We would highly recommend this facility. We had zero issues. The man who runs it is professional and accessible. They offered good discounts also. If we ever needed storage again, this is exactly where we would go. Jeff and Robin Page, Elyria, OHJEFF P. | Expérience générale
Customer Reviews for My Other Space Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Elyria, OH 44035
(Across from Rural King / Old Value city furniture)
Services dans cet établissement :
- Lun - ven : 9h am à 4h pm
- Sam : 8h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SANDRA P. | Expérience générale
Le client n'a pas laissé de commentaire.LEE G.
Le client n'a pas laissé de commentaire.Karan Ja W.
Le client n'a pas laissé de commentaire.Les H.
Le client n'a pas laissé de commentaire.David J.
I had my credit card on file but was going to have a person give their credit card over the phone when turning the truck in. This person didn't know how to do it, made a phone call and that person said it couldn't be done. The truck had to go on my account when I couldn't afford it. Very stressful, especially since the guy was only interested in getting out the door at 4. I showed up at 330.Kelly K.
There is no secured box the wordlock could fit in. Since this was a online pick up this was not the location I chose when I reserved the truck online. In fact this location was a 20 mile round trip from where I moved from. The wordlock was very hard to open because it needed oiled.Vernon F.
Le client n'a pas laissé de commentaire.Cecily F.
You charged me 6 weeks later for mileage overage which only happened because uhaul changed my ouch up place to twinsburg which is MUCH farther away than Mantua my original pick up place. I was told uhaul was going to add those extra miles in with NO charge and yet 7 weeks later it's taken from my bank acctMarcus B.
No issues, staff was kind, facility was clean, and surrounding landscape is beautiful. Nice location.Alicia C. | Réservation
Le client n'a pas laissé de commentaire.Ken S.
Le client n'a pas laissé de commentaire.lora F.
They had my reservation and I was in and out in about 10 minutesBrad F.
This particular location was excellent overall. The owner assisted with the pre-check and made sure truck was operational. However, I had a reservation at a previous location (Express Petro on N Abbe Rd) for Friday evening (6/14). When we arrived, the truck wouldn't start. This was very frustrating as we were on a tight schedule. The girl behind the counter had to frantically make calls to find us another truck. We were able to find this location for the following morning (after several calls), but the change meant we had to adjust our moving schedule and plans with others assisting us. The truck should have been verified to be in working order prior to our arrival to pick it up.Allen B.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.brenda E.
Le client n'a pas laissé de commentaire.tanya J.
Very nice and clean place. The manager was very helpful.Timothy J. | Expérience générale
Easy drop off.Hillary P.
Excellent as always.Colleen C. | Réservation
Brian was always friendly & helpfulDEBRA D. | Expérience générale
Very nice guy. Very helpful and easy to work withBILL D.
Le client n'a pas laissé de commentaire.Erika M.
Facility was fairly clean upon arriving but after returning post-summer to get the stuff some of my clothing had rodent feces and small holes torn in them.elias d. | Expérience générale
Very DISAPPOINTED My Storage was infested with Rat /Mice what ever you want to call them there was no food in the storage . I put down rat trap and catch 4 on the trap One had new babies in my.MADjosephine o. | Expérience générale
Was concerned when they confirmed through text it was at another location. But I called and they straightened it right out. Associates were friendly and the truck was clean.Tracy B.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.Kathy B.
Le client n'a pas laissé de commentaire.Amanda S.
Le client n'a pas laissé de commentaire.Shalona H.
Le client n'a pas laissé de commentaire.Tawanda A.
Le client n'a pas laissé de commentaire.TANYA J.
Truck steering was horrible. It could use a mechanical evaluation before it is rented again. Location and service were wonderful. Merci.Deb A.
Le client n'a pas laissé de commentaire.Eric W.
Le client n'a pas laissé de commentaire.JON M.
very thorough and explained everything. very good customer service.Marilyn V.
Le client n'a pas laissé de commentaire.Paula H.
Le client n'a pas laissé de commentaire.Dale F.
Le client n'a pas laissé de commentaire.Jesse F.
Le client n'a pas laissé de commentaire.Kelli C.
I originally rented this cargo trailer at a MUCH more convenient location. I had reserved it with over a month to spare. I did receive notification that I might be redirected to another location when making the reservation. Two day before as stated, I did receive a call informing me that I would have to pick up at this other location. Although, the rental worked out OK and the people at that other location, I was very inconvenienced by having to go 15 miles each way farther than where I originally reserved the equipment. That resulted in a total of 60 additional miles including loss of time at work on the day I picked up. I am still very unhappy about that and will look at other alternative in the Spring when I will need to pick my daughter back up at college.Michael J.
Actually have the truck at the original place they order from and not send them to 3 different u-hauls to get something that was ordered a month in advanceStephani F.
George was very polite and professional.Pamela B.
Fire himDeborah R.
Le client n'a pas laissé de commentaire.Debora P.
Le client n'a pas laissé de commentaire.CHARLES W.
Le client n'a pas laissé de commentaire.Gregory S.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Katelyn M.
Le client n'a pas laissé de commentaire.RAYNELLE R.
Le client n'a pas laissé de commentaire.Steve N.
Le client n'a pas laissé de commentaire.Theodore F.
Le client n'a pas laissé de commentaire.Paulette L.
I will not ever recommend uhaul to anyone after my experience.Elizabeth S.
Le client n'a pas laissé de commentaire.Bret J.
Some cases involve renting trucks for longer; help make this easier on the website.JAMES P.
Le client n'a pas laissé de commentaire.GREGG B.
Maybe freshening up the uhaul before it's rented. The uhaul smelled but that is my only complaint. I would definitely use this location again and recommend it to others.Mekah J.
Le client n'a pas laissé de commentaire.PEGGY E.
Quick service! I was in and out in no time at all!JEFF G.
No need to, the owner was very friendly and explained everything in detail and was even concerned when I had to wait for my taxi to come and pick me up.Roberta H.
I felt like the gentleman that I renter from wad a little rough with the transaction . I felt like someone stealing a uhaul or something. The truck was in great shape and clean. No issues there.ian B.
The guy was great. I'll rent here again.CATHERINE S.
Le client n'a pas laissé de commentaire.BRENT F.
Le client n'a pas laissé de commentaire.LINDA S.
Le client n'a pas laissé de commentaire.KENNETH S.
Le client n'a pas laissé de commentaire.Sharon W.
Le client n'a pas laissé de commentaire.KENNETH M.
Great experience. Every step of the process is well thought out.Brett D.
Le client n'a pas laissé de commentaire.EMER O.
Le client n'a pas laissé de commentaire.Stephanie P.
My experience was awesome - great customer service.- only thing I would say - make sure cab is clean including seats. Blood was all over the drivers seat- didn't recognize until I got to locale to load my furniture. Just glad I had jeans and sweatshirt on- Took rubbing alcohol and cleaned driver seat before departing on trip........JEN A.
I couldn't locate the key drop-off box and had to use the payment slot. I'm not sure if that was correct but I had no other choice, as it was after hours.SELINA B.
Le client n'a pas laissé de commentaire.Eric G.
Could not rate the return UHaul facility as they were closed when we dropped off the truck. We are very happy with UHaul. We will use UHaul again. We will recommend UHaul to our friends. Go UHaul !!!ROSANNE S.
Le client n'a pas laissé de commentaire.JOE E.
Le client n'a pas laissé de commentaire.MICHEAL Y.
Le client n'a pas laissé de commentaire.REGENA R.
Le client n'a pas laissé de commentaire.WILLIAM H.
Le client n'a pas laissé de commentaire.rick N.
Pleasure to do business with!MARK S.
Le client n'a pas laissé de commentaire.JOAN G.
The location was inadequate in many respects. First, I arrived to drop off my truck at 6:45 pm the day prior to its scheduled drop-off. To my surprise, no one was available to meet with me even though I was told that it was open until 7:00 pm. Additionally, there is no drop box for the key, so it was unclear where to leave the key.GABRIEL H.
Le client n'a pas laissé de commentaire.CATHERINE L.
lower your long distance prices.. 200,00 $ for 11 hrs of work and travel seems pretty expensive. yes it was a newer vehicle, and yes everything went smooth, but if it were a older vehicle, you would have charged the same anyways. but all and all, from start to finish I spent close to 300,00 $ to drive 427 miles.DAVID M.
Le client n'a pas laissé de commentaire.FRANK D.
Le client n'a pas laissé de commentaire.Christian A.
Le client n'a pas laissé de commentaire.Jerry M.
Le client n'a pas laissé de commentaire.JILL T.
Le client n'a pas laissé de commentaire.TENA A.
When you tell the customer a price of 315 $and then get there and the price is 375 $that was bs i will naver use u haul againJOEL H.
Le client n'a pas laissé de commentaire.EMILY H.
Had to run credit card twice once for truck and another time for boxes. Should have been one transaction. Also no place to drop keys after hours.JOHN P.
Put an air freshner in the cab, it smelled a little bit.FRANCIS G.
Don't agree with prices at all could have rented same vehicleLINDSEY O.
Le client n'a pas laissé de commentaire.TRENA A.
Le client n'a pas laissé de commentaire.MATTHEW CHARLES R.
He made me put more fuel in truck then it had when I picked it up. The guy called me two hours before my drop off time. And he was not friendly at all. I would not recommend this U haul site to anyone.donna S.
Le client n'a pas laissé de commentaire.gary M.
Le client n'a pas laissé de commentaire.ROBERT K.
Le client n'a pas laissé de commentaire.TODD M.
Excellent service à la clientèle.JOE E.
The pick up location was great. I did not like that I had set the pickup location to be Avon ohio, and then this service setup the pick up in Elyria ohio. It was a bit out of my way.TOWNSEND S.
The manager, Joe, was great. My truck was super clean. I will be back again.JOE S.
I was charged for cleaning mud off tires. This is Rediculous. There is nothing in contract about this and I will be fighting this. Will never use uhaul again.KATY M.
Excellent customer service, would definitely recommend to others...FRANK O.