Customer Reviews for My Storage Prescott Valley LLC
(U-Haul Neighborhood Dealer)

26 évaluations

11460 E Santa Fe Loop   Dewey, AZ 86327

(928) 772-1069

Heures d’ouverture

  • Mon-Fri: 9:30 am–6 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed
Heures d'ouverture spéciales
  • 7/4/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(928) 772-1069

11460 E Santa Fe Loop
Dewey, AZ 86327

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9:30 am–6 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed
Heures d'ouverture spéciales
  • 7/4/2024: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

First off, Kyle was our representative for U-haul and he treated us exceptionally well! This young man went out of his way to make us feel part of the community, not just a customer! For us, that meant the world being new to the area! Awesome place to do business and Kyle is an exceptional representative for U-haul…bravo hiring this young man!

Matt S 
Évaluation :
5

Always great service. Thanks Kyle. Juan Cruz

JUAN C 
Évaluation :
5

Kyle was very kind and helpful! Will use this location again

JAMES S 
Évaluation :
1

For starters, you can not let people reserve trucks at locations that literally have zero trucks available. I reserved a 15 foot truck weeks ago at the uhaul where my storage unit is. A day and a half before my move date, I get told there are no trucks of any size available. I ended up having to drive an hour round trip to another location. At that location, they didn't even have the key for my reserved and confirmed 15 foot truck in the lock box assigned. I showed up 20 minutes early to start my pick up only to not leave until an hour later with a truck 11 feet longer than I reserved because no one bothered to put the key in the box for me. The only key present in any lock box was for a 26 foot truck. It was extremely nerve wracking driving such a huge truck over an hour away. I would NOT recommend this location or Uhaul in general at this point considering the numerous issues at multiple locations.

Kali M 
Évaluation :
5

Robin went over and above to help us with our drop-off. We also rented a storage unit at this location. It is new, clean and easy to access.

Deborah S 
Évaluation :
5

They went above and beyond to make sure I was taken care of

Ashley S 
Évaluation :
4

Vehicle maintenance issues given to the return agent.

Janelle M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W 
Évaluation :
1

Again contract is never provided rent from here and see all kinds of unexpected expenses

Seferino Q 
Évaluation :
5

The support was great. Our services representative was attentive and took care of everything to make sure we understood how the equipment worked and we were ready for a safe trip

George G 
Évaluation :
5

great experience, in and out easy

Douglas B 
Évaluation :
5

You have a great U-Haul Rental. It was a pleasure doing business with you! I'd recommend you to everyone that needs a U-Haul. Keep up the excellent work!!

louanna k 
Évaluation :
5

Young man at the desk was super helpful. I complained that the lock boxes were so high I had to find a rock to stand on. He told me he alerted you and you were going to change it.

Carolyn L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James J 
Évaluation :
5

Everything went smoothly, thanks again for the easy booking!

Katharine M 
Évaluation :
5

Friendly and helpful got me in and out quickly. Only minor complaint is they need to keep pressure on city to fix the street to get to location.

TONY D 
Évaluation :
5

Very Nice

mark h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny S 
Évaluation :
5

The young man who dispatched my truck was a new employee to this dealership and incredible. I believe my rental was his first, and he handled everything impressively. The facility was shiny and spotless. Thank you and congratulations :)

Renee R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Giles F 
Évaluation :
5

The staff is super helpful. Very happy

Vaughen S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis G 
Évaluation :
5

Fix the website. It has so many layers to up sell you it's crazy. The staff and locations and trailer were great!

Josh D 
Évaluation :
5

The trailer was so comfortable to load and tow with Lexus RX400H.

Sergey M 
Évaluation :
5

Customer service representative very friendly and took care of me right away

Steven A 
Non les évaluations ont été soumises pour cet établissement.

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