Le client n'a pas laissé de commentaire.
MARK I.
Customer Reviews for Nanaimo Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I was dealt with and picked up my reserved car dolly in a timely manner. Very helpful and accommodating staff.
Michael R.The personnel were absolutely amazing. Super friendly, above and beyond for service.
DANIEL C.Always an amazing experience dealing with South wellington uhaul in Nanaimo bc. They always go over and above for me and I truly appreciate them. I wont go anywhere else !
Alisha N.Give out free coffee
David T.Very good customer service.
Ron H.Very nice people to deal with, this was my second time using this location and will again. Thanks
Joe W.I had a great experience, a quick tour of the truck may be useful for people who aren't familiar with big trucks! Excellent customer service!!
Carrie S.Very helpful. Went above and beyond to assist me. Merci
lorne A.Nothing just keep doing what you guys are thanks again great service friendly
Gordon G.Mark and the staff are amazing and would rent from them again
Jasmine A.Friendly, fair people. Will come again.
margaret W.These guys are great. Nice, and helpful.
Alistair B.So impressed with the service, kindness and accommodating help. I am glad I got asked for a review - I have never had a u-haul experience that I would comment on... As I left today, I thought I really need to tell someone how outstanding they were! Great people - super impressed!
Alec W.I have always used U-Haul for all my moves, this location exceeded my expectations. My experiences minus one bad experience in Campbell River have always been good but these two at this location are awesome, well done!
Kristan D.Nothing.
Mary Ann W.Great service
Shawn J.Pleasant helpful excellent.
NANCY W.great experience Thankyou
William W.Thanks for 1) answering the phone with a real person 2) being a nice person and 3) having a van at such short notice! Great service and friendly too. :)
Sonja J.A+!
Marc L.Tammy and team were amazing!
CLAIRE B. | Expérience généraleAbsolutely amazing, friendly staff and completly knowledgeable, explained things with detail and brought up points of trailer use I hadn't even considered, pick up and drop off was seamless, will be using this locations services again for year to come, thank you very much.
Rob H.Excellent service à la clientèle
Randy J.Excellent service
bruno O.Convenient location right on Hwy#1.
DARRYL K.Well maintained equipment with a strong maintenance program. The equipment was in top shape for our 1600 km journey.
George M.Nothing, they were so friendly and helpful they couldn't possibly improve
Michelle P.Have a young man that is very efficient at helping to hook & unhook trailer
Robert F.Great staff, great service
Leslie V.Friendly knowledgeable staff very quick and easy transactions well done
Kerry W.GMC Savana Cargo Van Breaks Sticking To The Floor Diagnosis Smells like Rotten Eggs Hit Lamp Pull Damage Back Of Cargo Van Not Help With U Haul
John G.All staff were professional and courteous. Mark (from England), especially was very helpful. Minor confusion at the time of billing, regarding gas rate per Km quoted at the start of the rental versus at the time of return, but sorted out to my satisfaction. Thank you. Gajanan Kulkarni
Gajanan K.Alert customers to the fact that 3 U-Haul outlets in Nanaimo are on different sections of Wellington St/Rd. The confusion caused by city street names not your fault but you could make it more clear which depot is the right one and which depots are not.
Robert W.These guys are the best. They don't need any improvement, they are totally just the best.
Michael V.Fantastic customer service
Robert H.See you again, thank you
Ewen H.Tell/show me where the 4 way flashers were
Terence B.Thanks for saving our wedding
Kelly L.The reason why I wouldn't recommend this buisness to anyone , is because of 1 specific employee. The older man with I think a slight Australian accent. He was Always very rude and a bit condescending to me anytime I spoke with him by phone. He is the sole reason I closed and moved my unit, after the last phone conversation with the him regarding me trying to empty my unit. The rest of the staff, especially the older lady who worked at the computer in store. She is honestly the only reason I continued to use the unit until I closed the account and moved my stuff to another storage company!!!
meghan a. | Expérience généraleThis Nanaimo location is superb. The owners and staff are well trained, courteous and professional. The grounds are attractive and the rental equipment always in top condition. Je la recommande fortement.
Paul T.Good service. Nice Folks.
John H.The van shook and felt like it had been in an accident or it needed alignment. We have previously rented from UHAUL and the vans were better maintained
Jacquelyn R.This location was absolutely wonderful. Extremely helpful and accommodating. Great experience.
Jason G.Great experience and lovely receptionist
Cara A.Tammy was amazing and took care of all our needs.
Declan C.Very friendly , helpful staff !
Ann W.They were able to help us at the last minute, we needed a m/c trailer to pick up our son's bike in Sidney. It was available at the time we needed it, they hooked it up to our van and off we went. Returning it was just as easy. Trailer pulled well, allowed us to load the bike super easily. Absolutely we would recommend these guys.
Maarten K.Tires were bald, needed a font end alignment, breaks were terrible. The passenger side mirror was hanging off. Ithought we were going to die on the highway.
William K.This is by far my favorite location for u haul rentals. All the people are very professional and helpful. Great place to rent from….a bit out of my way but very worth it.
David A.Very nice and I would rent again and it was close to my house.
marcel d. | Expérience généraleEverything was wonderful. There was a situation that someone moved into my unit in error and the admin were very apologetic quick at fixing the issue. Very Satisfied. Only complain I would say is my door in my unit sticks and one of the maintenance fellows said they would fix it but they did not, this might not have been much of an issue for others but I struggled as I recently had hand surgery. It was BIT of an inconvenience but other than that was an awesome experience Thank You!! Great company Great Service!!
Cathy B. | Expérience généraleThese folks are so helpful and thorough when their equipment is rented out. Super to deal with!
Ken D.So good 👠thanks.
Mark M.Nothing. Keep up the good work.
Marty S.Was as great experience!!! I would highly recommend and will use again.
Jana C.Excellent friendly service, the owner/manager hooked up the trailer for me and did the same on return. That's a first!
Nigel S.Suck less
COLBY O.Very helpful location!
Robert T.I was originally booked for a different location but adjusted
Leslie F.I've used uhaul quite a few times and this was by far the best experience yet. They were super friendly and gave me a good deal
Justin D.Excellent service à la clientèle
Louis P.I don't understand why this location was the drop off when there were ones closer to where I was moving to in Nanaimo. I used extra gas and miles as a result since it was 15 km away. I got charged extra miles.
twylla G.Great service
Louis P.Please do answer the phone calls from your customer! It is not worth it to have voice mail if you do not return the calls
Carlos S.You guys are the best I will rent to you always thanks again guys for everything 💕☺️
april s. | Expérience généraleThe manager went out of his way to be helpful. I would certainly recommend this facility
Peter F. | Expérience généraleLovely doing business with you. Thank you for your very helpful staff
CAROL W. | Expérience généraleNice facility and professional staff.
Michel G. | Expérience généraleExcellent very satisfied
PATRICK O. | Expérience généraleAlways friendly and courteous experience. Would highly recommend. Merci.
RICHARD H. | Expérience généraleClean, secure storage facility. Desk staff very friendly and helpful.
claire w. | Expérience généraleFantastic group at the office, we were in a bind and they looked after us, rented both a parking spot and a P/U a few times, great security, our first time in the yard a couple of us took a walk around , very shortly we had someone from the office checking on us... Would gladly rent a storage lot again..
Glen B. | Expérience généraleAmazing service. Super professional and very accomodating.
audrey c. | Expérience généraleTammy and Mark are very friendly, efficient and caring. They are a great example of great caring customer service. I recommend this business. Murray and Kathleen Reay
KATHLEEN R. | Expérience généraleI found the staff at the location to be excellent. So helpful and friendly. I wouldn't want to deal with anyone else.
Kelli L. | Expérience généraleWe received outstanding service from Nanaimo Mini Storage in every way, from the moment we stepped into their office! The customer service is relaxed and friendly and their knowledge of the business is refreshing. We always had access to our storage unit and retrieved everything without a hint of damage. We would highly recommend them.
IAN R. | Expérience générale