I had to select the truck wasn't clean for the return to go thru on the app. I did it 4 times and when I got to the last step it would start over at the beginning.
Michael B.- Kentucky KY
- Louisville
- 40229
Moving Truck Rental in Louisville, KY at Mini's U-Stuff-It Self Storage
(Concessionnaire U-Haul dans le voisinage)
(S of Snyder Frwy)
Services dans cet établissement :
Pour nous contacter
4702 Summit DrLouisville, KY 40229
(S of Snyder Frwy)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 9h am à 3h pm
Heures d'ouverture spéciales
- 4/23/2021 - 4/24/2021: 8h00 am - 5h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Louisville, KY 40229
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
This location was very friendly & helpful. I definally would recommend them to all my family & friends. They went above & beyond
Melissa M.- Rating:
- 4.0
Install lift gates on the back on some uhaul trucks to give extra help with people who have troubles carrying items up and down a ramp due to having knee problems or being older. A lift gate will better suit people with knee, or other problems.
MARK A.- Rating:
- 5.0
The problem was I was sent to other locations to pick up truck and there was no truck spent hour and a half and drove everywhere when it should have been one stop. The store listed above was very helpful and friendly. the other issue was the hold time with customer service way to long.
Samuel B.- Rating:
- 5.0
The 26' U-haul we rented had a headlight that didn't work, the lights for the bed didn't function, and very loud/rattling cab. This made for a very painful overnight drive to Kansas with the high beams on most of the way.
John V.- Rating:
- 5.0
Speed control on your vehicles would be greatly appreciated
RANDALL B.- Rating:
- 5.0
Customer service was excellent, and they are more than willing to help you figure out what you need to be successful in moving. (how many days you possibly need based on distance, how much stuff you have to move, etc.). They treated me like a person needing to move, not like a walking talking wallet like some places I've been to. Real down to earth, and knowledgeable. Thank you!
LUIS R.- Rating:
- 5.0
After we reserved at another facility we went to pick up the truck and were told that no trucks were available and at least 40 other reservations were in front of us. We called several places and Mini's was our savior. They went out of their way to get us a truck last minute. Everyone we spoke with or met was wonderful to work with! Very kind and extremely helpful. I will always make Mini's my first call for any of my future moves or storage needs.
ASHLEY P.- Rating:
- 5.0
Great service with great rates...
JEFFREY B.- Rating:
- 5.0
Thank you so much
SARA D.- Rating:
- 5.0
The guys are always so professional and knowledgeable.
GLINDA A.- Rating:
- 2.0
I don't like having to go pick the unit up and attach to my truck.. they said it was my responsibility to go get it and hook it up and bring it to them to make sure its hook up right. really? never had this happen before with your services. not happy at all
GARY D.- Rating:
- 5.0
super friendly, let me pickup the equipment an hour earlier than the time requested when I setup the reservation. Had me in and out.
JEFFERY G.- Rating:
- 5.0
David and Pat are great people
DONALD B.- Rating:
- 5.0
Nothing it was great
FRANCIS H.- Rating:
- 5.0
nothing
raymond L.- Rating:
- 5.0
The small things were done and he went as far as explaining the online process and if I didn't want to do it he'd take care of the rest. He was super kind when I spoke to him and this is not my first time renting from this location. First time was 6 years ago and honestly wouldn't rent another truck from another location... because I've tried and got poor results! Highly highly recommend this location for U-Haul and storage needs!
LAUREN P.- Rating:
- 2.0
26' truck was fairly new an d nice. Good value. After loading truck put car on tow dolly. Before pulling out checked lights and none worked. Called and asked what to do and was told nothing they could do (despite having another dolly on site) was told to just use it. Told them I was going from Kentucky to Alabama and was told I could call Uhaul 800 # but it'd be a couple hours to fix. VERY displeased that I had NO lights all the way to Alabama !!! Also, had to go to a different pick up location approx. 5 miles from where I requested. Was told 3 days prior to rental, plenty of time to get truck/dolly to my requested pick up site.
Thomas R.- Rating:
- 5.0
This location was great BUT the one I was originally supposed to go to left no keys for a truck, I got double charged $70 and I'm still waiting on my money back.
Jessica D.- Rating:
- 4.0
We rented a uhaul truck from a different location, everything was no contact nit had problems picking up the vehicle. Had to speak with someone from inside the building who had to call uhaul for assistance and then the terms that I had already paid for changed. Overall terrible experience, but ended up okay after canceling the first truck and getting the second from a different location.
Gary R.- Rating:
- 5.0
Zero improvement necessary...we drive AND pay the extra mileage to do business with David.
NATHAN T.- Rating:
- 5.0
Keep doing what u r doing at Minis U Haul!!! Perfect service
LOUIS E.- Rating:
- 5.0
I only do business with this location. They always offer great personal service to include their storage facilities. They make the whole rental experience very easy and with the utmost of professionalism. Highly recommend Mini U-Stuff It in Louisville, KY for your moving needs.
CHRISTOPHER G.- Rating:
- 5.0
Staff is friendly. Equipment is clean and well maintained. Hard to ask for more.
CHARLES S.- Rating:
- 5.0
Easy process and great help from Patrick!
kayla V.