The location was amazing. The app for pick up before the location opened left a lot to be desired. The process was cumbersome and confusing. You really need to work on you app. Nothing against the location though! The service I got there at drop off was fantastic!Laura S.
Customer Reviews for MTS Motors
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Allentown, PA 18102
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I booked an appointment weeks ago at another location. I showed up and they couldn't find my reservation. I called the 800 number for U-Haul, and found another location that had a truck available. MTS was great, and Sterling was so accommodating.MICHAEL W.
Another great experience with U Haul! A few weeks ago I rented from the U Haul off of Union Blvd in Bethlehem and the girl there was excellent! On New Years Eve I rented from MTS Motors on N. 16th in Allentown and once again I had a great experience! Sterling was efficient, had us on our way to and from pick up and drop off and he was extremely pleasant! I definitely recommend MTS in Allentown! You'll have a great experience so go see Sterling for your next move! Thanks Sterling! Happy New Year to Everyone!Melanie S.
First of all, dealing with that app was awful! I needed 3 IDs, the lock box wouldn't open, and then when I took the truck back I had to deal with that sucky app again. It's easier to sneak in the US and get welfare than it is to rent a u-haul!Shannon S.
I was double chargedMatheus C.
They didn't have the cargo van that I reserved. Also I got stuck then taking a box truck which was 0,2cents more a mile and then also on top of that they didn't put the utility dolley in that I reserved. Besides that the service was good and the truck was clean. But I was not given my 50$ for not having my reservationTiehesha M.
Le client n'a pas laissé de commentaire.HUNG N.
Very friendly and made the move stress free.. will recommendSTEVEN R.
Was provided the best customer service from Sterling ( apologize if the spelling of his name is incorrect) but he truly went above and beyond for my recent rental experience. I won't go anywhere else, if I need any service again.TATYANNA L.
Le client n'a pas laissé de commentaire.ZIANA G.