The process was quick, fast, and easy, and the customer service was excellent.
TOFORREST R
Customer Reviews for Moreland Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service
John FI would highly recommend to everyone. Never an issue. No bugs mice or rats. Super clean and bathroom provided. Very secure
Vicky B | Expérience généraleWonderful people at this location. Always have trailers available.
JULIE SKim and her staff were awesome
Robert ALance was the U-Haul person who checked us in. He was both professional and courteous. He was very knowledgeable about what to check on the vehicle and completed his inspection and report quickly.
Lyman Severyone was a pleasure to deal with ! great experience!
Ken PThe guys working on Saturday were excellent. Very efficient, professional, and courteous. Made sure I was comfortable with the attaching of the trailer to my truck and we had no issues on the road.
JAMES MI messed up my online reservation and never actually made it, but the lady I spoke with on the phone was so kind and helpful. Everything was handled promptly and was easy.
JOHN FQuick and easy
William MFacility is improving.
Marlin R | Expérience généraleGreat place for RV parking & storage needs
sheila r | Expérience généralepayment tips before actually paying with cash or a card
Jamiya TGrateful to be able to rent a UHAUL for my move across town this week. Courteous staff, great truck, fair price! Thanks, UHAUL!
Robert DThe lady at the front desk was so kind, sweet and so very professional. She also listened as we discussed approximately what our mileage would be and she guided us in our decision and was only off 2 miles. That was pretty impressive!
JAKE PVan was clean and in great shape with a full tank of gas. The customer service was amazing. pick-up and drop off were quick and worry free.
ARDRA MVery good help when I had trouble at the end of the rental, Kim is excellent! I did however call as soon as I left the store because the truck didn't have 3/8 of a tank of fuel as claimed, it was only a 1/4 tank. I called and told them and they said they would update that on the rental agreement and I just needed to return it with a 1/4 tank which I did. I have a pic with the return store door and address but n the photo to prove it was at the location. All the same the final receipt has a note that it was not returned at 3/8 of a tank and I was billed for the fuel. I'm happy they waived the rental fee given all the hassle of returning the truck and closing it out but the fuel thing is not accurate to what happened.
HANS HTrucks air was not working. Other than that great.
Consella HWhere do I start with this place whoever the man was I spoke with the day I moved in was rude. Phones are always busy the people in the office look sad to be there. The rent prices are so overpriced that half the place is empty and when I asked to negotiate the guy was rude and said that's my price. So I will be taking my money elsewhere. I would have been fine paying the same amount if he was nicer to a paying customer! Business 101 says lower your prices until you exceed capacity then raise them until you hit reasonable vacancy. Supply and demand 101. Do not recommend this place purely on attitude and price !
Cameron J | Expérience généraleMs Moreland and the lot attendants were great. We had to rent a trailer twice within a 4 day period and they came through both times. 5 stars to everyone!!!
Lawrence RI use this location every time
Chavonne GWe live out of state and needed a place for our son to store his college things over the summer. Emily was very helpful and made the process super easy. We would definitely recommend Moreland Storage.
Christy F | Expérience généraleNo AC. OTHER THEN THAT EVERYTHING WAS VERY SATISFACTORY.
EDWARD WThis is the second time I have dropped something off to them. Very friendly and helpful. Complete opposite of my pickup location.
THOMAS UThey were perfect fast res and easy transition
DONITA HI have rented U-Haul’s from Moorland storage multiple times, they are WONDERFUL people to deal with.
bridget aTeam at Moreland Storage is very couteous, fast & effective. They are pleasant to deal with. This is my 5th time renting there and it's always been smooth. I would highly recommend this UHaul location!
Arthur FQuick and efficient drop off. Friendly and helpful staff
STEPHEN PGreat!!!
Matthew N | Expérience généraleI didn’t make contact with anyone at this location, because I went just before it was opened
JEREMIAH MGreat owner! Super simple and super easy drop off.
KELLY TVery nice people and great service. No complains from me.
Paul HIt took over 24 hours to get a final receipt. Which is unsettling when they have your bank information in the system. Again U-Haul needs to do a better job ensuring policy and procedures are followed.
Matthew ESuper friendly and helpful staff. Can you give this guy a service reward? I mean amazing!!!
Patricia BCustomer Service was amazing the only issue was that the vehicle did not have A/C. Extremely hot outside so it made the drive in between locations a little difficult!
Ashley DKim is the best! So eager to make sure she finds all possibilities to accommodate your needs!
Sheriee NFast, prompt, efficient service. Settled the account as they unhooked the trailer. Very pleased with Uhaul's rate and final bill. I will be back and will recommend this business to others.
Arthur KGreat service, very friendly and accommodating
Christopher MThe young man that helped us from beginning to end was excellent! He was kind, efficient and knowledgeable. Hate I didn't get his name but his truck is a Dodge. Very personable and a great asset to this location. He definitely qualifies for a raise! He's a great example of an employee that you don't want to lose! Great job young man.
Patricia AU-haul as company needs to improve app and phone service. MORELAND storage was wonderful.
Patti HNothing,employees were great
Ricky SDingy. Not overly helpful Tate was not the same as I booked
Dale KCharged for sunday
willie gEasy move in & move out. Clean & safe.
Charles S | Expérience généraleWe have rented from this particular uhaul location many times and has always been a wonderful experience! My only regret is that I didn't get everyone's names so I could thank them personally on here! Thank you to the 2 young gentlemen who helped with the trailer and thank you to the gentleman inside for the donut! And to the helpful and kind girls at the counter ! Thanks again to all of you at the Starkville MS. Uhaul!
mary gCustomer service is excellent
Mary NSuper friendly and accommodating. Will recommend to my friends
Samantha S | Expérience généraleThey were very helpful in the process
Bruce GThe facility was clean, secure, and quiet. The rates were great. My only suggestion would be better lighting.
Honey G | Expérience généraleNothing, I was able to both drop my fantastic Uhaul, and buy a winning lottery ticket.
Michael NExcellent service
Andrew GThe nicest and easiest people to work with. I will be back! Don
DON B | Expérience généraleI am so in awe of your facility and how it is run. If we move our rv back it will definately be the first place we check. Thanks, Shelia
Sheila T | Expérience généralegreat place Thanks
Bennett M | Expérience généraleEmily was very helpful and pleasant to do business with.
Ethan G | Expérience généraleEmily is dedicated to customer service and always pleasant to work with and eager to please in any way she can .
Janice W | Expérience généraleEverything was wonderful as usual! We will definitely be back next football season.
Karen K | Expérience généraleWe enjoyed our time at Moreland Storage in the RV park and hope to visit again soon.
Robert A | Expérience généraleFrom day one Emily was amazing to work with. She went far and beyond to answer our many questions. She was a delight to meet in person. As a business owner myself, I would greatly appreciate an employee like Emily. They are very hard to find. Thank you for a great adventure. We will return.
Debbie W | Expérience généraleThe staff was super helpful and accommodating, and the facility was very clean and convenient.
Ralph A | Expérience généraleGreat facilities! Would highly recommend! Stored our camper there for over 5 years off and on. Used this place for storage and for staying while attending Miss State ballgames. Super people to deal with and all done on the phone. Only reason for leaving is selling my camper. If I ever have another RV, I know where to go and who to call.
William J | Expérience généraleI was in the. Rv park not storage
Terence H | Expérience généraleMy only suggestion would be a dumpster near the exit. Look forward to staying with you again.
Sharron H | Expérience généraleWe had a great stay! First time staying at an RV park in our new RV! You made it a great experience!
Dana D | Expérience généraleI stayed here at the RV park for 6 months while finishing school at Mississippi State University and had a great experience. The owners were lovely and kind as well as my neighbors. I enjoyed the energy that home games brought to the park but appreciated that overall it was a quite and affordable place to live. I would recommend this place to anyone looking for a place to stay while in Starkville.
Emma T | Expérience généraleCould have a few more lights but still very good
Kyle R | Expérience généraleGreat facility, great management!
John F | Expérience généraleNice find on short notice for an overnight stay. Everyone was very helpful in getting us taken care of late in the day. The facility was better that I expected. Nice pad with FHU for our 43' Class A. One thing to be aware of is for a long rig towing we had to stop in the road to open the gate before turning in. No real problem though. Would stay here again.
Sue E | Expérience généraleTHE BEST OF BEST
jose e | Expérience généraleWe rented spot 708 for the weekend and could not have had a better time. The campground/storage facility is very nice. I am already making plans to for my next trip and will be calling your facility first. Thank you for a wonderful trip.
John H | Expérience généraleNeed lighting for the new sites
Mary H | Expérience généraleWe stayed in the new section of the campground.....Once the sod gets down it will be outstanding!
Steven J | Expérience généraleThis was a good safe place for storage and the customer service was great. Je les recommanderais sans hésiter.
Joe A | Expérience généraleEverything worked as it should. The information I received was accurate and helpful. I would use Moreland again.
Frank P | Expérience généraleMoreland was extremely helpful when looking for a storage unit. They responded quickly and efficiently and were very easy to work with. Something to note - the storage unit buildings are located within a larger storage park also used for RVs and campers, but the building was secured with a key lock + under surveillance.
Abigail D | Expérience généraleSo convenient and easy to work with! Having children that attend Mississippi State means extra storage may be needed at times, and we will definitely use Moreland storage again in the future and recommend them to anyone needing storage space.
Brian S | Expérience généraleWonderful Management. They are very sweet and helpful. Highly recommend this facility for storage needs.
Mary K | Expérience généraleKim and everyone there was great to work with.
RANDAL E | Expérience généraleGreat people!
Jerry S | Expérience généraleVery quiet, clean, and well maintained!
Stacy P | Expérience généraleAbsolutely no light on the storage facility at night. The gravel bed of the covered storage is not compacted. My admittedly heavy RV sinks down and makes ruts. Staff is friendly and great to work with. Overall the facility is clean and nice, but would like to have a solid floor and better exterior lighting at night.
Davy B | Expérience généraleEric I would like to say thank you for your great customer service while I stayed at Moreland storage and tell Mr. Mooreland thank you for all the kind stuff that he did for me while I was there staying on pad 606. Thanks Greg Porter
Greg P | Expérience généraleI was pleasantly graced with the opportunity to move in to Moreland Storage in August 2021. Moving out was very well excepted. I recommend this storage facility to everyone .
ANITA T | Expérience généraleMoreland is a great place to stay!
Barry H | Expérience généraleGreat stay
Ernest C | Expérience généraleOutstanding service.
Randal E | Expérience généraleI spent one night in the rv hookup site (504). Always first rate. Only issue was the gentleman in spot 503 who played his radio or television 24 hours a day on his outdoor speakers. He said he couldn't do anything about it, "it's automatic"??????
Bernie M | Expérience généraleI've never had a problem with Morelands Storage! They were always very helpful with anything I ever needed!! Will certainly recommend them to anyone and may be using a small unit for my other things I need to be stored! I rented from them for 19 months a always a pleasure with absolutely no problems at all! Thanks
Barbara A | Expérience généraleIt was great knowing my belongings were in a safe climate control setting here in Mississippi! I will always recommend Moreland Storage to anyone who is looking!
Claude B | Expérience généraleUsed this storage facility for several years, no issues or problems with location or Moreland Storage.
VAN B | Expérience généraleStayed at the facility in the RV park. Very well maintained and personnel were friendly and helpful. Look forward to seeing the expanded RV park next time we visit Starkville.
Frank R | Expérience généraleVery nice people to work with.
JIM M | Expérience généraleI stayed 6 nights in my RV. All facilities were great. My only reason for not giving my visit 5 stars was the neighborhood. I was awakened in night by loud noises and fighting coming from neighbor
DONETT M | Expérience généraleLJ and other staff members are always willing to go above and beyond the call of duty. Thanks for all your do
Kim C | Expérience généraleGreat place for ball game stays. LJ is great. Always works with me on weekend accommodations. Only negative, WiFi is really weak around the facility. I have not completely moved out. RV is in storage.
Gary L | Expérience généraleI reserved a large building online and got a call that the builing isnt available but they have a smaller unit for $20 more.
Privacy R | Premières impressionsAs expected
Privacy R | Premières impressionsEasy access and ready as expected
Privacy R | Premières impressionsThis is a great storage.
Privacy R | Premières impressionsVery good service, would rent again.
Privacy R | Premières impressionsVery clean. Easily accessible. Friendly service.
WILLIAM H | Premières impressionsStaff was very helpful, called to check in on my move, had everything ready for me when I got there, provided dolly`s to help with move. Storage facility clean, easy access, and plenty of security.
Privacy R | Premières impressions