The representative on site was anything but friendly. Frankly he was a jerk and seemed like he didn't like his job. The truck was clean, but mechanically was not running well.david N.
Customer Reviews for Mini's U-Stuff-It Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Louisville, KY 40229
(S of Snyder Frwy)
Services dans cet établissement :
- LundiDe 9 h am à 6 h pm
- Tue–FriDe 8 h am à 6 h pm
- SamediDe 9 h am à 5 h pm
- DimancheDe 10 h am à 2 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jeanette P.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.william S.
Le client n'a pas laissé de commentaire.aaron R.
If you need an enclosed trailer, make sure you reserve it prior to needing it like I did. The old days of walking in and having lots of equipment to choose from are over.Cecil J.
Stinky truckJoshua W.
Le client n'a pas laissé de commentaire.Lori I.
Excellent service and friendly staff we are repeat customers and will continue using their facility for moving services!gerald V.
No cruise control is unacceptable.stephen R.
Le client n'a pas laissé de commentaire.Brooklyn H.
I have always used this location and I regret ever trying to use a different place.Francisco R.
Le client n'a pas laissé de commentaire.Nicholas S.
I've rented U-Haul trailers 5x in the past year. All have been in great condition. They have LED lights and they all work! Since creating a U-Haul account, renting is easy. Fast pick up, effortless drop off. I thought about buying a trailer but will instead continue to rent when I have the need.Michael M.
Le client n'a pas laissé de commentaire.Corey C.
Excellent customer service. Easy in and out. Rental van was spotless!!Glenn G.
Staff was amazing!Alexandria S.
Le client n'a pas laissé de commentaire.Amber C.
Le client n'a pas laissé de commentaire.CHARLES S.
Le client n'a pas laissé de commentaire.GinaRae S.
Le client n'a pas laissé de commentaire.Gary H.
Incredible service and professionalism! Well ran business that serves its people! Rented from them several times just locally and the process is a breeze! Well done guys!Adamson M.
GREAT PLACE TO GO. HIGHLY RECOMMEND GREAT CUSTOMER SERVICEevan C.
Excellent management and we're very helpful in customer serviceDANA W.
Great friendly staff is hard to beat. One member even helped me off campus when I had a personal vehicle breakdown. Then asked me about how things were when I came in a week later for my rental.Jeff F.
Le client n'a pas laissé de commentaire.Bradley P.
Le client n'a pas laissé de commentaire.Jason E.
shuttle service back to your vehicle (if it is in the shop)Kim M.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.Marshall R.
Le client n'a pas laissé de commentaire.LUIS ALBERTO P.
Truck cab was dirty. Latch to close the rolling door was very difficult to close!Carrie S.
Not your fault. Helpers tires blew out before getting to first pick up. Didn't get to our place till almost 3pm. Took 3 loads jest furniture , we hauled boxes & other stuff ourselves. Then charged us another $80 on top of that.todd L.
I drove 34 miles to the location to pick the items up move them and back to the U-Haul location before arriving at the U-Haul location I stopped and got gas to replenish what I used brought it back before I had needed to. And drove at 6 miles less than I said I was going to. I was charged 12 additional dollars for fuel meaning that my estimated price of 91 was actually 99. Now the extra eight dollars isn't the biggest deal but when you make it a priority to bring the truck back in the condition it was given to you and you bring it back early and you make sure it's clean you expect to probably pay under the $91. I had a feeling that I was going to get screwed and I was gonna get charged extra because that's what a lot of people are doing these days they're taking advantage of customers so when I called to see if I can speak with someone to get my money back I'm told I have to wait until 11 to speak with the manager. That's another point, how does someone have the authority to charge someone's credit card an extra 9 dollars but doesn't have the authority to reverse that charge, I don't like a liar and I don't like doing business with people that take advantage of someone's credit card when they have it on file. I won't be going to this location again. I'm pissedCody M.
Le client n'a pas laissé de commentaire.Ryan M.
Keep vehicles under security because mine had a long scratch on my left front fender on drivers side. Positive it wasn't there when I dropped it off! Thank you, Earline Ostertagearline O.
Alsways pleasant when we go there. This time expensively helped me calcualate the size of the chairs I was picking up and how to stack them and thus helped me know which truck I needed. This location is excellent. Drove across town to use them instead of one closer.kimberly H.
Le client n'a pas laissé de commentaire.William C.
Superb staffAdamson M.
Great. I would recommend this location.curtis H.
Always fast convenient and the staff are always very professionalTODD R.
It is a simple and quick process to rent a truck and return after hours.Kevin L.
Le client n'a pas laissé de commentaire.pattie H.
Le client n'a pas laissé de commentaire.James Tyrone H.
Le client n'a pas laissé de commentaire.Samuel B.
Le client n'a pas laissé de commentaire.Robert K.
Great staff...Great service.LARRY L.
Le client n'a pas laissé de commentaire.Amy R.
Excellent customer service and this is the best truck rental we have experienced.Robert F.
I was notified only one hour in advance that the location of my rental was different than the one I had reserved. I didn't see anywhere on the website that said the location could change. Luckily it was only 7 more minutes away and the man working was very nice.Haley Y.
The visor was broken and fell down in our face. We tried taping it but finally had to take it completely off to drive safely. The truck was also rather dirty. It was a last minute one in the size we needed, but not in the greatest shape.Stephen S.
The truck I rec'd was hard to drive. The steering was loose. Jaf to maintain a tight grip to keep it from drifting.Carrie S.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.cindy B.
I did not like your services.. When I booked the car from the location near my house, I was surprised that I had to pick up the car from a location 15 miles away from me and return it to the same place, which increased the amount of the car's rent with more gasoline consumption..Husham A.
The associate (I didn't get his name) was very kind, respectful, and helpful.Rachel B.
Le client n'a pas laissé de commentaire.Courtney C.
Le client n'a pas laissé de commentaire.Destinee G.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Joel C.
Everything was great!Kathy E.
Le client n'a pas laissé de commentaire.Reanna S.
Le client n'a pas laissé de commentaire.Reginald L.
Le client n'a pas laissé de commentaire.Dakota P.
This is definitely the best place to rent a uhaul or storage unit I've ever been toJames D.
Le client n'a pas laissé de commentaire.james D.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.Curtis F.
Le client n'a pas laissé de commentaire.cheryl T.
I loved driving the UHAUL van so much .. I would be interesting in purchasing one and driving it daily. 😄Kimberly A.
Le client n'a pas laissé de commentaire.Robert C.
We had no issues and the staff is friendly and organized.Carla W.
Person at counter was knowledgeable, helpful, and friendly. Would use this location again.Paul B.
First time I have ever had to hook up the trailer by myself.James B.
Nice clean truck. AC worked great. Kind employees. I would definitely recommend to friends and family.mark A.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.michael L.
I have always had a great experience with Minis in Pioneer Village, the staff is very pleasant and knowledgeable. I go on where else for storage or truck rental!Deborah J.
Help the renter hookup the trailerErik S.
Everthing was awsomeArchie K.
Le client n'a pas laissé de commentaire.Patrick T.
Le client n'a pas laissé de commentaire.Cassandra K.
The gas gauge on the truck I had wasn't accurate and jumped from 1/2 to full after 55$ worth of gas. Uhaul was not able to take anything off for the overfill, the nice guy was at least able to give me ten cents off each mile (under 50 miles) but I probably lost 25$ In gas.Samantha S.
The check in/out process was very smooth. The staff was friendly. Would definitely use again.David B.
Le client n'a pas laissé de commentaire.Amanda M.
They were so helpfullawrence W.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.james P.
Nothing really, outstanding serviceTim G.
Nice customer service clean equipment ever thing went wellGarry D.
The people at the office was nice and friendly.Rebecca K.
Le client n'a pas laissé de commentaire.Michael V.
Le client n'a pas laissé de commentaire.tom B.
Le client n'a pas laissé de commentaire.harlen B.
David and Patrick made the pickup and return process extremely quick and easy. I didn't have a single issue at all.Ryan H.
We have used this location for years and always had great service.JAMES B.
Please don't change a thing. You guys went out of your way to make it possible for my rental. It was greatly appreciated. Thanks much!!michael P.