the entire process was outstanding!
Pat M.
Customer Reviews for MNH Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The vehicle was clean and maintained...except for the interior of the windshield. Please ensure the inside of the windshield is clean.
James A.Fast friendly and professional
Shawn C.Friendly., efficient so very helpful when our lodging location suddenly changed last minute. Thank you very much for them!!
Annette M.Great service, fast and easy! Exactly the way it should be.
TERRIE E.Not take pictures of customers with your cell phone. Try not to curse up a storm when something isn't going right when customers are present. The office is very rundown. I would consider doing upgrades. Not a very welcoming atmosphere.
Amber H.Great customer service! Been here 3 times and each time they're great to me.
Dakota S.Rien
Monica M.The people were very nice and friendly.
Jennifer B.Efficient check in, equipment was in good shape, easy return. Absolutely the way it should be every time!
Terrie E.The truck share 24/7 is a great thought however the additional contacts are ridiculous. I had to do three because I am military stationed in Colorado with a Florida Id. The thought that people would answer their phones outside of business hours need to be rethought. My pick up was at 7am on a Sunday and I didn't even get through the contacts until after 8am. It took a whole hour to get through the contacts. This aspect of the program should be eliminated. You already have my info and my card on file. I know that these comment more than likely go way side however if someone actually cares they should bring this up to their leadership. Just as I was typing forget it I'll go to go to another company to the agent she said your approved. I will not use this program again unless this is removed. Otherwise great program!
Stefan T.Keep up the good work
WILLIE M.I rented a U-Haul from my local location and I had a wonderful experience I had a question about a charge on my account and they were kind enough to explain what the charge was for and it was a misunderstanding on my behalf they were kind enough to walk me through to show me the details.
CHRISTOPHER P.Very friendly and helpful
Vicky G.Easy pickup and drop-off with the app.
YESHIRA R.I need my receipt ASAP!
Mike M.The gentleman that hooked up the trailer and checked it out with me was AWESOME, and when I've dealt with him on other rentals, he was also awesome, the female, not so much...
Paul B.Same as above. Clean and easy process. Very satisfied
Tim R.This is the only location I will rent a U-Haul from now day!! Great people, clean trucks and over all great experience!
Jay S.I highly recommend MNH Rentals to anyone needing Uhaul equipment. I am a repeat customer at this location and they are always great to work with.
Charles V.Great Service!
Daniel K.Very friendly and got me into my rental quick and turn in was quick
Ryan U.It was such an easy process. The guy was very down to earth. I will be using them again.
Kelly M.S.O.
MICHAEL H.Very professional and prompt service. Everything was ready to go when I arrived. The pick up and drop off process was easy and quick and very thorough. I would recommend this location to anyone.
Gunter A.Rude service, dirty equipment. Send uhaul customers elsewhere.
Caleb M.no comment
BOBBY B.We have used this location many times. They are always very kind and professional.
Catherine C.These guys went above and beyond and made this so stress free!
Aucun
Tina P.We got moved to this location due to the city closing down another site. It was a bummer because we had to drop it with no staff to make sure everything was in order. However, we were thrilled when they called us on Monday to let us know they had it and all was well. Such a pleasant staff person called us. It was great!
Cindy H.Location was easy to find and convenient to my location. Owners were super helpful and made sure I received my receipts both in paper and via email. My only complaint is with U-Haul itself. I was alotted four days to travel to my destination but arrived the next day and dropped of my trailer 24 hours later. U-Haul still charged me for 4 travel days. This is absurd in my opinion as U-Haul should refund the difference for returning early.This is poor business practice in my opinion and makes it difficult to want to rent from U-Haul again in the future.
Eric M.Excellent service à la clientèle.
David H.Exterior needs to be cleaned.
Tamera T.Very Friendly, veterans welcome and employees allowed me to assist! Employees displayed great ground guide skills. Employees provided hook-up and instructions for those who don't have needed skills. Good price for needed equipment and available on-time!
tom B.Helpful and friendly, everything was very smooth.
Danielle B.Double check any and all hitching instructions.
Nicholas B.Did not realize I had ordered the pads. Needless to say I didn't not use them and the owner knows I didn't use them, but stated UHAUL states she has to charge me because she could have rented to someone else. I've used U-HAUL before and was only charged for what I used. She owner is very disrespectful and inconsiderate.
Philliscia W.Staff was very helpful and I had no issues with the equipment!
brian M.Great place, friendly staff, got what I needed, in and out quickly.
Roger F.This location was amazing. Great customer service, clean building, and accomodating.
Armando L.Picking up the U-Haul online was a nightmare, the app kept freezing.finally had to call U-Haul to get my code to unlock the box for my key.
Steve P.The lady was rude and a attitude every time I rented a trailer this was my last time renting any equipment from that location
Nevzet A.Traffic Department messed up the order but Nina and Mike were great, beautiful clean an well maintained equipment
Wanda B.Amazing staff and I love that it's family run!
ELIZABETH N.A great place to rent from. Quick and easy and such friendly people!! Enjoyed my experience! Thanks again for everything!!
Krystle R.Pay this manager/owner top dollars! Excellent service!
John H.Nothing everything was on point
LUIS T.Easy drop off.
Frank M.You guys provide a great service.
ENRIQUE C.The yard was very clean, organized, and easily accessible.
Gerald H.Great employees very nice & helpful.
Kaylie I.