Place was nice friendly people but app did not let me take pic of truck before with all its damages and upload
Kalie Shetley
Customer Reviews for Mitchell Rd Fish & Shrimp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I had rented a U-Haul to move to Louisiana and brought the U-Haul back to the original location I picked up from. No one told me I would be double charged for the mileage since I didn't just do a drop off. As most people know moving can be very expensive and that last $100 I had was going to be what got me through the week for groceries but instead it went to U-Haul. I paid $104 when I picked up the truck, got the U-Haul brought back to its original pick up location and I was told I owe another $104. Lack of information like that has completely irritated me or else I would've planned to drop it off where I moved to so I could avoid paying another $104.
lydia crutchfieldFast and friendly like always.
Frank OConnellJust keep doing what you are doing
Thomas JohnsonFriendly, helpful,
ray mooreQuick Fast and Easy
William TravisMake more UHaul offices be like this one!
Julie BurnsThe trailer was exactly what I needed and I will definitely rent it again.
Jerry JordanExcellent customer service. Highly recommended.
Michael McDonaldThe owner showed me how to back up my trailer and just verbal directed me in with ease! He knows what he is doing!!! He was very nice and helpful!
Brittany SundgrenSUPER nice location and staff. The Staff member was delightful and very helpful. Great experience!!
Catherine ModlinHank and Rene are awesome. I now live 3 blocks from their location. I took off to walk home. Hank hollered and said he would take me home. How could you refuse gallantry from a southern gentleman?
Don DewvallExcellent service!!!
George LokeyEXTREMELY helpful and took the time to get me on my way with everything I needed for the job I was doing.
Scott RamseyEverything went great no improvements needed
Al HernandezWe had a terrible experience with U-haul and with the Beaumont, Texas location's management, but then we called the owner of this location in Lumberton and he helped us out right away and got us back on the road! We're so thankful for him and his wife. We have tried to reach out to U-haul in regards to the Beaumont location and the constant run around from transportation and we've yet to hear back from them.
Leah Daiglerunning boards on the trucks to assist in getting into them.
Rita KirbyNice place and great service
james sindleJust a grass outside field, small amount of equipment. The young lady there was quick, polite and knowledgeable.
Bobby WegnerGreat help and great people
Marshall MccartyEverything went great!
brian mcclellandThe man was helpful and kind. Made sure I had the trailer unhitched and everything was a breeze.
John WryI rented the trailer for my daughter, but she used the rental and she turned the trailer in to the drop off location
Frank BorelloGreat service
John AllenAmazing customer service
Jack DerharoutianS.O.
Robert Landor JrVery great experience. Was helped by a very friendly gentleman who made the entire process perfect.
Joshua YawnGreat service
Jon StansburyThis was a last minute rental. The gentleman at the store was very good.
LLOYD PRAEDELMr. Mitchell is a cool dude
Landers WeakleyEasy drop off and friendly staff.
Don PooleGreat people !!! Great services !!! That's when we will return and I need to rent a U-Haul
Robert SimonsonFriendly owners and quick service.
JUSTIN GRAYThis location is way better than a neighborhood center, quicker and more efficient.
chris palloneAlways helpful
JOHN TIPTONWas not explained about dents in truck, truck did not have slide our, of course should of checked before so had to buy some to put furniture in truck which cost $130. Extra. Would not recommend this place at all.
Melissa RichardsonVery Friendly service at this location, will go back if I need a Uhaul in the future.
Larry MilesEven though she didn't show any enthusiasm, she did a great job taking care of all my reservations issues that the Beaumont TX, Lawrence drive UHaul screwed up. I even pointed to the vehicle that was going to be on the transporter and gave him all the accurate vehicle info and come to find out that my truck was to heavy and long to fit. Even though beaumont caused me to miss 3 days of work at my new job, I Believe that Lumberton tx actions to help me with that issue kept me from loosing more then 3 days of work. I was even refunded for the transporter before i made it to my destination. P.S. that ghost pepper smoked slim jim was the best i ever had!
Angelo JasonWe cleaned the truck out and even sprayed it off at the car wash. Not sure Why they charged $30 to clean it. Which overdrafted my account! I was unaware of any charge for dropping it off after hours. I was expecting a charge of less than $5 and was hit with a $58 charge. A courtesy call would have been nice!
KAREN PERINO ROBINSONRenee was the kindest person I have ever experienced renting any equipment. She really went the extra mile to help me out! Maybe she should be the trainer for all the existing and new employees. She was so knowledgeable on what I should've been told at renting time!
MYRA HICKSVery good experience and helpful in returning rental
VICENTE ESPINOZA