Évaluations des clients Nanaimo Mini Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Nanaimo Mini Storage
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Jane T. le
Great people to deal with , highly recommended!
marc B. le
The 5'x8' covered trailer has a lack of anchor rings. Only has four, one in each bottom corner and there should be two more in the middle. There should also be matching rings at half height or 2/3 height.
Chris J. le
Location and equipment ... No issues. They were excellent. Truck was ready and clean. U-Haul itself can go suck a lemon. Jerked me around with the location of my reservation last minute. Moved my reservation outside of town and charged me for extra mileage and fuel. After hours and several different calls they offered me a 50$ credit to my account. When I called to get the credit applied it was like I never even existed. The stories had changed and nothing ever happened. Terrible terrible experience. In the future I'll just buy my own cube van and sell it after my move. I was told when I called to get the credit they would see the notes on my account that a supervisor had left from the 1800 service number. Those also didn't exist. The fact that my reservation location changed from in town to out of town last minute also disappeared off my account. Clearly some sort of scam going on. Would highly recommend buying a dolly and spending a month moving on foot rather than using U-Haul.
bob O. le
Make sure you are very specific about your location for pickup. There was a bot of confusion surrounding where my hometown was, vs where I could pick up the unit. Ultimately U-Haul figured it out, I was able to pick up the auto trailer I needed, and we all lived happily ever after!
Barbara M. le
Excellent service, friendly, knowledgeable, helpful. Everything went very smoothly.
Leslie R. le
You cannot improve - the operators are super nice and helpful and I had another perfect rental !!!! thanks
Debs L. le
We appreciate the great care and service we received. They helped us get the correct hitch and set us up. Made sure all was safe and secure. Fabulous staff!!!
Michelle H. le
Suggestion to have guaranteed rentals closer to city center/north end. The physical location was very inconvenient and the other pick up points could not guarantee a rental.
DAVE A. le
Everything was fantastic!!! Will always rent from U-Haul! First time doing one-way. Was a bit worried however it went great!!!
Deanne G. le
Online Communications between the client and the company was not the best. We had conflicting information as to the location to pick up the vehicle we rented. Fortunately once that was corrected everything went well.The website does however present some challenges to the use of the internet for arranging transactions.
Stephanie B. le
Even though they were technically closed when we dropped off my trailer the manager was on site and very friendly! She directed us well and was very pleasant to talk to!
Daniel C. le
Great experience.
Liam G. le
Fast, efficient. Even took my call when they were on vacation. Very friendly people.
Steve L. le
Tammy and Matthew went over and beyond to be helpful.
Jonathan P. le
The owner was incredibly helpful, friendly, and accommodating! We ended up needing a truck for a second day of moving and went back to this location (despite it being farther away) because she was so lovely!.
Jerry L. le
excellent service, very accommodating
Richard B. le
It was efficient and Quick. No issues great service
Rob C. le
Great service! Employee was polite and very helpful.
Jean Michel K. le
very professional and super friendly
Shaun W. le
No issues
Fahn P. le
5 star
Sherie M. le
It went good . No need for the storage unit at this time. But I may need one in the future. I will contact you. Thanks
Elsa B. le
I will not be moving in to the storage unit until April 25th. Your website does not permit mid-month rentals, and made me book it for April 1st. Hopefully my locker is still available on the 25th!
Jeffrey v. le
No issues!
Jessica W. le
I reserved a trailer and then was offered a storage unit one month free. Made me happy cause I needed one been there before and they were awesome over all good experience. Would do it again for sure
LIZ C. le
The staff was excellent and able to answer any questions or concerns. We had Qualicum Movers move us out of your facility and they were professional and good movers.