unit, I would recommend your facility. Amanda was great. Thank you, Michael Brownmike B. | Expérience générale
Good customer service Amanda was greatLinda J.
Le client n'a pas laissé de commentaire.Melody L. | Expérience générale
Le client n'a pas laissé de commentaire.ALECE W.
No access into gate, Finally after 40 minutes got someone on at uhaul as the location would not answer the phone. They found a lock box location and combo, no key inside lock either of 2 lock boxes. or gate access to get in side.steve M.
Le client n'a pas laissé de commentaire.Paige C.
Staff was great!!!Jack C.
Used these folks several times....always a pleasure.Brian W. | Expérience générale
Le client n'a pas laissé de commentaire.Douglas D.
I had a covered rv site. Electric worked well. Rain water collected at the rear of the sites and the area outside the covered area is unlevel gravel that is messy after rains. Facility was convenient and suitable for me.Fred B. | Expérience générale
Le client n'a pas laissé de commentaire.Steven J.
Le client n'a pas laissé de commentaire.Chad S.
Le client n'a pas laissé de commentaire.SHANNON F.
Thanks to Amanda Shafer for a very positive customer experience! She was incredibly professional and made the process go smoothly.Amy T.
Le client n'a pas laissé de commentaire.Francis D.
Le client n'a pas laissé de commentaire.Francis D.
Le client n'a pas laissé de commentaire.Sydnee C.
I used the app to pickup the vehicle outside of location hours and it wasnt initially cooperating for me.. took me several tries to get it to recognize my username/password but once it finally did I was quite pleased with its ease of use. Also dropped the vehicle off using it and it worked very wellTony K.
Very helpful, friendly.... Great experience!!!Susan B. | Réservation
Nice people. Great experience.Bruce L. | Réservation
Had no problems and nothing to complain about during the two years we had things in storage at Mini Max Storage.DOUG D. | Expérience générale
Everything is perfect, the storage unit was clean and in good condition! We are moving stuff in to it today Friday Nov. 16. Thank you! T.S. Gilmer.Thomas G. | Réservation
Rented space for many years and never had an issue. Staff was always professional and helpful.NORTH GEORGIA PAIN CLINC N. | Expérience générale
No problemsRICHARD C. | Expérience générale
The staff was very friendly. I wish I was able to reserve the storage unit more than two weeks in advance because I lost out on a 5x10 unit and had to pay extra for a 10x10.Privacy R. | Premières impressions
Changed mind about location of storagw due to change in housing situation.Privacy R. | Premières impressions
Everything was perfect. Thank you!Privacy R. | Premières impressions
I received great customer service and process was quick and easy.Privacy R. | Premières impressions
Unit was dirty, agreement requires when I leave the facility to sweep. Is this not a requirement of me moving my items in to unit?Privacy R. | Premières impressions
Customer service has been very good.Privacy R. | Premières impressions
Since I ended up not needing this unit, only a few hours after getting it, I cannot say much. The gentlemen that handled our check in was nice.Privacy R. | Premières impressions
No commentPrivacy R. | Premières impressions
The unit is fine. But the check in procedure is absolutely horrifying. It took 45 minutes for them to enter my information in the computer, and even then I had to make several corrections.Privacy R. | Premières impressions
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