Customer Reviews for Nanas Place Inc
(Concessionnaire U-Haul dans le voisinage)

46 évaluations

3297 Airport Rd   Rockwood, TN 37854

(865) 354-5108

Heures d'ouverture de l'établissement

  • Lun - dim : 6h am à 10h pm

Services dans cet établissement :

Pour nous contacter

(865) 354-5108

3297 Airport Rd
Rockwood, TN 37854

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 6h am à 10h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

If you are asked to drop in a location that is more mileage than your own location, why the heck am I being charged mileage.

steven D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd R. 
Évaluation :
2

Internet services for them was slow. Not even close to a professional establishment. Would not suggest people of color going there. Although the gentleman to assist me was decent, others associated with him were not very pleasant.

Narell H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina C. 
Évaluation :
5

Very helpful due to the fact that I had to drive to a different U-Haul facility due to the one that I was supposed to use did not ever show up

Terry B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles L. 
Évaluation :
3

The air conditioner did not work so we had to have the windows down from Tennessee to Maine. It was so loud my son couldn't use his devices. Overall the experience with the company was good that was our only problem

James E. 
Évaluation :
5

Organize how everything is parked. Very disorganized. They were very nice and hopeful people.

Eric W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carl W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery T. 
Évaluation :
5

Absolutely nothing to improve for the next customer. Jack was very helpful and friendly, he helped us hook up and quickly checked us back in when we dropped the trailer off. I would drive out of my way to rent from this location (and actually did).

Samuel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sarah I. 
Évaluation :
5

Very nice location. Very helpful and friendly.

Adam B. 
Évaluation :
5

Recommend this location to everyone. Jack is very helpful.

Samuel H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clair R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP L. 
Évaluation :
3

The only issue with the drop off at Nanas Place was that there were much closer locations to my address but those were not listed as drop off options. Also, nanas place has been renamed Jacks which is confusing when trying to find it.

Sam C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

mary W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Colt J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Excellent servic

Jeff W. 
Évaluation :
2

Place has changed name to Jack's. Still not sure if the man that checked the van works there or is just a friend of the new owner. He told owner everything is ok, fuel and mileage ok. Owner then told me that I was done and could go. When I asked for a receipt he told me uhaul would email me one, that uhaul tries to go paperless. This has never happened before and I have still not received a confirmation of the drop off, which makes me uncomfortable. I felt as if I inconvenienced the owner dropping off the van even so the store did not have other customers at that time.

Anke A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nikki B. 
Évaluation :
3

Safety chain was broke didn't see it until I was using them had a dog snap on it

Joey S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mary G. 
Évaluation :
5

People were very professional and pleasant.

LEWIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toni M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

RALPH G. 
Évaluation :
2

have the proper equipment at the right location

John G. 
Évaluation :
5

Everything was great. Although a ramp would have been wonderful. It was still a good experience.

DEBBIE D. 
Évaluation :
3

I was charged twice for the uhaul paid cash and my card got charged now my bank account is over drafted.

ROBERT M. 
Évaluation :
4

Everyone was very nice and kind. Would use them again.

DEBBIE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

monica M. 
Évaluation :
4

Kingston location did not have any help. I reserved a car trailer and I was told I was good to go. Then I called again to confirm and no one responded to me and when I came in to get the trailer I was told they did not have it and I had to go out of my way to get the trailer. The rock wood location was great Kingston was not.

JASON G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LYNN R. 
Évaluation :
5

Originally chose this place due to the late hours, was very happy service was quick and polite. Was able to walk in and get a trailer and drive out with 0 problems. Highly recommended!!

BRIAN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bonnie L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

michelle R. 
Évaluation :
1

It was not up to date with times...I had a reservation and they had no way to confirm it..I already paid when I made the reservation. U got tho the location and had to pay then cash as well...I was a nightmare just to be honest.

Amy M. 
Évaluation :
1

The place was not bad. The person from u-haul helping the manager was poor. I was told on phone that I would get 50 rebate back if nothing was wrong with the truck and I brought it back in time. I will never use u-haul again. it's not the money at all it's the facts over using a u-haul and not good communication. I also told guy on phone i would be going 200 miles and he told manager to just put down 50 miles. I do not believe that is right at all especially when I knew what miles I was going.

KImberly K. 
Non les évaluations ont été soumises pour cet établissement.

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