Customer Reviews for NAC Wireless
(Concessionnaire U-Haul dans le voisinage)

132 évaluations

1300 Indian Trail Rd No 103   Norcross, GA 30093

(770) 381-8497

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 7h pm
  • Dim : 12h pm à 6h pm

Services dans cet établissement :

Pour nous contacter

(770) 381-8497

1300 Indian Trail Rd No 103
Norcross, GA 30093

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 7h pm
  • Dim : 12h pm à 6h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

AMBER H. 
Évaluation :
5

The service is very good

Luis V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN M. 
Évaluation :
5

Have more van available for less waiting

LOUIS P. 
Évaluation :
3

It was raining when we had to move and return the truck, so make sure you clean, sweep, fold, dust and mop before returning or you will get charged. It was raining when we had to move and return the truck

PORSCHE H. 
Évaluation :
5

Pleasant experience

Jeffery P. 
Évaluation :
1

Representative was awful and he was telling me if i didnt bring the uhaul back he was gone have to hunt me down and they called me stating i left the uhaul dirty when i didnt and said they would send a picture and never did and I would like a full refund this is unacceptable

JASON G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DARRELL B. 
Évaluation :
5

Mr Edward is always caring excellent Coustmenr service , an excellent location with friendly , knowledgeable staff that made my for an enjoyable rental experience , I had great experience from pick up through return , I do recommend all of you guys for this store for any pick up and drop off location , very nice and very helpful , I had no issue All is good you are the best and thanks for everything and god bless

DHAVAL P. 
Évaluation :
5

Very good experience, and I appreciate this location and the gentleman who helped me on the phone prior to pick up. Everything superb!!!

JEREMY G. 
Évaluation :
5

I called the day of needing a rental; they were very nice and polite. Booked the reservation and I was well on my way. I also needed more time on the rental, they helped me with that and all was well. I will definitely recommend them to my friends. Great Job!!! Could not have gotten better service any where else. Blessings

JEMICHAEL T. 
Évaluation :
5

He was awesome

DALLON H. 
Évaluation :
5

Ok

MANUEL G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ANTONIA W. 
Évaluation :
3

Front tires on uhual had no thread what so ever and low air. I was fearful to take the truck thinking a tire would blow. Did not feel secure at all. Called 1800 number with concern was transferred and put on hold with no response, Wow....

Faylisia H. 
Évaluation :
5

They charge me a a cleaning fee when it was already dirty I have pics and video when I got it

Raven D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eduard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OBEL ANTONIO S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ATHENA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA F. 
Évaluation :
5

Good efficient staff. Convenient location. I did not have any problems picking up and returning. The van could have been a little cleaner from animal hair in the front pax seat and the dust and stuff in the back. Other than that the service was great.

ISHTYAQ Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rochelle R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cody S. 
Évaluation :
5

There was only one employee at this location. Other customers had to wait for service

Richard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe S. 
Évaluation :
4

The staff at NAS Wireless were very friendly & knowledgeable. I will definitely go back there the next time I need a rental..

Wayne J. 
Évaluation :
5

Clean is relative and it was just fine for several hour use. If I was driving all day, I'd clean the windshield!

Frederik T. 
Évaluation :
1

Hire people with higher and better energy level.

Raul S. 
Évaluation :
1

The girl working was rude and very stupid. I did online rental and she re did the whole process

Amanda T. 
Évaluation :
5

Maria was professional, friendly and on point at all times. No surprises/a rewarding experience.

Casandra B. 
Évaluation :
5

Communicate that there is a $.59 per mile charge

Avontes M. 
Évaluation :
4

A bit congested location.

Mark J. 
Évaluation :
5

There was nothing that I could think of at the moment. It was an overall great experience.

Stacey C. 
Évaluation :
3

I requested an 8am pickup when I reserved the trailer only to find out the morning of pickup, the T Mobile phone store didn't open until 10am. UNACCEPTABLE. The lighting hookup was wrong for the trailer and the vehicle I identified using to tow the trailer and I was forced to buy an adapter for twice the cost of the normal market. I will NEVER use U Haul again.

Donald B. 
Évaluation :
5

amazing service.. the staff is extremely helpful and fast

Eduard G. 
Évaluation :
5

This U-Haul location is excellent 100 % satisfaction vehicle is always clean dependable the owner is absolutely fabulous and the team is excellent..

Carolyn N. 
Évaluation :
5

I had an extreme emergency and needed a U-Haul Van. It took 10 minutes to do the paperwork they are absolutely the best around Atlanta Georgia!!! Never an issue with the vehicle's and are always very clean.. courteous, excellent customer service, and very professional.. I would never go anywhere else to rent a U-Haul except for this company.

Carolyn N. 
Évaluation :
5

Great location. The people were helpful. All was good.

Lloyd J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph G. 
Évaluation :
4

The location is in a strip plaza and kinda difficult to park the truck. But it was clean and convenient for me.

Karen D. 
Évaluation :
5

Nothing to improve about the staff, Maria was very helpful.

Alfredo S. 
Évaluation :
5

There was an issue because the truck i wanted was kept out by other renter. The manager gave me a different truck and did not charge me an upcharge. I was very impressed and will use them again anytime.

Glenn V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffery S. 
Évaluation :
3

More professional staff

thomas G. 
Évaluation :
3

Location did not have requested moving blankets. Had to drive to Jimmy Carter location to pick them up. When pickup was moved to Indian Trail from JImmy Carter, someone should have checked on blanket availability.

Donald M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

juanisha M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zydrunas S. 
Évaluation :
1

I was told that the U-Haul personnel was supposed to unhook the trailer for me the same way that the personnel hooked it up. The lady, who told me her name was Vanessa, told me that they do not unhook trailers and that I need to unhook myself and drop it off and then come inside to do paperwork she was adamant that they do not unhook trailers no matter how many times I told her I could not! I am a disabled veteran and I am not able to move heavy trailers around but obviously that did not matter to that establishment!!!

ANGELA V. 
Évaluation :
1

No updated info on changing location to pickup reservation, got charged for fuel when vehicle was returned with EXACT fuel that was with truck. WILL NEVER USE UHAUL AGAIN.

Jose L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick S. 
Évaluation :
5

Very friendly staff. That was one of the main reasons I went back to that location.

patrick S. 
Évaluation :
2

When I arrived I asked if the truck I rented was unlimited mileage and she stated yes. Well at the drop off point I was informed there is no such thing as unlimited mileage plan.

Debbie N G. 
Évaluation :
3

I don't speak English correctly but the customer service has helped us a lot. thank you

beaupaul L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick S. 
Évaluation :
2

Clean up truck. I filled up the gas to the original point when I picked up the truck, but I was charged extra anyways.

Alejandro N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
1

I was to return the truck at a business that wasn't even built yet. After spending a hour on the phone with a very incompetent uhaul rep I was finally directed to bring the truck here.

Matthew T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANCISCO P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Deiquon T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

katrina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corrine W. 
Évaluation :
5

great friendly customer service would definitely use this location again

Stefan R. 
Évaluation :
5

it was Great!

Angelica R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily M. 
Évaluation :
2

no signs to find location. clerk was very nice. too too long

gavin P. 
Évaluation :
1

Return phone calls and better customer service

Diandra R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

rashika T. 
Évaluation :
5

The first uhaul retailer was closed for the holiday but I should have been told this before the representative called and changed my reservation pick up spot. I had to waste more time trying to find the uhaul store.

Valorie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel C. 
Évaluation :
4

I booked my rental van for three days and total Mileage requested 1600. I used it only two days and returned with 1399 miles. But I was charged almost 150 $extra for miles. Please refund the money immediately.

thamty M. 
Évaluation :
2

The Associates in this location needs to be more customer driven, I felt my business was not valued.

Sunday O. 
Évaluation :
5

Nothing. Staff was professional and pleasant. I will definately come back and send referrals.

MAMDOUH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eduard G. 
Évaluation :
5

Drop off point red flagged the trailer

Wayne C. 
Évaluation :
1

The woman that worked here was extremely rude and not helpful AT ALL. I asked for her assistance with connecting the trailer and she refused to help, on top of not answering my questions. Terrible service.

Ivy E. 
Évaluation :
5

They stayed open just a tad bit later to wait for me. I appreciated all of the effort & customer service.

brandon P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eduard G. 
Évaluation :
2

Hard to find location. No one answers phone to find out where it is.

Jerome H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ADRIAN B. 
Évaluation :
3

They were supposed to open at 10 and it was 10:15 before anyone arrived. Not professional. However, the equipment worked perfectly with no issues. I would recommend you all for rental on this unit.

phillip F. 
Évaluation :
5

Great service

armando G. 
Évaluation :
2

I returned the truck to the correct location (in the exact same parking spot), at the correct time and on the correct date. I receive a call THREE days later saying that I did not returned all of the equipment. Now I'm being charged again because the forgot to close the contract. When I contacted customer service she was nice enough to call the location and see why they were saying the equipment wasn't returned. The woman at the uhaul location said that she was busy with other customers and that she would call back in an hour. She had not check to see if the truck was outside since I dropped it off. It has been three days!

Trenicia W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MIHAELA L. 
Évaluation :
1

I have filed a complaint

lyndsy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa L. 
Évaluation :
5

Best uhaul location in town, amazing customer service

eduard G. 
Évaluation :
3

The truck was dirty in the cab the back of the truck had grey mud on the floors and smelled like manure headlights were not adjusted hard to see at night

Karl T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

patrick S. 
Évaluation :
3

I was redirected to this location after the original pick up location said they did not have the truck I needed. Had to call the 1 800 number and then had to wait an hour before the other location opened. Overall, a very frustrating experience.

Mark G. 
Évaluation :
3

Not aware of trailer drop off. Had to look in computer and analyse contract to insure trailer was at correct location. Once that established, the rest went well.

Stephen B. 
Évaluation :
3

Make sure that locations you send customers to are still open for business and renting trucks. I wasted an hour and a half and 50 miles chasing a rental after being sent to a closed dry cleaner "rental location".

Terry G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khara D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

snowie S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KERRY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joel R. 
Non reviews have been submitted for this location.

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