Customer Reviews for Myers Car Care
(U-Haul Neighborhood Dealer)

167 évaluations

3240 S Liberty St   Canton, MS 39046

(601) 859-2945

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(601) 859-2945

3240 S Liberty St
Canton, MS 39046

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The representative was very helpful. Second time we utilized this office. Will continue.

Ron Bining 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shovokie Dixon 
Évaluation :
4

The service was perfect. Went out of his way too get me the vehicle after hours.

Ron Bining 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Emma Jenkins 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas Maynard 
Évaluation :
1

The guy at this location was beyond unprofessional. I called to get an explanation about a quote after my money was taken for a different amount and the guy was rude and even ran after my brother and told him I didn't want the truck anymore and that is not what I stated. So on top of being rude he lied on me. I will never use this location again. Learn about customer and how to talk to people. Now he wont answer my phones calls. VERY UNPROFESSIONAL!!!!!

xavier houston 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENNIS Conroy 
Évaluation :
5

The representative was very great gave me good information I would come back again and recommend the location to others

Sheila Dillon 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Keshia Luckett 
Évaluation :
1

Le client n'a pas laissé de commentaire.

forrest johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GENE MILLER 
Évaluation :
5

Great customer service, Aubrey was very kind and courteous.

Julianna Sims 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cody Beatus 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonya Smith 
Évaluation :
2

I opted for truck share 24/7 and it was not available Was also told by owner that he would be leaving at certain time so I would have to return truck earlier than I reserved it for

Keelan Swearengen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Maloney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Percy Barr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keddrick Crowley 
Évaluation :
5

The staff went over and above. Très sympathiques et professionnels. Fortement recommandé!

Robert Ruby 
Évaluation :
5

I did not actually deal with anyone other than calling to see how to return the unit being that it was Sunday. The man that answered was very friendly and helpful and told me exactly what to do

Kimberley Simmons 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Farmer 
Évaluation :
2

This was not the location that our reservation was made…why do you make a reservation if it is arbitrarily changed? And it was not in the city that we made the reservation for!

Stephanie Crossman 
Évaluation :
5

Great customer service!

Alison Myers 
Évaluation :
5

Aubrey McMillian is Professional, gracious, and just so nice to work with. Aubrey went above and beyond to get us set up . Just can't say enough nice things about this experience!!!THANK YOU! Kathryn B

Kathryn Barrows 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin Ellis 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin Dyess 
Évaluation :
5

None.

Rachael Wilkins 
Évaluation :
5

Outstanding service and very helpful. Great attitude.

Jack Joiner 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Coner Reed 
Évaluation :
3

Make easier to talk to a rep when have location change before additional charges are added

Deborah Martin 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Juliet Barron 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHENEY LUCKETT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Blount 
Évaluation :
2

There was no one available to talk with at pickup and the additional material ( dolly and packing blankets) were not provided. These were disputed on my bill but this far they keep trying to bill me the extra $40

Caleb Nicholson 
Évaluation :
5

no interaction with staff, location was closed. Easy drop off with the app.

James Bolstad 
Évaluation :
5

Would like more notice of where the truck will be located for pickup. We went to the location where it was reserved and didn't get a call until 15 minutes before time that the truck would be at a different location. The associate and service were great. No trouble with the truck, except that I should have gotten the larger size! 

SARAH BOOK 
Évaluation :
3

Equipment was dirty but it worked really well. The location needs cleaning.

Russell Coleman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emma Jenkins 
Évaluation :
3

The truck had roaches and a dirty windshield inside.

Mary Leigh Poole 
Évaluation :
5

Appreciate the assistance given in getting the rental completed on short notice.

angela alexander 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Herlocker 
Évaluation :
2

I rented a 6' X 12' trailer on Friday, 2/28/20. The owner of this former gas station was in and out of the office causing us to wait around there for an hour to rent a trailer and finally leave with it, and we had a 6 1/2 hr drive - and it was 4:30 PM!

John Peacock 
Évaluation :
5

the owner was very nice to have the trailer ready and meeting us on a Saturday during COVID

Mark Castleberry 
Évaluation :
5

I had excellent service and would highly recommend this location to anyone looking to rent a uhaul truck. I received excellent customer service above and beyond what is expected. I can't say enough about the service received. Thank You, Tabitha Bowen

Tabitha Bowen 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa Williams 
Évaluation :
3

This location is a car repair shop and maybe is not best suited for a uhaul location.

montez parks 
Évaluation :
4

Le client n'a pas laissé de commentaire.

charles pierce 
Évaluation :
5

This location saved me and was great! I thought that my moving weekend was going to be ruined at first. I reserved a 15 foot truck on July 15, 2019 to pick up in Jackson, MS. I was informed July 18, 2019 that my truck was unavailable in Jackson and I would have to pick it up in Sumrall, MS, which I had never heard of and later found out was two hours out of the way. I called that night and the agent told me she could do nothing and they "probably" could help me in the morning. I called first thing the next morning and she said she had nothing available in Jackson. She checked again and said that had a 26 ft, which was way to big. She checked again and said she had a 10ft in Canton. Even though it was not the 15ft I originally reserved at this point I had to take what I could get. What is the point of U-Haul taking reservations if they are not going to honor it!! At this point no one at U-Haul had apologized for this mix up at all and I really felt like this was not a priority or issue for anyone I spoke with at U-Haul. They were all border line rude. After this stressful, inconvenient incident I am not sure that I will ever use uHaul again. Like I said, thank God for the nice man in Canton!

Jimmy Franks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adam obaid 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky Beavers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Chaney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHUCK BELL 
Évaluation :
4

The location looks shady but overall good experience.

Leanthony Booker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY CLARK 
Évaluation :
3

Good service very helpfull

EDWARD BEED 
Évaluation :
2

Don’t rush the customer if it’s not scheduled to be back.

Teambera Ware 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clint rivers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john dixon 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Menges 
Évaluation :
5

I was extremely frustrated that my rental was not available at the location that was reserved. I was forced to drive 1,5 hours round trip to pick up the trailer. I had no notice of this change and no efforts were made by the staff or manager to accommodate my schedule due to the unforeseen major delay. That said, Myers Car Care in Canton was excellent and provided great service. It was a pleasure to do business there.

Wes Harp 
Évaluation :
2

Recommend another location. Also this location closed 15 minutes early on my pick up date. However due to awesome tenaciousness of the young lady whom helped me over the phone she was able to contact the owner or manager that allowed me pick up the trailer by myself. I tip my hat to her.

Évaluation :
2

Le client n'a pas laissé de commentaire.

Martin Antoon 
Évaluation :
2

Pickup location did not have moving accessories like boxes and dolly

Eddie Baldwin 
Évaluation :
5

Location was closed when equipment was dropped off.

paul clauss 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Larry Love 
Évaluation :
2

Le client n'a pas laissé de commentaire.

CHRIS HUDGISON 
Évaluation :
5

Owner very helpful. It was raining and I was in a hurry. He came out and held an umbrella so I could get hooked up and leave on time.

Max Farmer 
Évaluation :
5

Helpful ma. But the mileage was wrong. He said he fixed it but it wasn't fixed. Now the next guy is charging me more.

Enoc Reynoso 
Évaluation :
5

Excellent seevice

SHERRIE FLETCHER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvette Hawkins 
Évaluation :
1

They gave 20 miles more than I turned it in with. I ALWAYS take photos upon turning in rentals so I knew my correct mileage! That makes me weary of Uhaul and if they try and cheat consumers in the end. I would not be comfortable dealing with that location.

kathy Taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory Clark 
Évaluation :
2

Not a company store so no boxes, locks, etc... but staff was friendly and helpful.

Paul Barrett 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Vivian Lund 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Morgan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd Dupree 
Évaluation :
1

I ordered the dolly and I didn't get the dolly. The guy at the place was rushing me to have the truck back

Sharron Johnson 
Évaluation :
2

I was picking up the truck for a relative that was traveling in to do a DIY move. Her reservation she made on line provided her a total of 512, however I had to provide payment to pickup the truck with no other options to me the cost jumped to 612 not sure how. Second the interior mats was covered with dried mud and the interior truck had mud we had to clean the truck prior to loading because we knew we would be charged a cleaning fee if we turned it in the way we received it.

KEVIN DURANT 
Évaluation :
2

The pickup location was over 45 min from my residence

Greg White 
Évaluation :
5

Great customer service!

jonathan dunlap 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy H Braswell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES BROWDER 
Évaluation :
5

Nothing everything was great sales man was very nice and helpful thank you for great service

CHARLES BROWDER 
Évaluation :
1

I booked online and called to pay for my one way rental over the phone and spoke to three different people who were unable to do this for me- contacted customer service, who transferred me to reservations, who transferred me to the regional office- the lady I spoke to was very nice, and stated the credit card was on file and I wouldn't need to present it at pick up. Wonderful! So my driver (doesn't have a credit card) goes to pick up the U-Haul and what a shocker--my credit card wasn't saved on file. I book U-Haul's almost every week all over the US and its always been this level of inconsistency! Very frustrating.

Brandon Taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edna Carter 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anne Dulske 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edna Perry Carter 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lamar Davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Max McWiggins 
Évaluation :
5

This location was great. The issues I had with this rental started with the location at Beasley Rd in jackson Mississippi. I asked for a 17' for one day reserved it 1 week in advance and when it came time to pick up i was told it had to be back after 16 hours so I had to go to a new location and get it a day later so I could use it for the time I needed. Because of this issue I had to adjust all of my moving plans.

Jason Reichenberg 
Évaluation :
3

U-haul needs to find a better way of giving its customers their contract rather than through email, the contracts do not download, showing "Cannot Generate Preview"..I've attempted the email 3 times and still do not have a copy of my U-haul contract. I have asked that one be sent via US Mail

JEFF MILLER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tosha Granderson 
Évaluation :
1

I reserved a 10ft truck at the Ridgeland location. The truck was at the Canton location. It was not 10ft it was 17ft. This cause more expense in gas and additional bracing etc. Not happy at all.

Robert deck 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TABITHA COOKS 
Évaluation :
1

The back of the uhaul was filthy matresses were ruined from the dirt and dust. My family had to sweep and clean just to get the rest of our furniture on the truck.The brakes were horrible we had to drive under 50 miles per hour to get to location. Every year I move because of my job, never again will I rent from Uhaul

Lekisha bibbs 
Évaluation :
3

The blankets were not folded. Also, when allowing reservations to be made, you all should include extra mileage for traveling to and from the location for pick-up/drop off. This location was 40 miles from where I was moving from. My allotted mileage did not include transporting the truck from the pick-up location to the apartment, resulting in extra fees, because I was not assigned a convenient location. Also, there should be a link between your vendors and your reservation system, so that when I choose a location, I am notified whether or not they have the equipment available to suit my needs. If they don't then I should be able to select a location that does, not be assigned one that is an hour away.

Andria Buckner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse Herbert 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william dodson 
Évaluation :
5

Had everything I needed.

JARED JOHNSON 
Évaluation :
2

I called the U haul twice to confirm a 20 foot truck, because I ordered a 15 foot, due to their instructions. When I arrived, I was told they only had the 15 foot truck. He was not concerned with my issues and answered I don't know with many questions. I had to leave my kitchen and chairs, recliner, shelves, and bathroom vanity behind because I was told I would have to drive at least 100 miles to obtain a 20 foot truck.

Carolyn Henderson 
Non les évaluations ont été soumises pour cet établissement.

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