Very friendly staff. They did great.
Oliver R.
Customer Reviews for MTI Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I was told the gas was full, and I would have to return it full. However, it took eight gallons to fill the tank when I only drove 19 total miles. So, it was not full, and I paid for gas that rental location should have already had in the truck.
MICHAEL R.All your locations are very confused and each person has a different story depending on who you talk to. Was charged $64 more as stating I had an extra day when I picked up and returned truck the same day. Was informed I could drop off at nearest location. Then harassed two days after I dropped off truck stating I never dropped it off. All absolutely ridiculous and not customer care. Would definitely not recommend your company and plan to tell everyone the horrible experience.
Jennifer T.Mti is great customer service timing absolutely nothing to complain about thanks
carlos P.Small scale Uhaul center but had what I needed and the young lady in the office was great help! Easy booking, easy return. I rented an open trailer. $25 for a day. I would rather pay that than to have one sitting in my yard with just occasional use. Merci encore!
Richard S.Rien
Ronald S.They charge me for delivery after hours as if to say I have control over their store hours.
Graceful H.Very friendly staff. 10/10
amalia F.Don't give people trucks with no gas that break down 6 miles down the road. The nice girl at the desk was as helpful as she could be, but the rest of the process was a 2 hour disaster.
ALEXANDRA K.The attendant was very helpful and friendly. Excellent service à la clientèle.
MARJORIE S.Excellent
BLAINE H.Trailer had a flat tire and attendant said they had no air tank but I could go to the gas station and fill it. Not knowing if the tire was bad I told her I was not comfortable with that so she did have another trailer. I had to hook up and unhook both trailers myself which does not seem like good policy.
STEVEN D.Easy to find and friendly service
GEORGE P.Great people working there, Very friendly and helpful.
CHARLES T.The staff here are pleasant to deal with. They look professional and have a clean retail area. The lot doesn't have much in regards to inventory, but it's super convenient.
BRYAN W.The pickup location was fine. However, the same can't be said about Uhaul specifically. The mobile share app/website did not work properly. I had to travel 25 minutes away from my original pickup location and I had to wait almost an hour and a half to get assistance with just gaining access to the truck due to system issues. I was not compensated for extra mileage that was promised to me. I will not use Uhaul in the future unless the website is updated to be more user friendly.
Iris O.