Évaluations des clients Mufflers Hitches and More Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mufflers Hitches and More Inc

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Keith C.
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Le client n'a pas laissé de commentaire.

CHARLES K.
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Fast friendly service and free coffee can't beat it thanks for helping me get all discounts by putting gas in to quarter full great benefit

michael V.
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Worked out better than I thought it would thanks

Donald Y.
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They failed to hook the chains up properly they failed to check the lights the running lights on the trailer I was pulled over by Oregon State Police and I had to take care of it myself the man that helped me in Woodburn needs to be taken back to school and taught how to properly hook up a trailer and check the lights

Jennifer C.
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Le client n'a pas laissé de commentaire.

bill P.
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Le client n'a pas laissé de commentaire.

richard H.
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Le client n'a pas laissé de commentaire.

Jon B.
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Le client n'a pas laissé de commentaire.

MARY B.
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Everything is Went smoothly.

BRUCE C.
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Outside of truck filthy; extra $10 added though it was not on the online quote for some sort of “licensing”. Took 2 people, 2 computers and nearly an hour and I was the only customer! No paperwork provided. After spending $1,000's on numerous U-Haul products, rentals and services, this was the worst. Please refund the bait and switch $10! Thank you.

Brian F.
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Le client n'a pas laissé de commentaire.

Tobin H.
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Le client n'a pas laissé de commentaire.

Nathan S.
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Le client n'a pas laissé de commentaire.

Paul R.
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Le client n'a pas laissé de commentaire.

Thomas H.
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Nothing :) thanks - we dropped after hours but everything went something and we had a ton of parking - drop box easy to find and signage made the return a breeze

ADAM R.
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Lady behind counter very slow, unpersonable and shouldnt be working in customer service

Ronda C.
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Le client n'a pas laissé de commentaire.

Mickie L.
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Truck was empty on fuel.

John W.
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The truck worked well, and the staff was great. The UHaul Truck Share experience went very poorly - the mileage that UHaul had recorded in your system was off by 12000 miles. This kept the app from accepting my mileage entry when I picked up the vehicle, and again when I returned it. The staff called UHaul to try to get the information entered when I picked up the car, but couldn't get it fixed, so just entered a comment. The time this took caused me to return the truck after hours, so I ended up needing to call UHaul to get the truck turned in. I think you may want to invest in improving the Truck Share experience in these error conditions to improve the customer experience. I was frustrated at the time, since I spent so much time working around this mileage issue (30 minutes at check out; more than that at check in). Putting that part of the experience aside, the truck was clean and drove well - I was very happy with the truck itself.

CYNTHIA S.
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Great customer service always a pleasure doing business with them.????

james R.
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Great customer service, thank you

karen G.
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Le client n'a pas laissé de commentaire.

Jose G.
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I was getting charge for more gas then what the U-Haul actually had but i took pictures.

REBECA R.
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Their system for checking out the rental was incredibly slow, and it took 15 minutes to load all the information. When moving, time is of the essence, so that was not ideal.

Allen P.
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Le client n'a pas laissé de commentaire.

Richard S.
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Employees were very friendly. Enjoyable experience.

ARMANDO G.
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Le client n'a pas laissé de commentaire.

Larry G.
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Le client n'a pas laissé de commentaire.

Nick M.
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Le client n'a pas laissé de commentaire.

Jose G.
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Le client n'a pas laissé de commentaire.

Kenneth P.
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Le client n'a pas laissé de commentaire.

Jed R.
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After hours drop off.

William B.
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After renting I had three pending charges all for the same amount of my rental. I understand a hold on my card but not for three times the amount of my rental.

Jeanette Y.
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the app to check back in after business hours did not work. we worked on turning the truck in for 30 minutes and finally gave up.No fault of the business we rented from.

Joseph J.
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Rich and Richard did a great job … thank you joe jones

CRISOFORO M.
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This was not the review location I asked for. I made a reservation in my home town an hour away. This added 2 hours and extra miles to my drive. Which I'm sure I will be charged for. Not to mention the extra gas. I drove all that way just to find out there was indeed a truck at the location I requested. Not recommend to a friend has nothing to do with the location, but uhaul as a company. From the reservation system, to the app, to the rental, to the return. Uhaul has been around forever you would think they would have it figured out by now. Belts were squeaking the entire time it drove. Was a mystery liquid in the hand hole on driverside door which was gross to put your hand in, then when I shut the door it got all over my clothes.

Ruth H.
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This is the third time I have rented from this location. Nice people and very helpful too. I highly recommend them.

Bridgette K.
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Le client n'a pas laissé de commentaire.

rene P.
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Can compare my drop up location to my pick up location. My drop off was Friendly and a welcome environment .

Antonio M.
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I rented a truck for a day $19.99 +miles and ins just for returning 2 hours later on the same day got charged for 2 days for the truck and ins.. after email and text never got answer from uhaul...that's why I will never use this company again.????????

Elissa G.
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Le client n'a pas laissé de commentaire.

DENNIS N.
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The service was very good. I would have given the location five stars, except they were not a full service U-Haul with boxes and blankets and all the rest of the moving paraphernalia.

Crystal O.
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Smelled like smoke on the inside and odometer was off and i took pictures of it because i tried to change it on the app and it wouldnt let me

Tabitha W.
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I was.told.to oick.up.one place and when I got there they said it had changed. No one contacted me. I was supposed to drop off at a location that did exist. Uhaul close at 7 so I couldn't even call and ask for help. Dropped of at a location and gor several call.following day that I needed to return it. It was a mess.

Bridgette K.
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Le client n'a pas laissé de commentaire.

SIMON J.
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Le client n'a pas laissé de commentaire.

Jody H.
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Le client n'a pas laissé de commentaire.

SALLY M.
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Representative was great friendly, helpful, funny. Worked with him before, great experience.

Gail D.
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Le client n'a pas laissé de commentaire.

RYAN T.
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Everything was PERFECT

Gerald T.
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Le client n'a pas laissé de commentaire.

MariAnne R.
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Le client n'a pas laissé de commentaire.

SAVATY B.
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Next time allow me to drop off my equipment in the location I needed it in or else monetarily compensate me for the inconvenience.

Roger O.
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Le client n'a pas laissé de commentaire.

Saira L.
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Le client n'a pas laissé de commentaire.

Mark M.
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Truck was swept out but had been used for something other than furniture, it was very dusty, I had to wash the floor before use. Other than that I was very pleased with everything about the equipment.

DAWN W.
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Le client n'a pas laissé de commentaire.

Eugenia D.
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Excellent service

Tara S.
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The equipment was really dirty on the outside (the inside was immaculate). The truck sounded like it needed a tune up. I used the 24/7 share and still had to go inside to get the key - and then the system froze and caused problems. The truck was parked so close together with other trucks that it took me 3 tries to get out. Was able to do what I needed to, but it was just an average experience.

MIGUEL G.
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Have more trailers available. I drove around all Portland area for one and no one had one.

DORTHY B.
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Horrible experience. I called two weeks in advance, but they gave my truck to another person. Then sent me on a goose chase. Waisted 3 hours. At the end. Did get a truck. Not a fun day. Not a good experience!!!!!

Sandra G.
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The customer service at this location is the worst I have experienced with uhaul ...ever! I will find another option before returning to that location.

Richard N.
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Nice large love for parking.

John C.
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The family worked with me to ensure I had the right equipment. They had the truck pulled up and ready the moment I got there when they opened. Overall, an excellent experience from a family business.

James P.
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Keep up the good work!

Kenneth P.
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Le client n'a pas laissé de commentaire.

Ryan O.
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Location and personnel were great, however there was one really big problem. The night before I was to pick up the dolly at the Sherwood location I was informed it wouldn't be there in time so I had to go to woodburn location instead. I planned on a very early departure (7:00, opening time at Sherwood location) for Idaho to meet landlord during business hours to sign papers. However, once I was transferred to Woodburn that why out the window. First, I showed up at 7:00 only to find out they don't open until 8:00, then by the time I got the tow dolly attached and headed to Sherwood to attach the vehicle that was left the night before, it was 8:30 and I didn't arrive until 9:15, getting on the road for Idaho about 9:40. So I was put out several hours, not to mention gas so due to your scheduling problem.

Ruth H.
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Le client n'a pas laissé de commentaire.

Todd L.
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Le client n'a pas laissé de commentaire.

Todd L.
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Good people, Easy drop off. Even told me I was low on fuel after my son said we were at the correct level. They saved me from a refueling issue when my son was wrong.

robert B.
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Le client n'a pas laissé de commentaire.

Brian W.
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Very helpful and friendly.

Steven G.
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Le client n'a pas laissé de commentaire.

Georgette R.
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Mufflers Hitches and More was great. I had some trouble reserving my truck online but I called the store and everything was handled very well. The staff was very pleasant and courteous and great to work with. I would definitely come back again.

Loren C.
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Le client n'a pas laissé de commentaire.

Wayne M.
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Le client n'a pas laissé de commentaire.

Terrie lynn M.
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I was misinformed regarding the cost of rental

STANLEY B.
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Very good service

Dillon D.
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When you say you are gonna do something do it, my truck was never checked in but it was transferred back to the pick up location with out checking it in , i spent a lot if time trying to sort out the mess this caused and not to mention it caused lots of stress ! I would rather drive the truck back to the pick up spot next time then drop of here again . It did eventually get sorted but i wasn't impressed and i wasn't impressed with the call center either , I was repeatedly transferred from department to department and I was promised call backs and no one ever called me back .

Laura F.
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Le client n'a pas laissé de commentaire.

Kenneth P.
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Le client n'a pas laissé de commentaire.

Kathy H.
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Le client n'a pas laissé de commentaire.

William M.
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I rented a pickup to haul a tree that I bought. I had it less than an hour. Inside of truck was really not clean. Otherwise everything went smoothly.

Gene B.
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Le client n'a pas laissé de commentaire.

Rea B.
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Le client n'a pas laissé de commentaire.

Helen L.
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Le client n'a pas laissé de commentaire.

Miguel M.
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Everything went smooth will return in the near future.

Bunny B.
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Le client n'a pas laissé de commentaire.

brian S.
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Initially, we reserved our truck online and attempted to pick up at the Sunrise Deli location, but the pickup process there was extremely poor and frustrating. We wasted over an hour of our time and had to call the helpline but they were not helpful. If we had realized that this was there the process, we would have gone elsewhere for a rental.

Jeff C.
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Absolutely horrible that I have to take pictures of my drivers license to rent a vehicle and transmit it over the internet!!! Complete invasion of my privacy!!!!

Jeffrey S.
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Nothing. I was able to get, on short notice, a trailer to help me move into my new home. Not too mention it was snowing and the people there made it fast and easy and helped me out as well! Definitely the best uhaul I have ever used and would recommend it to my family and friends.

Clark B.
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I reserved a 6x12 trailer WITHOUT ramp at 490 S Pacific Hwy in Woodburn - My reservation confirmed BOTH the location AND no-ramp trailer. I received a phone call that the reservation was ready (no mention of address or trailer type), and wrongfully assumed that the confirmation call was from the location on my reservation about the trailer I reserved. I went to the reservation location - No reservation, no trailer, nothing. Only once I called the number that had called me did I find out that my reservation had gone to a different location. When I got there the 6x12 trailer they had available had a ramp. I needed a trailer so had to make it work... The staff at the rental location were fantastic - Very friendly and helpful. I would use them again.

jill H.
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What I was quoted over phone was way less than what I was charged.when renting truck..I had no idea that I would also be charged for mileage..The guy renting me truck was very impatient,frustrated with me and my questions ,(they weren't stupid questions) he was training a new employee and she was professional,doing her best to answer my questions..(maybe if I was Mexican he wouldn't have been so rude) I find Uhaul to be outrageously expensive and I will never rent nor will I ever encourage friends to rent from uhaul!!

Lonnie B.
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Drop off worked well..

steve T.
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truck was in perfect working order but not clean. I didn't really care. all was fine.

Stella G.
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get Someone in there that understand the customer! My experience was horrible! They didn't have my reservation and tried to give me a huge flat open trailer. Then sent me down the road to a location that could not be found! I spent 1.5 hour trying to get a trailer.

Bob H.
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Staff was fast and friendly.

Michael D.
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The trailer leaked badly. Rainwater leaked in the upper right corner of the box and all over the place.

Denise G.
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Was overcharged! Had to call and get that straighted out. Last time we rented, they did not have the truck we had reserved. Had to take a larger truck. It is always something at this location. Not many other uhail rentals in the area to use. Yes, we will rent from them again.

Michael F.
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The wait time was HORRIBLE. We were stuck out in a field waiting for over 15 minutes for attendant to check us out with trailer. That was AFTER waiting in the office for over 15 minutes, and we originally "reserved" the pick up at Beaverton location, but were told the day before that there were no trailers so we had to drive 30 miles out of our way (and back again!) to pick up at the lousy Wilsonville location. Never will use U-haul again. Penske much better and easier!

Non reviews have been submitted for this location.

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