Customer Reviews for MNH Rentals
(Concessionnaire U-Haul dans le voisinage)

481 évaluations

7367 Southmoor Dr   Fountain, CO 80817

(719) 425-2089

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 4h pm
  • Dim : 8h am à 1h pm

Services dans cet établissement :

Pour nous contacter

(719) 425-2089

7367 Southmoor Dr
Fountain, CO 80817

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 4h pm
  • Dim : 8h am à 1h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

KALSEA T. 
Évaluation :
5

My reservation was changed from the location that was nearest to me. Without my input via text. Creating a difficult situation making arrangements for a pickup. The cost to me increased and became a stressful situation. Aside from the additional cost I have accumulated the representative at this location helped with the pickup processing very quickly and friendly. She was of great help in a smooth pickup.

ANGELA S. 
Évaluation :
5

Excellent

Linda M. 
Évaluation :
5

This Uhaul location is exceptional in regards to customer service, friendliness, and very welcoming!!

ROBERT L. 
Évaluation :
5

Keep up the good attitude and going above and beyond especially help me out with fuse. Really made me a customer forever

Eric Jason G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jordan G. 
Évaluation :
5

Wonderful people and business. Very quick transaction to pick up a box truck and appliance dolly. I messed up returning the truck as I didn't follow procedure correctly. They didn't charge me extra. It was a super smooth transaction and easy to return rental. Je les recommande fortement. 

ROBBIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY A. 
Évaluation :
3

Too far from central Colorado Springs, esp given per mile charges

Ian D. 
Évaluation :
3

These folks were great, but for uhaul as a whole I'm VERY disappointed. We requested a truck last month for my mom to move, all of a sudden when we need it. They don't have one. They said they had one 100 miles away! I called Uhaul and they had one to rent, we scheduled it and 5 min later I get a call back saying that location didn't have one and a truck was available 30 miles away if I wanted it.... Terrible tracking of trucks and poor bait and switch tactics.

BRANDON N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER N. 
Évaluation :
5

Nothing as far as I'm concerned.

MICHAEL P. 
Évaluation :
5

Wonderful and friendly service.

RONALD D. 
Évaluation :
5

Awesome no issues, fast and easy.

BOBBY M. 
Évaluation :
5

Staff is very understanding and kind. Great to work with. I have been using them for approx. 4 months for multiple charity moves and they have ALWAYS assisted in renting me what I wanted or finding it for me if they didnt have it. 24 hour drop off is extremely helpful. Awesome people to work with so I recommend highly. A+ organization.

JERRY B. 
Évaluation :
5

Great service real helpful , in time of need both people lady and man were there to help me in anyway possible. Thank you both for the great service. Benjamin

BENJAMIN M. 
Évaluation :
5

Amazing staff! Super nice & helpful

Steely C. 
Évaluation :
5

Very nice customer service thank you.

GARFIELD A. 
Évaluation :
5

Great Job!

PATRICK B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Catherine O. 
Évaluation :
5

quick reliable and fast thank you

Kristine P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEBORAH L N. 
Évaluation :
5

Mike his Wife and their family doggie are always a pleasure to visit and drop off Uhaul equipment to. They are extremely friendly, courteous, and so welcoming to everyone.

Robert L. 
Évaluation :
1

No customer service. Very rude

ASHLEIGH B. 
Évaluation :
5

Honestly, nothing. It was a convenient pickup, the Uhaul truck was clean and ready, the checkout process easy, and the people who helped at the location were kind and easy to work with. Well done!

Logan L. 
Évaluation :
5

Great Service

WALTER O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HENRY V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeff D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVERETTE J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRUCE N. 
Évaluation :
5

The truck was clean. I inquired on service maintenance and was assured all items had been inspected. There were no issues on the 800 mile trip.

MELODY H. 
Évaluation :
5

Everything was great. Customer service and the overall service was awesome.

CHAYANNEELIAS R. 
Évaluation :
5

Very helpful and friendly staff.

Dena G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL F. 
Évaluation :
5

When my dad and I arrived to pick up the equipment, the office was already open! We were suppose to be there at 8:30 but was early and was very pleased to see the office was ready for us. The employees were incredibly kind and polite. I was so grateful to have kind people in the morning! The gentleman who connected the trailer to the truck was fast and competent. I was very pleased with how professional this location was and made my trip much better!

Grace F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cameron W. 
Évaluation :
5

I had to drop it off at a location that was closed Sunday and Monday, cost me an extra day>

WILLIAM O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kobi C. 
Évaluation :
5

Friendly people made a pleasant rental experience.

Edward S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jordan B. 
Évaluation :
5

The staff was extremely helpful. They assisted me in hooking up the equipment and explained the contract fully. Their facility is located on their property so it is monitored round the clock and has storage if needed. Return is extremely easy as their return yard is open around the clock but monitored so I could drop off even during non work hours which came in handy since I was running late. Staff assisted in an unforeseen circumstance due to weather and afforded me time to return the equipment as well as help a family in need. Military ran facility. Appreciate all the help. The only downfall is it is located off the main street and is a small office with little parking but no business is 100 % perfect. I would highly recommend to anyone.

JERRY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY G. 
Évaluation :
5

The owners always give great customer service . Always friendly and I love their dog shadow !

DANIEL K. 
Évaluation :
5

Nothing. The owners were very helpful and courteous throughout the process. I will definitely come back to this establishment.

FERNANDO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAYTON K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron N. 
Évaluation :
5

Opened on time and process was quick and easy.

KENDAL C. 
Évaluation :
1

You guys ripped me off! Telling I had to have the trailer for 5 days when I told you I only needed it for 3. Then you refuse to refund me after you promised you'd refund me.

REBECCA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas A. 
Évaluation :
5

All in all the best. Super flexible and very friendly and professional . Moving across states can be very stressful, but using the u box system not only saved us money but the stress of driving out a truck and trying to find a storage unit. We definitely recommend

JACK T. 
Évaluation :
5

They are friendly and were extremely helpful . We rented from them 3 times this year . I would highly recommend them

Daniel K. 
Évaluation :
5

Personnel amical

VIRGINIA K. 
Évaluation :
3

I am not very happy with uhaul in general they canceled my order and didn't notify me I had movers waiting at my house for over an hour!! The place my reservation was at was ran by some trashy looking people and the manager was very condescending and actually insinuated that I was stupid!! Then they found me a truck as far as possible and I ended up paying double what I would have if they hadn't canceled my reservation!! I'm telling everyone I know not use uhaul!!!

Audrey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTY L T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Over all there is not much I can say for improvement, I had a great experience making my reservation and picking up the equipment and returning the equipment. It was easy as 1 2 3.

SYLVESTER W. 
Évaluation :
5

Always an enjoyable experience renting from this location. Staff is friendly and accommodating. Family run business and they genuinely care about their customers.

BILLY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEOFREY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA J. 
Évaluation :
5

The amount of steps to check in is ridiculous. The 2nd verification needs to be done at a different time then check in. I had to hope someone was up that early to answer the phone and verify. Took 20 minutes. Very annoying!

Jamie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS A. 
Évaluation :
5

I have written at length to corporate regarding their aberrant policies and rude incompetent employees which made my U-haul experience costly and horrendous, but the folks at MNH are pleasant, efficient, honest and a pleasure to deal with. I am sure they would rather not participate in or benefit from corporate's dishonest and exploitative bait-and-switch tactics if they had a choice. If you must deal with this horrendous corporation then MNH would be the place to do it. My experience with them was terrific, but dealing with nearly everyone over the phone at UHaul was horrific!

BENNETT F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth A. 
Évaluation :
5

Staff is pleasant to work with and enjoyable. Could use a little bigger office to benefit their business but overall great business. Shadow makes it a pleasant wait.

JERRY B. 
Évaluation :
5

Great service, great location and great people !

MATHEW M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Corey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hayden C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE H. 
Évaluation :
5

The U-Haul app is utter and complete garbage. It is such a pain to use... it took me an hour to check in because it said I had no network when I know for a fact that my network signal in that area is very strong. I had full bars and 5G and it was telling me no network, I had to restart the process of returning it like 5 times... next time, I think I will go to Budget or another truck rental service just to avoid using the U-Haul App

Ernesto F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW R. 
Évaluation :
5

Great customer service . Extremely helpful

DANIEL K. 
Évaluation :
1

This location over charges and tries to nickel and dime their customers.

DOMINIC S. 
Évaluation :
4

The lock on was completely rusted.

MEGHIN H. 
Évaluation :
5

Change nothing. Veteran owned and family run. Excellent team that will forever have my business.

PAUL J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL K. 
Évaluation :
5

They were very nice and helpful I will recommend to others

ANDREW S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY P. 
Évaluation :
3

The tow dolly was broken, when we notified them they said it would be okay and there was no need to return it for a different one. The fact that it was broken SIGNIFICANTLY prolonged our move as we constantly had to pull over to try and temporarily fix the dolly without damaging the equipment. The side of the vehicle being towed is now severely scratched. My husband and I are beyond upset.

CODY Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucy Paige N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan T. 
Évaluation :
3

Truck tires were completely bald wasn't able to drive up the hill to load the truck also truck had a check engine light on as soon as I got in and ran very rough

DOMINIC S. 
Évaluation :
5

Lizzie was courteous and provided excellent customer service.

NANCY Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALFRED H. 
Évaluation :
1

Untruthful, rude employees

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Chelsie P. 
Évaluation :
3

Customer service can be better

Alicia T. 
Évaluation :
1

Very disappointed that neither of the employees in the very small office had masks on. And the lady asked me to get right up to her so I was much closer than I felt comfortable being. She wanted me to sign a contract and then put my debit card in the machine that is sitting on her desk right beside her. I was just appalled that she was not adhering to ANY covid guidelines. Then I felt as though I had to sterilize the entire cab of the truck because I didn't get the impression it was sanitized. Also the price we were quoted from The the phone was 119 $for the truck for a in town rental, however when we arrived the lady told us she was changing our rental to a cross town town and when we asked why she said we couldn't drop it off there but as she was typing she said we could drop it off there which made no sense.. then when she told us the price I was shocked and asked why it wasnt what I was told and she just said well that's just uhaul.she charged us 135 $for the truck I later found out that I did not agree to.. I still don't understand why she raised the price, if I would have known that she did I would have said no thanks and left. The next day my fiance had rented another uhaul from another location who was amazing and kind and she had a mask on and she said due to covid she would not ask me to come right next to her. She said every was done electronically to protect everyone's safety. I will NEVER use this Uhaul again and I am very upset that she just decided to change the reservation and charge us more and didn't even explain why.

Ashley B. 
Évaluation :
5

Nothing the employees were absolute professionals

EFRAIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CURTIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diego M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL R. 
Évaluation :
2

Change the turn in time to match the time the drop off location will be open

Dylan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON T. 
Évaluation :
5

Veteran/Family ran, love it.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

danielle D. 
Non reviews have been submitted for this location.

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