Customer Reviews for More Convenience Store
(Concessionnaire U-Haul dans le voisinage)

516 évaluations

#8 539 Queensland Dr SE   Calgary, AB T2J4G4

(403) 252-2501

Heures d'ouverture de l'établissement

  • Lun - Jeu : 8h am à 8h pm
  • Ven : 8h am à 9h pm
  • Sam : 9h am à 9h pm
  • Dim : 9h am à 7h pm
Heures d'ouverture spéciales
  • 5/21/2022: 8h30 am à 7h00 pm
  • 5/22/2022 - 5/23/2022: Fermé
  • 5/24/2022 - 5/28/2022: 8h30 am à 7h00 pm
  • 5/29/2022: Fermé
  • 5/30/2022 - 6/4/2022: 8h30 am à 7h00 pm

Show All Hours

Services dans cet établissement :

Pour nous contacter

(403) 252-2501

#8 539 Queensland Dr SE
Calgary, AB T2J4G4

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 8h am à 8h pm
  • Ven : 8h am à 9h pm
  • Sam : 9h am à 9h pm
  • Dim : 9h am à 7h pm
Heures d'ouverture spéciales
  • 5/21/2022: 8h30 am à 7h00 pm
  • 5/22/2022 - 5/23/2022: Fermé
  • 5/24/2022 - 5/28/2022: 8h30 am à 7h00 pm
  • 5/29/2022: Fermé
  • 5/30/2022 - 6/4/2022: 8h30 am à 7h00 pm

Show All Hours

  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Easy in, easy out that is what it should be all about.

steven B. 
Évaluation :
5

Dealer was fantastic, friendly and so helpful. Highly recommend the Queensland Calgary location

Richard P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonhzyl A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ricky A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Favier P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
5

Excellent service

Brad L. 
Évaluation :
5

It would have been nice if the interior of the truck was clean.

jenne T. 
Évaluation :
4

1. Have a scraper or snow Brush to clean the van. 2. Agreement is base on fees per mile !! S/B Km. 3. Had to pick up a bigger truck because it was not available to the initial closer location costing more km fees ($20) 4. The solution; the different in km between 1st location and second location s/B credited 5. THE OWNERS WERE GREAT TO EXPLAIN THE invoicing system. 🙏🙏🙏🙏

Andre C. 
Évaluation :
5

My truck was almost empty so i think the gas should be at least half tank so that customers won't get panic after picking up the truck thanks.

NurudeenKofi Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew G. 
Évaluation :
5

great service! rep at the store helped me get logged in and was very helpful!

Paul D. 
Évaluation :
1

I am very upset. They charged me 171,1dls on my receipt. Tomorrow I'll go to that store to check what is happening

juan G. 
Évaluation :
3

The attendant need to change her attitude or be changed, She was rude, impatient and very insulting in her interaction with me. The equipment was in good condition but gas tank was completely empty.

olaDele A. 
Évaluation :
4

good location. easy access. attentive and caring staff

Richard H. 
Évaluation :
1

The van tire were completely worn out.

Deepak K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley M. 
Évaluation :
5

Fast friendly service. Thanks

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pam O. 
Évaluation :
3

Make the rental cheaper.

Catherine M. 
Évaluation :
3

Very quick and easy to follow service

Keith G. 
Évaluation :
5

Very pleasant associate who was helpful while I tried to park the trailer. We got it parked! Quick check out!

Judith C. 
Évaluation :
3

The internet was not working well and it took over twenty minutes for the sign in to be completed.

Aimee S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter D. 
Évaluation :
5

The experience was quick and easy.

heidrun V. 
Évaluation :
1

I always rent Uhauls when moving however this is the absolute worst place I've ever been. The Asian lady who runs this place, yelled at my husband and I. She gave us the worst attitude. And skipped us in line. I had to say something… Defiantly the rudest customer service we've ever experienced and we will never be coming back. She should not rent out U-Hauls….. Absolute worst experience..

Liam M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

okiemute O. 
Évaluation :
2

The box of the truck was extremely dirty. The battery light was flickering off and on.

Lawrence B. 
Évaluation :
1

It was our first time renting a u-haul so we weren't sure how it works. The fuel was a quarter full and asked the lady if it was suppose to be full tank. She answered in a high-pitched voice. She was so rude and started yelling at us after a few minutes of explaining non-sense answers that we didn't even ask.

Christian B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Perry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sungmin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sergei P. 
Évaluation :
5

Don't allow users to book a pickup time when the location is actually closed and the location doesn't have the ability to allow 24 hour pickup. The store owner, processed my rental before he actually opened. The location was great... it's your app that need serious work... and I was on the 800# for over 20 minutes, when the location owner stepped up and did their job

James B. 
Évaluation :
4

It was fast close to home and easy, the truck was dirty, but ok.

nicolas A. 
Évaluation :
3

The rear right turning signal light was not working on the vehicle. Makes driving dangerous if you turning t and the vehicle behind you does not know.

Aqil J. 
Évaluation :
5

Very good experience

Yong L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon W. 
Évaluation :
3

The truck had not been cleaned from prior use. Was very dusty and smelly.

Nick L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abhilash A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lora W. 
Évaluation :
5

The customer service guy was amazing

Christian V. 
Évaluation :
4

The only thing is I had reserved the moving pads as we were moving items with glass. They did not have pads at this location. It would have been nice to know ahead of time so we could have been prepared. The gentleman at the location was very pleasant and easy to deal with. The van was in excellent condition.

Wendy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abhimanyu C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed P. 
Évaluation :
3

I needed a quick turnaround for the van rental the 1-800 service was professional and made the arrangements. The rental location expedited the rental efficiently I would highly recommend

Jeff L. 
Évaluation :
1

The store is very dirty and messy

Aysha A. 
Évaluation :
4

I rented the u haul van today at 3:30pm and done at 5:39pm. The staff asked me if i will use the same card and i said yes and he did the transaction in his computer and printed the receipt and it was $53,69 . I tried to call the store today but it was closed because i just noticed when i got home that on my debit card transactions that u haul charged me $110,2 instead of $53,69 only I am so disappointed because if i didn't check it i will never know that he charged me double I will call again tomorrow

Gean D. 
Évaluation :
5

Online reservation was easily completed with easy process for pickup; Van was very clean; dropoff was hindered with computer online access unavailable resulting in customer service representative completing vehicle return on mobile phone.

Gordon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

. N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Danielle H. 
Évaluation :
4

Great help from store manager both picking up and dropping off trailer.

Leon D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terence B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Wade L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paul D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Melanie M. 
Évaluation :
3

When I called in for a quote to rent a van for a few hours, I was quoted $20 plus 0,59 per km for mileage. When I picked it up I was charged $172,15 as a deposit (fine but would have been nice to be told as what if I didn't have that much available on my credit card) and then the contract said 0,89 per km, plus I was told I had to also top up the gas to return it at the same level it was when I rented it (also fine but should have been mentioned in the initial quote), so my total came to $46,02 plus the $10 I put in for gas so it was more than I had planned on, and today is Monday and my credit card is still showing a charge for $172,15 which was only supposed to be the hold/deposit charge, not the $46,02 that I should actually be charged so hoping over the next few days the charges are corrected.

tracy R. 
Évaluation :
2

The truck was disgusting, had spilled coffee on the ground, dirty tissues in the doors, smelled terrible, dust everywhere, steering wheel felt sticky and gross. Just disgusting, I felt like I had to take a shower after I dropped it off and wash all of my clothes in hot water. I will definitely not go back to that location EVER again. The person helping us was nice, but the truck was just filthy.

Rose S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Clinton L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ofer B. 
Évaluation :
5

Overall all good

NYASCHA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl S. 
Évaluation :
3

Liked that it was closer to the south end of Calgary, so we didn't have to go too far for pick up & drop off.

thomas D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephen B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline M. 
Évaluation :
5

Need a truck very last minute, the online process and check in was fast and efficient. The truck was ready and newer vehicle which was nice too. Staff was helpful and. Friendly. Would choose this small location again compared to the larger locations. Merci.

Cassandra G. 
Évaluation :
5

Make sure the inside of the van is clean before they rent it out to the next customers.

Rogelio J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andres B. 
Évaluation :
5

merci

ESTEFANIA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason R. 
Évaluation :
5

Rental is smooth, gentleman is professional and answered all my questions.

Kiomah B. 
Évaluation :
5

I have used this dealer couple times and staff were friendly and knowledgeable.

Ebikabowel L. 
Évaluation :
5

I am happy with my experience at this dealer, will use it again. Thanks

cheryl D. 
Évaluation :
5

This dealer has a convenient location. Friendly service and quick checkout comparing other dealers.

Parabhu R. 
Évaluation :
1

This location was cluttered and messy, the store floors etc were dirty. We had to go through the back door to get to the vehicle - a hallway crammed with cooking items and boxes. The vehicle was parked in the alley - dark with poor lighting. Couldn't see the vehicle well enough to inspect it. Had to use my cell phone light. An employee was doing personal grooming while we checked in, didn't even look up to greet us.

Annette P. 
Évaluation :
1

Not safe for customer, if u-haul vehicles are parked in on ice and covered full of snow.

sagar A. 
Évaluation :
1

This location is disgusting, rotting orange peels, professional papers strewen around the desk, kids coats and backpacks across chairs behind the counter, i saw a slushi machine in the corner that was buried in cloths, boxes and other home things, i dont know weather i walked into a house or a buisness. Between the abundance of things for sale, little to no advertisement of sale goods, appalling cleanliness, personal items everywhere, and private documents towering around the counter i dont know how the buisness is still functioning It leaves all leaves me with a shocking feeling that this is the type of place that is allowed to rent out u-haul trucks, if there was a minimum level of service bar this location is using a jack hammer to push it downward

Eric M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRIY K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edwin H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Linda V. 
Évaluation :
3

We originally rented a trailer for a 4 day rental for pick up in Kensington were rerouted last minute to meridian road where we picked up a trailer that was in very poor condition the wiring did not work there's spray paint on it and in the trailer was in just general poor condition we were then we wrote it over the Queensland location and then were informed that we were a day late for a four day rental so the information was not correctly relayed from location to location

Dan E. 
Évaluation :
4

Quick and easy process at this location. No complaints whatsoever.

Brian G. 
Évaluation :
2

This may or may not be the specific locations fault. But it was extremely inconvenient that I had to pick up the trailer one day ahead of time. And I was only notified of that change, the day before the booking. We had nowhere to store the trailer, there was a concern of theft especially as the trailer had no lock and no option to buy lock. The workers at this location themselves were helpful, so these comments are not directed towards them, but to uhaul company's organization as a whole. That their policy is that it's ok for them to be extremely inconvenient to their customers and still charge them top dollar.

eileen T. 
Évaluation :
3

It's a family run convenience store! The shop is filled with evidence of a business run by a 'small family.' I'm sure the U-Haul part of the business helps them a lot. They are a great couple to work with. I'll rent from them again!

Ron D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cameron G. 
Évaluation :
5

This is a small store doing uhaul rentals as an addon to their business. They did their best and the trailer worked properly. They were helpful when the lights didn't work as I had a fuse blown to the trailer lighting. Service was fast and friendly, and patient when we had light troubles too.

James S. 
Évaluation :
3

We were told we could not deliver the trailer we had rented at the location we had made arrangements to drop it off at when we reserved it because of city of Calgary bi-laws. Why was this not mentioned when we made the reservation. We delivered it to our preferred location anyway and saw that there was another trailer exactly the same at the location. The whole process was stressful and the U-Haul staff were extremely unhelpful. They just kept repeating the same things, information it seems they were unable to give us a month before when we made our reservation. Bad experience from start to finish.

tom H. 
Évaluation :
5

Very good man to help you with all your problems

Qiang L. 
Évaluation :
3

The vehicle was dirty inside and out. We cleaned the vehicle no issues. At the pickup location the lady English as a second language tried her best but hard to understand but did her best. It took a while but we were fine. No big problem for me.

Frank N. 
Évaluation :
2

The location was not open at the time of the booking @8:00am. I called and contacted U-haul, and was told that someone would be there by 9:00am. Nobody showed up until 9:20am. This resulted in a 1,5 hour delay for me to move the items I needed to. I was not impressed.

Keith R. 
Non les évaluations ont été soumises pour cet établissement.

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