Samantha was very cordial, helpful, and professional - among the best I've dealt with. However, the location lacked the full service, and expanded hours that might have worked better for me. This is essentially a mobile phone vendor that happens to serve as a rental agent. The return process that was totally dependent on my proficiency with your app was difficult especially because the store didn't open for two hours after I had to return the equipment. It was my first experience with the app, and the availability of an Internet connectivity outside on a chilly morning made this less than the enjoyable experience I've always had with U-Haul. Too many pictures to upload to meet your requirements because the human agent was totally removed from the process.
Peter Edwards
North Atlanta Communications Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Norcross, GA 30093
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Great customer service by everyone at this location. Easy process in picking up truck and had no problems with truck while in use. Will come back to this location next time I need a truck.
Janet SanchezAlondra and management are not professional. They're crooks and will fraudulently charge you. The uhaul they rented me was so bad my lg dryer door broke! They marked the gas in the wrong spot and as I did my walk thru I brought it to alondra's attention. She said I would still have to put it where the contract says it is even though she also said that it wasn't at the mark the contract said the gas was. They charged me 2 additional miles even though I have proof it's2 miles less. So much happened it would literally be like I'm writing a 5page essay so long story short DO NOT RENT FROM HERE!
Trina NwokeTell the manager to stop lying about the gas and the miles in the truck that people use
karronda jacksonNeeded alignment. Didn't accept debit card for cargo van so had to take box truck. Needs maintenance. Bad noises/pulls to right.
Joshua Rogers