Customer Reviews for Mini Max Storage
(Concessionnaire U-Haul dans le voisinage)

242 évaluations

455 Victoria Rd   Woodstock, GA 30189

(770) 926-9848

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 5h pm
  • Mer : 9h am à 4h30 pm
  • Jeu : 9h am à 5h pm
  • Ven : 9h am à 4h pm
  • Sam : 9h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(770) 926-9848

455 Victoria Rd
Woodstock, GA 30189

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 5h pm
  • Mer : 9h am à 4h30 pm
  • Jeu : 9h am à 5h pm
  • Ven : 9h am à 4h pm
  • Sam : 9h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Wrongly overcharged due to mistakes and misinformation provided by agent. Amanda

JEFF K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin F. 
Évaluation :
3

Convenient location but it was closed so I am unable to comment on the cleanliness or the personnel.

Michael H. 
Évaluation :
4

The equipment was poorly maintained, the passenger side view mirror was loose and would move, so you would not be able to use it to change lanes. Which is a safety hazard. The radio would occasionally come on for a minute or two, and would then cut off again. The gas cap sensor was on and would not go off. If you used the parking brakes, it would take several minutes to actually release.

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth C. 
Évaluation :
5

The staff was very accommodating. Thank u

john s.  |  Expérience générale 
Évaluation :
5

Had a huge problem with rats about 8 weeks ago. They destroyed all of my electrical components and there was rat PCs all over the place and dead rats

ERIC K.  |  Expérience générale 
Évaluation :
5

Everything was great.

Mark M. 
Évaluation :
5

wow. Great experience. A Senior citizens discount would be nice!

candace W. 
Évaluation :
5

Amanda is excellent!!

JULIO C.  |  Expérience générale 
Évaluation :
5

Everything was excellent on both ends

Mark R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin P. 
Évaluation :
5

Nothing all was perfect!

Aisha A. 
Évaluation :
5

Wow! Rented a trailer for the day. in and out in less time it takes to go thru Starbucks. Trailer was fine, towed great. Service was amazing!

MICHAEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Z. 
Évaluation :
5

atell everyone were this place is.

STEVEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles T. 
Évaluation :
2

A/C NOT WORKING IN THE TRUCK THEY CHARGE ME 16$ extra no sending receipt for that

Ricardo G. 
Évaluation :
5

Amanda was a blessing in every way. I never had any problems with anything during the 3 years I used the facility. I'll definitely use Mini Max again if the need should arise. Merci.

GLENN C.  |  Expérience générale 
Évaluation :
5

Everything was perfect, definitely will recommend you guys !

Ivan C. 
Évaluation :
5

The staff was helpful. Hte facility had boxes we needed for storage (wardrobe boxes). It was nice to have the ability to rent a truck at the facility when we were ready to move. When we collected our things, there was evidence that a mouse/rat had gotten into our unit. This is the only negative experience we had.

Sharleen D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry A.  |  Expérience générale 
Évaluation :
5

The lady was so friendly helping us !

brenda E. 
Évaluation :
5

knob to tighten trailer could use lubrication. Great service, easy to work with. Get in and get out. I have used this location numerous times. 5 stars.

SCOTT B. 
Évaluation :
5

Amanda was Fantastic! Excellent Service!

Joe S. 
Évaluation :
5

Very pleasant and helpful personnel! Great experience!

SUSAN B. 
Évaluation :
3

The guy at the rental location kept emphasizing I need to bring the truck back clean, since it was raining and it would be muddy. He should have been more concerned with the fact that the windshield wiper blades should have been replaced six months ago. Also, the truck had a warning message that kept Coming up about the tires. That's not exactly what I was wanting to see.

DAVID K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND S. 
Évaluation :
5

The guy I rented the truck from was top notch!

EUEL G. 
Évaluation :
2

The location we dropped off was closest to our home so we chose it. The owner or employee seemed unfriendly and unwilling to help. The parking area was incredibly small and full of vehicles. It was all we could do to park a full size Ram 1500 with the cargo trailer attached without hitting anything. The guy then asked us to back it up right to the spot he wanted but that would have been difficult to do again without hitting the vehicle next to us or one of the parked trailers. When we told him no we couldn't he seemed a tad put out that he actually had to do a little work. We dropped off at 9:30 am. Got our emailed receipt saying it was checked in at 4 or 4:30pm. Wouldn't have changed our price but that's not cool since he was NOT even busy and should have entered our return immediately.

Clayton R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter K. 
Évaluation :
5

very helpful, they made the experience easy and hassle free.

Scott B. 
Évaluation :
5

Amanda has been great throughout my experience. I can not say the same for the gentleman I've dealt with a few times during this same time frame. Personality and effort would go a long way when dealing with people on a daily basis. If it weren't for Amanda I would have spent my $600-$700 elsewhere this week.

Brett M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
5

Great experience

Bryan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
5

We will be back in the fall!!!

DONNA D.  |  Expérience générale 
Évaluation :
5

Move in was great. Staff was helpful and kind. Rodents became a big issue. Ceiling was falling down, major signs of pests, there was mold on my wood. The unit door did not shut well. The inability to access the unit when needed was a big issue. The price increase was unacceptable as well. Move out, the response time was slow and I literally moved out before my next payment date and was still charged because they needed a notice in writing. Would not recommend this facility.

LEZLI A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan B. 
Évaluation :
5

Amanda was a great help to me very knowledgable and helpful

Linda J.  |  Expérience générale 
Évaluation :
5

The staff was very friendly and let me have another day to finish moving my stuff from the unit, I would recommend your facility. Amanda was great. Thank you, Michael Brown

mike B.  |  Expérience générale 
Évaluation :
5

Good customer service Amanda was great

Linda J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melody L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALECE W. 
Évaluation :
1

No access into gate, Finally after 40 minutes got someone on at uhaul as the location would not answer the phone. They found a lock box location and combo, no key inside lock either of 2 lock boxes. or gate access to get in side.

steve M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Paige C. 
Évaluation :
5

Staff was great!!!

Jack C. 
Évaluation :
5

Used these folks several times....always a pleasure.

Brian W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas D. 
Évaluation :
5

I had a covered rv site. Electric worked well. Rain water collected at the rear of the sites and the area outside the covered area is unlevel gravel that is messy after rains. Facility was convenient and suitable for me.

Fred B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven J. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Chad S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON F. 
Évaluation :
5

Thanks to Amanda Shafer for a very positive customer experience! She was incredibly professional and made the process go smoothly.

Amy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sydnee C. 
Évaluation :
5

S.O.

Laura S. 
Évaluation :
5

I used the app to pickup the vehicle outside of location hours and it wasnt initially cooperating for me.. took me several tries to get it to recognize my username/password but once it finally did I was quite pleased with its ease of use. Also dropped the vehicle off using it and it worked very well

Tony K. 
Évaluation :
5

Rien

Allen S. 
Évaluation :
4

Not easy to find (again, since I had no record of address other than a tiny phone screen email), but they did process my after hours drop off. I never had contact with location.

FLOYD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alina R. 
Évaluation :
4

clean easy to get in and out of.

Scott B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clay T. 
Évaluation :
5

All was fine. Equipment was good/well maintained for cross-country trip.

Eloise T. 
Évaluation :
5

Don't fix it if it's not broken! Was perfect

Gerrie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brendan C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sheila A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven H. 
Évaluation :
5

Amanda Shaffer went above and beyond the normal customer service experience. What a pleasant surprise and a truly welcomed experience!

david W. 
Évaluation :
5

Easy and quick

toni T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip M. 
Évaluation :
3

The person that did the rental paperwork was rude & uninterested in doing anything. I will probably use u-haul again in the future but definitely not from this location.

Donna T. 
Évaluation :
5

Mini Max Storage was extremely helpful and was able to adjust our pick up/drop off time at the last minute. They were very accommodating to us, and we would 10/10 use them again. Merci

Allyson R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joshua B. 
Évaluation :
5

The people of this location were golden. They went over and beyond to ensure that we were taken care of. I will definitely return!

Vickie J. 
Évaluation :
5

The people were very helpful and nice! I was in and out in just minutes

Greg B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NECHELLE W. 
Évaluation :
5

Always reliable service and equipment.

Daniel C. 
Évaluation :
5

Not a thing! The best moving experience I've had to date… Keep up the good work! I didn't realize it

Wendel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly W. 
Évaluation :
5

I rented an open trailer for moving small equipment. I felt the rental went smooth no issues with the trailer rented. Was in and out of the office in less than 5 minutes. I recommend this location over any of the big centers that take way to long to get in and out of!

Daniel C. 
Évaluation :
1

I was not pleased at all. It took the gentlemen over a half hour to get us in the truck.( we were the only two people there) He told us he had computer issues, which we were understanding, but still took 30 mins of our time, which was frustrating. When we were returning the truck, we were not told that the location was going to be closed and that we were to check out on the website that kept crashing. It took us an hour to check out because the website. We called the representative on the phone and they were no help. I had told them the website was not working and they said they know they are having issues but still could not help us. Every time we had gotten to the end after submitting pics of the truck, put in the mileage it would just end the session. So that took a chunk of our time. Very frustrating. Then we get our bill stating much more than what it should have been. The guy added insurance to the vehicle after I checked no additional insurance. And it was the most expensive insurance. What was supposed to be a quick weekend of picking up and dropping off took way too much of our time and was very expensive. We had gotten the "weekend" price for mileage, but when I had called prior I was not told that and if I had been told, I would have taken my time and money to another company. I am no longer a fan of U haul and would not recommend to anyone.

lily C. 
Évaluation :
1

When i received the truck gas thank was not half full. Yet I got charged even though I left the truck in the same conditions I got it. I even took a picture before leaving the lot.

Escarlyn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin R. 
Évaluation :
5

Nothing! Everything was perfect!

Sadie B. 
Évaluation :
5

Amanda was very helpful. Would use this location again.

Jim P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim J. 
Évaluation :
5

No problems. Things worked as advertised

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scarlet K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

barbara B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pascale B. 
Évaluation :
5

Very helpful, friendly.... Great experience!!!

Susan B.  |  Réservation 
Évaluation :
5

Amanda was very helpful and accommodated me with the right equipment.

Anthony H. 
Évaluation :
5

Friendly, courteous service. Nice experience

John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kinsey H. 
Évaluation :
5

Nice people. Great experience.

Bruce L.  |  Réservation 
Évaluation :
4

Had no problems and nothing to complain about during the two years we had things in storage at Mini Max Storage.

DOUG D.  |  Expérience générale 
Évaluation :
5

Everything is perfect, the storage unit was clean and in good condition! We are moving stuff in to it today Friday Nov. 16. Thank you! T.S. Gilmer.

Thomas G.  |  Réservation 
Évaluation :
5

Rented space for many years and never had an issue. Staff was always professional and helpful.

NORTH GEORGIA PAIN CLINC N.  |  Expérience générale 
Évaluation :
5

No problems

RICHARD C.  |  Expérience générale 
Évaluation :
2

The staff was very friendly. I wish I was able to reserve the storage unit more than two weeks in advance because I lost out on a 5x10 unit and had to pay extra for a 10x10.

Privacy R.  |  Premières impressions 
Évaluation :
3

Changed mind about location of storagw due to change in housing situation.

Privacy R.  |  Premières impressions 
Évaluation :
5

Everything was perfect. Thank you!

Privacy R.  |  Premières impressions 
Évaluation :
5

I received great customer service and process was quick and easy.

Privacy R.  |  Premières impressions 
Évaluation :
2

Unit was dirty, agreement requires when I leave the facility to sweep. Is this not a requirement of me moving my items in to unit?

Privacy R.  |  Premières impressions 
Évaluation :
3

Customer service has been very good.

Privacy R.  |  Premières impressions 
Évaluation :
3

Since I ended up not needing this unit, only a few hours after getting it, I cannot say much. The gentlemen that handled our check in was nice.

Privacy R.  |  Premières impressions 
Évaluation :
3

No comment

Privacy R.  |  Premières impressions 
Évaluation :
3

The unit is fine. But the check in procedure is absolutely horrifying. It took 45 minutes for them to enter my information in the computer, and even then I had to make several corrections.

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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