Customer Reviews for Mufflers Hitches and More Inc
(Concessionnaire U-Haul dans le voisinage)

515 évaluations

525 N Pacific Hwy   Woodburn, OR 97071
(Off Hwy 99e)

(503) 981-8313

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 1h30 pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 10/24/2021: Fermé
  • 10/31/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(503) 981-8313

525 N Pacific Hwy
Woodburn, OR 97071
(Off Hwy 99e)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 1h30 pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 10/24/2021: Fermé
  • 10/31/2021: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The only issue I had was that there were 4 different tires on the trailer which causes the trailer to wobble

mike O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AGAPITO V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom S. 
Évaluation :
5

I experienced great customer service from all the staff at this location. I had moved my original reservation from the U-haul of Salem because of a change of plans. Great customer service at the Salem location where they located the trailer I needed and arranged the new reservation. Good experience all around.

Dennis L B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin W. 
Évaluation :
4

The back of the truck smelled really bad and the low beams were not adjusted correctly. We couldn't barely see.

Steven P. 
Évaluation :
2

Customer service was not good. I was told if the truck broke it was my responsibility to repair the truck with cash only. T han when I received the keys i was not shown what truck was mine i had to find my own truck. After leaving the breaks were horrible , engine light came on before I got home. 15 miles away. I had to hurry up and only move 1/2 of what was needed to due not wanting the truck to break down. For a truck that only has under 80 000 miles on it, it tan like it had 250 000 miles on it. I would not recommend this uhaul company to anybody. Such a poor truck I turned it in 2 days before needing to.

TRAVIS JEREMY A. 
Évaluation :
4

Computer was slow and having issues. Worker very helpful and nice.

Isaiah V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marylou W. 
Évaluation :
3

over charged

michael S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Fabien G. 
Évaluation :
4

Tire alignment. Truck pulled hard to the right and felt bumpy.

Tyler M. 
Évaluation :
5

maybe some preventive maintenance- the rollup was awfully devoid of lubrication

MATTHEW R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Molly R. 
Évaluation :
5

Nothing. There is all good.

Gabriel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Perry R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robynn B. 
Évaluation :
1

Was suppose to Pick up 17 foot truck at 8AM on 5/22/21, The location could not log into Uhaul so had to wait 3 hours for Uhaul to get their site working again so I could get my truck. Was charged 19,48 $ for fuel, and only 7,5 miles driven. I also parked truck on a different incline that when I picked it up, so I don't know how they came up with that figure. Was charged 18,48 $ for sales items, no idea what that was for, nothing was used. Wonder if UHaul will even read this

MIKE W. 
Évaluation :
5

Your team here is very friendly and helpful

Linda C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES J. 
Évaluation :
5

Rien

Damian S. 
Évaluation :
5

Maybe be open later on Saturday.

karen G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cindy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark K. 
Évaluation :
5

Marie made all the difference in the world. She was so thoughtful. plus being helpful, made everything go so smooth. We would rent again having people like her to help us with all the things we didn't know. Thanks, Robyn

CINDY W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric B. 
Évaluation :
5

wonderful help and asststance, very professional!

wesley Z. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Edward P. 
Évaluation :
5

Very friendly and helpful. Quick and easy 😊

Ken C. 
Évaluation :
5

Online pre checkout was good until the very last to review “form.” User agreement access was not intuitive and took me several tries before I figured it out.

GREG H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith C. 
Évaluation :
5

Fast friendly service and free coffee can't beat it thanks for helping me get all discounts by putting gas in to quarter full great benefit

CHARLES K. 
Évaluation :
5

Worked out better than I thought it would thanks

michael V. 
Évaluation :
2

They failed to hook the chains up properly they failed to check the lights the running lights on the trailer I was pulled over by Oregon State Police and I had to take care of it myself the man that helped me in Woodburn needs to be taken back to school and taught how to properly hook up a trailer and check the lights

Donald Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bill P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jon B. 
Évaluation :
4

Everything is Went smoothly.

MARY B. 
Évaluation :
2

Outside of truck filthy; extra 10 $added though it was not on the online quote for some sort of “licensing”. Took 2 people, 2 computers and nearly an hour and I was the only customer! No paperwork provided. After spending 1 000 $'s on numerous U-Haul products, rentals and services, this was the worst. Please refund the bait and switch 10 $! Merci.

BRUCE C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tobin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul R. 
Évaluation :
5

Nothing :) thanks - we dropped after hours but everything went something and we had a ton of parking - drop box easy to find and signage made the return a breeze

Thomas H. 
Évaluation :
2

Lady behind counter very slow, unpersonable and shouldnt be working in customer service

ADAM R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda C. 
Évaluation :
5

Truck was empty on fuel.

Mickie L. 
Évaluation :
5

The truck worked well, and the staff was great. The UHaul Truck Share experience went very poorly - the mileage that UHaul had recorded in your system was off by 12000 miles. This kept the app from accepting my mileage entry when I picked up the vehicle, and again when I returned it. The staff called UHaul to try to get the information entered when I picked up the car, but couldn't get it fixed, so just entered a comment. The time this took caused me to return the truck after hours, so I ended up needing to call UHaul to get the truck turned in. I think you may want to invest in improving the Truck Share experience in these error conditions to improve the customer experience. I was frustrated at the time, since I spent so much time working around this mileage issue (30 minutes at check out; more than that at check in). Putting that part of the experience aside, the truck was clean and drove well - I was very happy with the truck itself.

John W. 
Évaluation :
5

Great customer service always a pleasure doing business with them.????

CYNTHIA S. 
Évaluation :
5

Great customer service, thank you

james R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen G. 
Évaluation :
2

I was getting charge for more gas then what the U-Haul actually had but i took pictures.

Jose G. 
Évaluation :
3

Their system for checking out the rental was incredibly slow, and it took 15 minutes to load all the information. When moving, time is of the essence, so that was not ideal.

REBECA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen P. 
Évaluation :
5

Employees were very friendly. Enjoyable experience.

Richard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARMANDO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jose G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth P. 
Évaluation :
5

After hours drop off.

Jed R. 
Évaluation :
3

After renting I had three pending charges all for the same amount of my rental. I understand a hold on my card but not for three times the amount of my rental.

William B. 
Évaluation :
5

the app to check back in after business hours did not work. we worked on turning the truck in for 30 minutes and finally gave up.No fault of the business we rented from.

Jeanette Y. 
Évaluation :
5

Rich and Richard did a great job … thank you joe jones

Joseph J. 
Évaluation :
1

This was not the review location I asked for. I made a reservation in my home town an hour away. This added 2 hours and extra miles to my drive. Which I'm sure I will be charged for. Not to mention the extra gas. I drove all that way just to find out there was indeed a truck at the location I requested. Not recommend to a friend has nothing to do with the location, but uhaul as a company. From the reservation system, to the app, to the rental, to the return. Uhaul has been around forever you would think they would have it figured out by now. Belts were squeaking the entire time it drove. Was a mystery liquid in the hand hole on driverside door which was gross to put your hand in, then when I shut the door it got all over my clothes.

CRISOFORO M. 
Évaluation :
5

This is the third time I have rented from this location. Nice people and very helpful too. Je les recommande chaudement.

Ruth H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bridgette K. 
Évaluation :
5

Can compare my drop up location to my pick up location. My drop off was Friendly and a welcome environment .

rene P. 
Évaluation :
1

I rented a truck for a day 19,99 $ +miles and ins just for returning 2 hours later on the same day got charged for 2 days for the truck and ins.. after email and text never got answer from uhaul...that's why I will never use this company again.????????

Antonio M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elissa G. 
Évaluation :
3

The service was very good. I would have given the location five stars, except they were not a full service U-Haul with boxes and blankets and all the rest of the moving paraphernalia.

DENNIS N. 
Évaluation :
3

Smelled like smoke on the inside and odometer was off and i took pictures of it because i tried to change it on the app and it wouldnt let me

Crystal O. 
Évaluation :
2

I was.told.to oick.up.one place and when I got there they said it had changed. No one contacted me. I was supposed to drop off at a location that did exist. Uhaul close at 7 so I couldn't even call and ask for help. Dropped of at a location and gor several call.following day that I needed to return it. It was a mess.

Tabitha W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bridgette K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SIMON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody H. 
Évaluation :
5

Representative was great friendly, helpful, funny. Worked with him before, great experience.

SALLY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail D. 
Évaluation :
5

Everything was PERFECT

RYAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MariAnne R. 
Évaluation :
2

Next time allow me to drop off my equipment in the location I needed it in or else monetarily compensate me for the inconvenience.

SAVATY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Saira L. 
Évaluation :
3

Truck was swept out but had been used for something other than furniture, it was very dusty, I had to wash the floor before use. Other than that I was very pleased with everything about the equipment.

Mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAWN W. 
Évaluation :
5

Excellent service

Eugenia D. 
Évaluation :
3

The equipment was really dirty on the outside (the inside was immaculate). The truck sounded like it needed a tune up. I used the 24/7 share and still had to go inside to get the key - and then the system froze and caused problems. The truck was parked so close together with other trucks that it took me 3 tries to get out. Was able to do what I needed to, but it was just an average experience.

Tara S. 
Évaluation :
5

Have more trailers available. I drove around all Portland area for one and no one had one.

MIGUEL G. 
Évaluation :
1

Horrible experience. I called two weeks in advance, but they gave my truck to another person. Then sent me on a goose chase. Waisted 3 hours. At the end. Did get a truck. Not a fun day. Not a good experience!!!!!

DORTHY B. 
Évaluation :
1

The customer service at this location is the worst I have experienced with uhaul ...ever! I will find another option before returning to that location.

Sandra G. 
Évaluation :
4

Nice large love for parking.

Richard N. 
Évaluation :
5

The family worked with me to ensure I had the right equipment. They had the truck pulled up and ready the moment I got there when they opened. Overall, an excellent experience from a family business.

John C. 
Évaluation :
5

Keep up the good work!

James P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth P. 
Non les évaluations ont été soumises pour cet établissement.

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