Le client n'a pas laissé de commentaire.ROBERT B.
Customer Reviews for Mister Convenience
(U-Haul Neighborhood Dealer)
Pour nous contacter
Peterborough, ON K9J4A4
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au mer : 7h am à 5h pm
- Jeu - ven : 7h am à 4h30 pm
- Sam - dim : 7h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We booked a 15' truck for Norwood and got a call 2 days before that it wasn't available. What is the point of booking a truck online if you don't make it available - we didn't get the proper size or the location. We had to take car loads the day before because we knew we couldn't get everything in the 10' truck but the 20' truck was too big.cameron L.
Le client n'a pas laissé de commentaire.Jake S.
Le client n'a pas laissé de commentaire.Wendy S.
Le client n'a pas laissé de commentaire.Hans V.
Le client n'a pas laissé de commentaire.Andrzej K.
There was garbage in the vehicle when I started and had to dispose of some of it there was a 5 foot sheet of cardboard in the back of the vehicle that I left on the floor and I believe charged extra for it also the gas was very expensive and is very bad for thr environment. I don't know why electric vehicles are not used for uhaul options.Mischa H.
Super friendly and fast service. Will become the go-to spotGREGORYPETER W.
Le client n'a pas laissé de commentaire.Rick L.
Store owner was very easy to deal with and on last minute booking it was great wouldt definitely go back and see them again thank youSimon E.
Le client n'a pas laissé de commentaire.Charlene A.
Charged extra fuel, after we had already filled it back to the original level.GEORGE G.
Le client n'a pas laissé de commentaire.Paul H.
Le client n'a pas laissé de commentaire.Grace B.
Le client n'a pas laissé de commentaire.Benjamin K.
Le client n'a pas laissé de commentaire.Ilir L.
Le client n'a pas laissé de commentaire.Ilir L.
Please put more information on the website regarding international drivers.chiazor K.
When we picked up the trailer we required some assistance getting on the hitch and we were told by the gentleman that he could not help us. When we returned the trailer the gentleman working was quite helpful in assisting us getting the trailer off the hitch. Maryw gregory B.
Le client n'a pas laissé de commentaire.Alyson K.
Le client n'a pas laissé de commentaire.Molly B.
Le client n'a pas laissé de commentaire.Caitlin P.
nothing it was quick simple polite and very helpfulKevin P.
The back of the truck had been left very dirty by the previous person. The attendant at Mister Convenience very kindly came out and swept it out. The truck had been left virtually empty of gas. That's very annoying and frustrating to get into a vehicle and have to get gas. U-haul charges a premium fee if gas is not put back in, this money should be used to always keep gas in these vehicles.Carol S.
Vehicle should have full tank (go out full,come back fuel)your process ensures you get free gas from your customers as they fill with no idea how much to put in, so they put in too much. Good business. ???wright W.
Mister Convenience is fuckin awesomeRobert P.
Super helpfulTom M.
THE PRICE FOR KM IS WAY TO HIGH! I WILL RENT TRAILERS FROM UHAUL, BUT NEVER A TRUCK AGAIN!!DOMINIC L.
I brought it back with the same amount of gas and I still got charged for fueljacob Q.
Le client n'a pas laissé de commentaire.Ankush K.
Very good customer serviceArpit T.
Le client n'a pas laissé de commentaire.roger S.
Le client n'a pas laissé de commentaire.frank T.
Le client n'a pas laissé de commentaire.ormonda M.
Le client n'a pas laissé de commentaire.aleksander S.
Great and very efficient service.. CSR is very polite and helpfull.Vibhu G.
Le client n'a pas laissé de commentaire.Amethyst P.
Make sure that items requested such as furniture pads and furniture trolleys (had requested 2 dolly) are available at the location! Only had 2 blankets â€¦not acceptable!Tamalea S.
Le client n'a pas laissé de commentaire.vikram S.
Le client n'a pas laissé de commentaire.Willian C.
Le client n'a pas laissé de commentaire.Danny M.
Owner did not help me with hooking up the trailer, told me if I didn't know how to do it then I shouldn't be renting it. Forced me to park it back in a very tight space, where I then had to take it off my truck myself and move it by hand (I am a women with back issues), was irritated with the whole process in general. I definitely will not be returning there and to be honestly extremely disappointed in the over all service.NIKOLEELIZABETH L.
Keep doing what you are doing,. Maybe have a program for â€œfrequent renters â€œ.David F.
The cab of the truck was very dirty. There was food and garbage and everything was grimy. This is especially concerning with the risk not Covid 19. It appeared that it had not been properly cleaned for several rentals. The cab also smelled strongly of cigarette smoke. A serious health and safe concern.Julianne R.
The only issue we had was the length of time it took to get the booking completed, that the staff was not trained and had to call the store owner over to correct everything while we waited almost 45 minutes for the booking process to complete. Otherwise friendly and we will continue to use their locationwendy L.
The service at this location was fantastic. Fast, friendly and extremely helpful. I will certainly use this location again.Randy A.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.RICHARD S.
Very friendly staff with quick service. I would definitely recommend this location!tara L.
Le client n'a pas laissé de commentaire.Wendi N.
Absolutely nothingWESLEY S.
Le client n'a pas laissé de commentaire.PERRY M.
Le client n'a pas laissé de commentaire.rejish kumar R.
I did not recieve the appliance dolly that I reserved. On the website when I logged in there was no option to talk with anyone regarding the issue. The app was not working for check in, it took me an hour to pick up the truck. When I returned the truck, instead of paying right away I had to open a dispute for payment because the dolly was not there, I recieved an email stating someone would be in contact with me within 48 hours regarding the dolly not being available at pickup. Despite this, I was charged full price and since then I have had 2 extra charges from the store without explanation.Heather H.
Our truck was filthy. Obviously had not been cleaned. Garbage, dirty mask, nail trimmingsâ€¦absolutely disgusting.Kelly S.
Le client n'a pas laissé de commentaire.Janet B.
Le client n'a pas laissé de commentaire.Jeffrey C.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.DAVIDLARRY R.
Le client n'a pas laissé de commentaire.Gurkeshinder S.
Le client n'a pas laissé de commentaire.MALCOLM B.
I cannot think of anything to improve for the next customers. The staff were congenial, prompt and very efficient, keep up the good work.David L.
Very nice man at the convenience. Would not recommend the U Haul store on Water Street in Peterborough.brian P.
a $94,75 charge appears on my visa my final bill was $63 17 not seeing a credit , please look in to thatlarry S.
Le client n'a pas laissé de commentaire.Jack G.
Le client n'a pas laissé de commentaire.Lisa S.
Le client n'a pas laissé de commentaire.Garnet Y.
Le client n'a pas laissé de commentaire.Warren W.
The owner or agent on duty was very helpful and friendly.Rick D.
I can't think of anything. Good service. Its a very busy location. I could tell the gentleman working there has a good relationship with his customers, that shows great character. I liked my experience thank you. David M.
Le client n'a pas laissé de commentaire.Frank U.
Le client n'a pas laissé de commentaire.ajay K.
Le client n'a pas laissé de commentaire.Jennifer C.
No issues. No problems. Excellent Customer serviceCamiel D.
Great service, Great peopleErin V.
Le client n'a pas laissé de commentaire.PATRICE W.
Le client n'a pas laissé de commentaire.hashmeet S.
Le client n'a pas laissé de commentaire.Harshilkumar P.
Le client n'a pas laissé de commentaire.Mitcel A.
Le client n'a pas laissé de commentaire.avi P.
The vehicle ran fine, but the cleanliness of both the pickup/drop-off location and the vehicle were undesirable. We had to clean the inside of the windows before we would think about driving it any distance. It was disappointing. The attendant who served us was friendly and courteous.Barry M.
The truck felt like it needed a wheel alignments and felt very unsafe to drive I would not recommend this rental to anyone due to safety conncernsGerard F.
Le client n'a pas laissé de commentaire.Donald F.
Can't think of anything, everything greatDavid F.
It was really nice experience to get a uhaul from this location. The service was really good. The guy working there made my first time experience with uhaul really good.Puneet S.
Le client n'a pas laissé de commentaire.Shanna L.
Le client n'a pas laissé de commentaire.David G.
Maybe have a price for less than 4 or 6 hours..only needed the truck for 20 minutes and paid the same as all day...Terry A.
Le client n'a pas laissé de commentaire.FRANCISR T.
Faster and friendly service, less dated equipment.Larry F.
Le client n'a pas laissé de commentaire.simerjeet S.
Good service. Good job.david S.
I am happy for onwerbalpreet M.
The owner of this Mister Convienance/Uhaul Rental Location was fantastic. He was polite, patient, and very helpful. He ensured that I had everything I needed and he did it with a smile. Would definitely recommend!Christopher john T.
Le client n'a pas laissé de commentaire.Darren W.
The mobile app check in was glitchy and frustrating but the attendent at the location was extremely helpful and made things easier. Very good experience overall. Would definitely rent from here again.Mary B.
Awesome customer service.Andrew D.
Le client n'a pas laissé de commentaire.Mehdi H.