Customer Reviews for MNH Rentals
(Concessionnaire U-Haul dans le voisinage)

438 évaluations

7367 Southmoor Dr   Fountain, CO 80817

(719) 425-2089

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 4h pm
  • Dim : 8h am à 1h pm

Services dans cet établissement :

Pour nous contacter

(719) 425-2089

7367 Southmoor Dr
Fountain, CO 80817

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 4h pm
  • Dim : 8h am à 1h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The staff was extremely helpful. They assisted me in hooking up the equipment and explained the contract fully. Their facility is located on their property so it is monitored round the clock and has storage if needed. Return is extremely easy as their return yard is open around the clock but monitored so I could drop off even during non work hours which came in handy since I was running late. Staff assisted in an unforeseen circumstance due to weather and afforded me time to return the equipment as well as help a family in need. Military ran facility. Appreciate all the help. The only downfall is it is located off the main street and is a small office with little parking but no business is 100 % perfect. I would highly recommend to anyone.

JERRY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY G. 
Évaluation :
5

The owners always give great customer service . Always friendly and I love their dog shadow !

DANIEL K. 
Évaluation :
5

Nothing. The owners were very helpful and courteous throughout the process. I will definitely come back to this establishment.

FERNANDO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAYTON K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron N. 
Évaluation :
5

Opened on time and process was quick and easy.

KENDAL C. 
Évaluation :
1

You guys ripped me off! Telling I had to have the trailer for 5 days when I told you I only needed it for 3. Then you refuse to refund me after you promised you'd refund me.

REBECCA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas A. 
Évaluation :
5

All in all the best. Super flexible and very friendly and professional . Moving across states can be very stressful, but using the u box system not only saved us money but the stress of driving out a truck and trying to find a storage unit. We definitely recommend

JACK T. 
Évaluation :
5

They are friendly and were extremely helpful . We rented from them 3 times this year . I would highly recommend them

Daniel K. 
Évaluation :
5

Personnel amical

VIRGINIA K. 
Évaluation :
3

I am not very happy with uhaul in general they canceled my order and didn't notify me I had movers waiting at my house for over an hour!! The place my reservation was at was ran by some trashy looking people and the manager was very condescending and actually insinuated that I was stupid!! Then they found me a truck as far as possible and I ended up paying double what I would have if they hadn't canceled my reservation!! I'm telling everyone I know not use uhaul!!!

Audrey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTY L T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Over all there is not much I can say for improvement, I had a great experience making my reservation and picking up the equipment and returning the equipment. It was easy as 1 2 3.

SYLVESTER W. 
Évaluation :
5

Always an enjoyable experience renting from this location. Staff is friendly and accommodating. Family run business and they genuinely care about their customers.

BILLY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEOFREY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA J. 
Évaluation :
5

The amount of steps to check in is ridiculous. The 2nd verification needs to be done at a different time then check in. I had to hope someone was up that early to answer the phone and verify. Took 20 minutes. Very annoying!

Jamie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS A. 
Évaluation :
5

I have written at length to corporate regarding their aberrant policies and rude incompetent employees which made my U-haul experience costly and horrendous, but the folks at MNH are pleasant, efficient, honest and a pleasure to deal with. I am sure they would rather not participate in or benefit from corporate's dishonest and exploitative bait-and-switch tactics if they had a choice. If you must deal with this horrendous corporation then MNH would be the place to do it. My experience with them was terrific, but dealing with nearly everyone over the phone at UHaul was horrific!

BENNETT F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth A. 
Évaluation :
5

Staff is pleasant to work with and enjoyable. Could use a little bigger office to benefit their business but overall great business. Shadow makes it a pleasant wait.

JERRY B. 
Évaluation :
5

Great service, great location and great people !

MATHEW M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Corey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hayden C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE H. 
Évaluation :
5

The U-Haul app is utter and complete garbage. It is such a pain to use... it took me an hour to check in because it said I had no network when I know for a fact that my network signal in that area is very strong. I had full bars and 5G and it was telling me no network, I had to restart the process of returning it like 5 times... next time, I think I will go to Budget or another truck rental service just to avoid using the U-Haul App

Ernesto F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW R. 
Évaluation :
5

Great customer service . Extremely helpful

DANIEL K. 
Évaluation :
1

This location over charges and tries to nickel and dime their customers.

DOMINIC S. 
Évaluation :
4

The lock on was completely rusted.

MEGHIN H. 
Évaluation :
5

Change nothing. Veteran owned and family run. Excellent team that will forever have my business.

PAUL J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL K. 
Évaluation :
5

They were very nice and helpful I will recommend to others

ANDREW S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY P. 
Évaluation :
3

The tow dolly was broken, when we notified them they said it would be okay and there was no need to return it for a different one. The fact that it was broken SIGNIFICANTLY prolonged our move as we constantly had to pull over to try and temporarily fix the dolly without damaging the equipment. The side of the vehicle being towed is now severely scratched. My husband and I are beyond upset.

CODY Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucy Paige N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan T. 
Évaluation :
3

Truck tires were completely bald wasn't able to drive up the hill to load the truck also truck had a check engine light on as soon as I got in and ran very rough

DOMINIC S. 
Évaluation :
5

Lizzie was courteous and provided excellent customer service.

NANCY Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALFRED H. 
Évaluation :
1

Untruthful, rude employees

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Chelsie P. 
Évaluation :
3

Customer service can be better

Alicia T. 
Évaluation :
1

Very disappointed that neither of the employees in the very small office had masks on. And the lady asked me to get right up to her so I was much closer than I felt comfortable being. She wanted me to sign a contract and then put my debit card in the machine that is sitting on her desk right beside her. I was just appalled that she was not adhering to ANY covid guidelines. Then I felt as though I had to sterilize the entire cab of the truck because I didn't get the impression it was sanitized. Also the price we were quoted from The the phone was 119 $for the truck for a in town rental, however when we arrived the lady told us she was changing our rental to a cross town town and when we asked why she said we couldn't drop it off there but as she was typing she said we could drop it off there which made no sense.. then when she told us the price I was shocked and asked why it wasnt what I was told and she just said well that's just uhaul.she charged us 135 $for the truck I later found out that I did not agree to.. I still don't understand why she raised the price, if I would have known that she did I would have said no thanks and left. The next day my fiance had rented another uhaul from another location who was amazing and kind and she had a mask on and she said due to covid she would not ask me to come right next to her. She said every was done electronically to protect everyone's safety. I will NEVER use this Uhaul again and I am very upset that she just decided to change the reservation and charge us more and didn't even explain why.

Ashley B. 
Évaluation :
5

Nothing the employees were absolute professionals

EFRAIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CURTIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diego M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL R. 
Évaluation :
2

Change the turn in time to match the time the drop off location will be open

Dylan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON T. 
Évaluation :
5

Veteran/Family ran, love it.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

danielle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron T. 
Évaluation :
5

Nothing. The experience was fast, professional, and quite helpful.

DANIEL H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edgar P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EFRAIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phil C. 
Évaluation :
5

Great customer service, keep up the good work

Octavia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DALE V. 
Évaluation :
3

It would be great if they wore masks. Friendly people, but I have asthma.

ANTHONY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latasha W. 
Évaluation :
5

Great customer service!

CHUNGA W. 
Évaluation :
4

Make key pick-up / drop-off boxes location more visible

Russell D. 
Évaluation :
5

We had a good experience

Justin B. 
Évaluation :
5

Great to work with

Elena S. 
Évaluation :
5

I appreciated the fantastic service. The staff is kind and helpful in choosing a vehicle. They alerted me to changes in vehicle availability due to maintenance. I was offered another vehicle at an excellent rate.

Kevin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
3

For the second time you changed my pick up location at the last minute and this time I had to drive 60 miles out of my way to pick up rental, unacceptable practice.

Michael Z. 
Évaluation :
5

This team truly exceeded my expectations and I will most likely use this location in the future.

TILLMAN W. 
Évaluation :
5

I would recommend this place to everyone. Great staff, friendly, helpful, and excellent customer service! Great selection of uhaul equipment!

JOSIE B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Wayne O. 
Évaluation :
1

My uhaul experience in general was just shitty. Terrible customer service top down. If you as a company fuck up a reservation don't expect the customer to bend over backwards to accommodate YOU. Terrible

Loren S. 
Évaluation :
5

Keep doing what you are doing!

Sarabeth C. 
Évaluation :
2

No one there. I couldn't get on website to do drop off. Tried and tried calling. Only voicemail and no return call. Very poor service, or lack thereof.

Bruce O. 
Évaluation :
5

Professional team. Excellent communication, process, and service.

Luke L. 
Évaluation :
5

They were wonderful to deal with, made the process very easy!

Cristy W. 
Évaluation :
5

Fast friendly service

RONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN T. 
Évaluation :
5

Nothing. That was a beautiful family ran business. The staff is awesome.

NESTOR R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Miguel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ishwor L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRETT K. 
Évaluation :
5

This location had not only clean trucks, but a great customer service. With a last minute change in my closing date, they were very accommodating and helpful when I needed to reschedule. I will be using them again, if the need arises. Merci.

Aidan L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darren P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Luis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOWARD D. 
Évaluation :
5

This place is amazing. No comments for improvement.

Michael B. 
Évaluation :
4

Quick and easy. Done in a few minutes.

Earl L. 
Évaluation :
5

The service was quick and friendly. They looked like a U-haul rental agency unlike another place I went to that had one trailer and truck. I plan on going back and using their services in the future.

BRIAN M. 
Non reviews have been submitted for this location.

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