Great staff! Very helpful
John M
My Storage Prescott Valley LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dewey, AZ 86327
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Great facility and friendly employees.
Joseph PI was pleasantly surprised with this location. The employee went above and beyond to assist.
DALE FMy first booking didnt show up, called and then a reservation showed. The customer service rep that answered was amazing she walked us through the entire process because picking up with your phone is not cohesive. It is very tumultuous. We got our rental finally after an hour to get through the steps. Then as we were unloading the truck that had not been maintained door broke and fell on us we had to prop up the door with the ladder which made our move really hard and made it a day a lot longer. This was also a huge liability. I received a text message saying to call a number to take our truck to different location for drop off. I called and Tom answered and asked me to take my truck to tempe. Which was about 45 minutes out of our way. I told him I would not be doing that. He said the truck needed service and that's why they needed in tempe. Therefore it was known that the truck was not safe to be running out but was still running to us. Then we dropped off at the U-Haul And my charges were significantly higher than the original charge I was quoted at peoria. We were also required to drop off at a different location and surprise. Fortunately the assistant manager at the store was amazing and she worked with me to get me the original price. I was issued a refund of $74. However now I am looking at my card and I was charged twice $93 as well as a 16590 charge I have called to try to get my 16590 charge back as I was charged twice, however I did not receive assistance over the phone I was sent to the store which did not answer and will be calling me back. After this experience, the liability issue of almost being injured by a broken door, and a terrible experience overall outside of the two customer service reps who really help me. I will not be renting from you all ever again.
Marie TImprove the uhaul app
Daniel L