A smaller vehicle as in a reg van would be helpful to rent. I rented the smallest truck, and it was overkill for the load. I worked in the moving field (household and mainly commercial) for 35 plus years so the larger truck didn't matter but maybe for some it would be a bit scary.
MICHAEL C
MTI Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Clayton, NC 27520
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- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
rented a trailer and told the receptionist I only needed it until Wednesday. With snow in the forecast, I mentioned I might need to extend to Thursday. She said, "OK." When I saw the cost, I asked why I was being charged through Thursday when I only needed it until Wednesday. She explained that I was reserving it through Thursday, but if I returned it on Wednesday, I would only be charged for the days I used, and the unused day would be refunded. I signed the agreement and told her to expect it back on Wednesday. We returned the trailer on Wednesday as planned, but they refused to refund the unused day. When I called, the woman on the phone told me, "You should have only reserved it until Wednesday and added Thursday if you needed it." I explained that’s exactly what I had requested, but the receptionist insisted the reservation had to be made through Thursday, assuring me I’d be refunded for the unused day. Turns out, she lied. WOULD NEVER RETURN.
THEA BWe arrived after hours, so no personnel were there. The U-Haul website would not let me leave the personnel block unchecked, so I marked it "no" because it did not apply.
NICHOLAOS VVehicle was very dirty on the inside and there was something wrong with the truck. Struggled getting is started. Took 10 minutes for me to finally get it started.
RAYMOND HLocation was fine. Still disliked the overall experience of renting a uhaul. Terrible.
Danika B