Le client n'a pas laissé de commentaire.
adrian D.
Customer Reviews for Mini Warehouses of Lexington
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful
HUGHEY M.Very attentive to customer concerns and needs.
ANDREW H.They did not have all of the blankets I ordered. Was supposed to receive a refund, but have not seen it yet.
HOWARD J.Very good
ARIF A.We needed to extend the rental because our help failed to show up. This was not a problem, extending the rental was simple and easy.
JULE E.Very impressed with Uhaul ! Used 3 of their trucks, a utility trailer and a car hauler along with some of their moving services and everything was top notch from start to finish
JOSEPH G.Very impressed with Uhaul so far ! Have had 3 trucks a car trailer and a utility trailer, all were excellent and the Uhaul dealers have ben fantastic so far !
JOE G.It was great...ty
STEVE H.Tail lights were out. Traded it for one that did. Good service!
David H.The lady was very nice and friendly and helpful. It was a pleasure renting from U-Haul
NICK L.Excellent customer service Fast friendly service
ANTHONY I.I returned the rental by the due day/time but was charged an additional day. Upon returning the vehicle, the lady behind the counter stated that she was unable to check me in because her coworker had the iPad. She stated everything was good and no additional charges would be incurred. Can you please correct this? Thanks
JOHNROBERT P.Nothing, I find everything to be great.
DIANE P.In this time of routine bad customer service experiences, this was a great experience. Keep up the good work!
ROOSEVELT P.Overcharged!
PAULETTE W.Tracy was very helpful!
HAIDEE S.Customer service was outstanding
JACK J.could not get of smart phone long enough to complete rental, I feel she really could not care ifd I rented or not. never checked equipment. I hooked it up. Even after correcting her she still put in a incorrect tow vehicle
WILLIAM S.Great customer service! Angie in Columbia was incredibly helpful.
ANNE G.Drop off was a challenge as the website/app did not work at all.
LAURIE S.The truck was not well maintained. The customer rep had a poor attitude, very rude and unprofessional.
DALE F.Always friendly. Have used this location several times.
VALERIE L.Make sure equipment is free of dirt
Eston S.Car was put on dolly, the rep. hadn't checked to see if lights worked before renting it out again. Brake lights not working on car dolly, went to another location closer to home. Called roadside, on hold > 40 min..no one answered. Went to website then over 1 1/2hr later repairman showed up, 1/2 hr later he left. Went to drive off lot & lights fell off dolly onto road. Not reconnected to Frame. Had to wait again for him to come back, this time he connected it so it didn't fall off. People to help me load couldn't wait...had to load truck alone!! I am 62 y/0 woman with disabilities.
Candice R.You're doing fine. Thank you!
Mark W.I rented a trailer in Columbia/Lexington SC to move a couch to Charleston. I have rented so many times from U haul over the years and had noting but great service. I have rented trucks, trailers, storage units , installed hitch's on many of my trucks and yes one way. This time the charge of 285,00 $ for 90 miles and 3 hours was a lot of money. I have never ever shopped around till now and the next time I need a rental I will shop your price and rent from the best price. I know you probably do not care about me and my one one/way rental. However in my company training meeting on Monday morning with my 115 service employees. I was able to share my U Haul experience and the price of 285,00 $. I trained with my staff on the cost if U Haul loose a life long customer in the long run that never shopped price or availability at Penske, Ryder, Enterprise, Hertz, Home Depot, Lowes and so on. Thanks Vince Piazzola
VINCENT P.This was not a good experience. I was assigned a location and when I called the people said they had no trucks. Called customer service and they told me I wasnt even assigned a location, and nobody bothered to reach out and tell me that. The person I spoke to transferred me to a representative from an area far outsidr of where I was moving from or to. Luckily that person was helpful and found me a place to pick up a truckm Ths reps at the place I picked up the truck were accommodating and also dealing with scheduling issues because Uhaul was not communicating with them.
BRENDEN E.Excellent service !
Perry B.Le service a été excellent. Reserved online the same day and pick up/drop off only took a few minutes. Not locations fault... but an actual padlock WITH a key would be a nice addition to equipment.
MATTHEW M.Better inform the customer about the ways of paying because you can apparently do it by set miles or by the amount of miles you end up driving after the rental had been used.
GARRETT W.HIDEOUS; CLOSED ALL THE TIME--RUDE, NOT HELPFUL, TERRIBLE CUSTOMER SERVICE, SNIPPY., YOU SHOULD LOOK FOR ANOTHER- DEALER. THIS 1.
GLORIA O.Very friendly and helpful
WANDA H.The staff member at this location was extremely nice and helpful. Made it so easy to drop off our equipment in a brand new town where we didn't know what was going on. Kudos!
JAMES S.Very friendly and helpful
CHRISTOPHERB B.Very helpful and professional to work with
THOMAS H.They Customer service was great! Unfortunately the truck was still dirty and wasn't swept out. No worries we did it and brought it back clean. Thank you U-haul!
WEENA H.Just love working with Uhaul.
JOHN H.Copy the manager at this location, and put her everywhere. She is the most professional person I have had the opportunity to deal with. I truly have nothing but aberration and love for her character and professionalism!
steven Y.Rental went perfect as advertised!
SCOTT G.What happened. You keep charging my credit card. I will call you tomorrow
LORETTA B.Have a drop-off center thats open, the one that we were told to go to by 7:00 PM was closed and it was 6:00 PM. Again Poor customer service
Fred K.Everything was fine except I was told the gas was full. After entering the vehicle and turning on the engine, I noticed the fuel gauge was slightly below full. I didn't think much of it at the time because ini the past sometimes the gauges do not accurately represent how much is actually in the tank. I drove the vehicle 46 miles. I fueled it up near the completion of my trip. The amount of fuel it took was 10,2 gallon. Now, the fuel indicator registered past full. That means one of two things: Either this vehicle gets 4,5 miles per gallon - not likely, your website says it should receive around 10) or it was never near full to start with. Given the evidence, its obvious that I received a truck that was less than full. I pointed this out to the UHaul rep and shared the fuel receipt and mileage driven. She indicated there is nothing she can do. So, I ended up eating the additional cost for fuel because of your mistake.
STEVEN W.This is my "Go-To" U-Haul place. Fast and friendly !!!
JAMES G.Nothing...they were very helpful
Louisa B.The car haulers at UHaul are fantastic!
scott M.Truck was clean with no cigarette smell.
PATTY H.Vehicle still had windshield covered by ad. Cab floor was dirty with sand all over the floor. No dolly in truck. Desk person seemed to be overworked with too many responsibilities (U-Haul and otherwise)..
Andrew W.Site manager said that drop off was assigned because destination was new area and no drop off assigned.
WYETH B.I have used U-Haul before and will continue to do so they always bend over backwards to help you are friendly and customer service focused by far the best!
margaret P.The ladies were excellent to work with, were friendly, and very knowledgeable.
GERALD S.The customer service was awesome...
LATESSA J.Everybody at this location was very helpful and very nice.
KELLY C.