Évaluations des clients Modesto Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Modesto Mini Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Cyndi B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Hamza A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dave H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher M. le

Évaluation :

Super nice staff!

Matthew H. le

Évaluation :

Le client n'a pas laissé de commentaire.

alexander S. le

Évaluation :

No issues. Staff was great and went above and beyond

jack B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kris M. le

Évaluation :

Trailer was clean but the maintenance was not kept up the tires were out off balance or bruised and one was showing the wear bars which i didn't notice until after I had loaded my vehicle on it. When empty it wasn't noticable. I was barely able to make 45mph without having a serious vibrations on the right side tires of this trailer. I've rented many car haulers from Uhaul and never had a issue until now.

KARINNA L. le

Évaluation :

Customer service was amazing!

Natalie V. le

Évaluation :

I confirmed with an online chat the location and time to pick up the uhauI. I got there and they said i wasn't in their system. I was scheduled to pick up a van at 12 for 8 hours with a printed out confirmation page confirming an 8 hour rental. and had to return due to something on their end. I had to return after work, When i went back they charged for two days instead of one and still didn't have the appt in their system.

LENORA B. le

Évaluation :

We were very satisfied with the facility & service .

Adriana V. le

Évaluation :

Representative was very helpful and friendly

Doreen C. le

Évaluation :

First time at this location.had a 11:00am appt.Called and inform rep.I was running a few minutes late. Arrived by 11:15 ish.. rep.asked how long did i plan on keeping the truck. i asked don't we get 24 hours.She said yes,but ,you need to have it back by 11,bcause,we have sat.resv.for 1130. .brought truck back by 1125,and went in to pay and noticed 1130 resv.had not arrived. And she stated,if they had been here waiting,you would have had to pay for an extra day! I was floored.i said any other uhaiul,i've used .you get grace period of at least and hour or more. Another young rep chimed in,you should probably have went there. I did not respond,because i'm under enough stress,and it could have got real nasty and ugly from me..I just assumed that all uhauls have a return grace period. I was not rude with the staff,i just wanted to know the policy.

Omar M. le

Évaluation :

A fantastic location, the staff was very polite and helpful, the van I rented was oerfyfor my in city needs, I would truly recommend this location, thank you Joleen for your awesome help...

MEGAN P. le

Évaluation :

The new manager is amazing and so helpful! She made my move out so simple and fast. Definitely the place to go if you need storage.

Roger M. le

Évaluation :

Joleen the Ofc Mngr was superb! I could not have asked for a better service experience. Joleen was very genuine and treated me like a good friend and not a customer. Thank you again Joleen!

Nora Isabel H. le

Évaluation :

They rented me a truck that had a damage on top which I didn’t see and do that had to pay for it We didn’t do a walk around I trusted them And stole my debit card info to do fraud Not a good place to rent And now that I explained o them my problem they backed out and never did anything to solve the issue and they were being so rude

Jonathan G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julie C. le

Évaluation :

I appreciated the kind, quick and efficient service I received, would definitely recommend this location to friends.

brian B. le

Évaluation :

Jolene was excellent, she made me feel very welcome and she attended to every need.

Vasile N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Terry B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Phaly A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Andrei G. le

Évaluation :

Good service

Orlando A. le

Évaluation :

Le client n'a pas laissé de commentaire.

terry B. le

Évaluation :

Le client n'a pas laissé de commentaire.

dani O. le

Évaluation :

The girl that was helping us Christina was the rudest person I have ever met.when we got the van she had her daughter there in the office and didn’t even check the car. I did not agree with the gas and she continued to argue with me to the point I told her. I’m not trying to argue with you please hand me my receipt so I can leave. Will never go there again. McHenry is so much nicer.

Tamara C. le

Évaluation :

get your trucks up to usable code. the alignment in the truck we used was "off". also, my original truck was not available. was told to call uhaul international, instead...

aracely Q. le

Évaluation :

Have good costumer service because that lady working there is rude and plus she charged me in my card the wrong amount and then I needed to called customer service.

DEANNE M. le

Évaluation :

Christina was very helpful.

Kathleen F. le

Évaluation :

It was the dirtiest U-Haul we have ever been in. Had sunflower seeds and dog hair in it. Definitely wasn't clean. The front desk clerk lost the keys so it took 30 minutes to look for them. It wasn't until we thought to look in the truck that my husband found them and told her. This location NEEDS more people to work at the desk to provide efficient customer service. Some people waited about an hour to be served. There was no seating inside for customers who were elderly and need to sit. In general I think this place shouldn't service U-Haul rentals unless they are equipped to provide quality and efficient services.

todd A. le

Évaluation :

Le client n'a pas laissé de commentaire.

CRISTELL H. le

Évaluation :

CRISTINA WAS wonderful ,and very helpful.

Chad R. le

Évaluation :

Front desk Gal was great to work with return.

Mattao R. le

Évaluation :

Le client n'a pas laissé de commentaire.