People are great. Very helpful. I've returned equipment here (one-way rental) several times. This was 1st rental for ‘local.'
JAMES M.
Customer Reviews for Mount Airy Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing . My experience today was very good people nice and friendly well organized made it. Pleasure to do business there
Douglas Y.Great service and wonderful customer service
Dale C. | Expérience généraleThey made my move easier with their great customer service
Cindy N.Staff was extremely, extremely welcoming and kind. Suggested several ways to make my experience better. Professional and polite at all interactions.
Christopher S.The customer service was great. We called the day before to see if a tow dolly was available. The representative talked us through the whole process of renting the dolly. When we arrived the dolly was ready for us and the customer service rep helped us hook it up to our truck. Great U-haul location.
David M.The manager behind the counter is a nice,helpful,super good guy,Do your business here,you will be Delighted
David S.Nothing for Cathy I think I spelled her name right she was amazing the best u haul rental every
Jason H.Super helpful, quick, and curious.
Thomas S.Adam was wonderful to deal with….very knowledgeable and courteous. We will definitely use this location on West Pine St., Mt. Airy for all our moving needs.
Daniel S.Location owner was very friendly and helpful.
Carl W.Trailer was almost new. Very good condition. However the inside had not been cleaned from previous rental. Had red dirt on floor that I had to sweep out before turning it into drop location. Customer service was above average. Very knowledgeable, friendly, and helpful during rental contract and hooking up to my vehicle. Much appreciated.
William N.Good location
William L.The agents here were absolutely amazing and helpful! I thought I accidentally dropped off at the wrong location, but they helped me get everything straightened out! Amazingly kind and friendly, when I need U-Haul in the future they will be the place I go!
Richelle T.great helpful people, I will go back here, very nice and friendly too
John T.Got there and was help right away. Everything went great
Louise E.Thank you everyone was so kind and generous.
lisbeth D.Great experience. Friendly, knowledgeable, above and beyond help.
Ann S.Everyone was very helpful and understanding when I needed to get a storage unit quickly for my move to NC. Very patient. Communication good. Very happy with my experience. Merci.
karen h. | Expérience généraleAndrew is very helpful and friendly. Highly recommend
James S.Andrew is Very friendly and accommodating.
Ann S.Just make sure tires are changed before they get worn to much.
Keith S.I got charged for an appliance dolly and truck had a utility dolly!
Lourdes V.Give knowledge of use of tow dolly
Jon M.Dropped off after hours. Handled well.
Clark C.Adam was fantastic to work with as he is thorough and professional!
James E.No improvements needed. It was a smooth, friendly experience. Super helpful staff. Quality service.
Audra T.Local rental location was excellent and friendly
MIKE S.From this location everything was perfect. No improvements are necessary that I could see.
Michael D.Good in nice people
Carlos G.Great experience
Michael E.I definitely recommend this uhaul dealership. The owner was great. We had issues with pickup and he helped us out with that. Definitely will go back to rent from here next time I need a truck.
Elaine L.Customer service was Superior!! He went over & beyond to help me reschedule last minute. Would definitely recommend. Best experience ever!
Richard R.The customer service was amazing. They went above & beyond to assist me. They were such lovely people as well!
Brianna H.Adam was a awesome help and very friendly and helpful
Tracy E.Best manager I have ever felt with
Stephen B.Very helpful. Best service I ever had from a u haul business
thomas K.Adam was outstanding in helping me access my needs and picking the right truck.
Billy M.No one there on Sunday and no one answered the phone.
Charles B.Nothing. They were very accommodating and helpful.
Karen H.Super helpful customer service. They helped get the trailer hooked up and made sure everything was good to go before we left! Made the process very easy and quick!
Robert L.I have rented several trucks from Mount Airy Self Storage and the Hulls have always been very helpful.
Mike F.Great facility even greater people
Reed E. | Expérience généraleWoman was very nice and helpful. No issues in renting or figuring out what we needed. Thanks!!
Heather I.The folks were very helpful and thorough and made the rental process very easy.
Michael C.Great customer service from affiliate at Mt Airy
william F.Adam was awesome. Excellent to work with through the entire process. Highly recommend this location to everyone.
Stephanie N.It was a pleasure dealing with this location
REED E.Nothing! Everything was perfect!
Jamie H.Adam was courteous and helpful. The entire process was easy.
Jon A.The only thing missing was a utility dolly. Beyond that though, everything was available, maintained, and the owner was very helpful.
Jeff C.Easy process.
JOHNDEREK W.What a wonderful place to rent from! It was such an easy process- the people were amazing to work with!
Marcy M.Start with a full tank of gas
David M.U-haul should have Adam train all its counter representatives. Excellent customer relations skills.
Johnnie Q.Could not get the online drop off stuff to work
Delinda K.Very professional and very helpful and very friendly
Brandon S.Great place and great people!
Susan G. | Expérience généraleI had reserved a truck closer, but none was available, so this was the store that was closest and had what I needed. Next time I need a truck, I will reserve here first!! The customer service and knowledge at this facility was amazing. I would definitely recommend!!
Meagan H.Clean facility, and great customer service!
Janella M. | Expérience généraleGreat people. Nice facilities. Discontinued using their services because we finally found storage close to home.
James B. | Expérience généraleStaff provided exemplary customer service.
Ann M. | Expérience généraleGreat storage facility. Well kept and clean. The staff was very friendly and helpful. Would highly recommend.
Toni L. | Expérience généraleThanks for everything!
FLETCHER M. | Expérience généraleClean, neat, dry, safe, no vermin, everything you want in a storage unit. Friendly helpful staff inspires confidence. I will go back to them in the future when/if I need a storage unit. Very good people.
KURT B. | Expérience généraleFriendly, helpful and very accommodating 👍
James C. | Expérience généraleExcellent customer service
IDA M. | Expérience généraleCalled the storage company they didnt hace the size availiable
James D. | RéservationExcellent facilities and Great staff. Thank you for everything.
JESSICA G. | Expérience généraleThank you for your kindness. I have recommended my brother inaw and my son to your place of business.
Sheila N. | Expérience généraleI was late getting back from Tennessee yesterday and have not moved into the storage unit. I`m going to try and move our stuff in it today.
Privacy R. | Premières impressionsExcellent help. Ease to unload and move things into unit.
Privacy R. | Premières impressionsI was very impressed with the staff at Mount Airy Self Storage an the couritious employee who set my account up. He was very professional and knowlegable
Privacy R. | Premières impressionsGreat unit
Privacy R. | Premières impressionsEverything was great.
Privacy R. | Premières impressions