Le client n'a pas laissé de commentaire.
Robert J
Customer Reviews for Nanton Gas Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Friendly and great to deal with
Steve MWhen we opened the truck we would see it was not cleaned before returning.
Ada TFriendly staff and really approachable
reyson bTrailer required work. Ramps would not pull out. Tire strap ratchets required lube and work
Henry SThe service was great.
Richard DThe guys looked truck over and checked everything before leaving and found the vehicle in great shape. The day went well without any vehicle hick-ups. Will recommend you to others in need of truck rental. Thank you for your excellent service. Tim Webster
Eric TWonderful man at this location always!!
Joseph BThis location is always helpful and accommodating.
JENNIFER WThe gentle man who helped me was very professional and polite and helpful
Matt TReally like the good service at this location. Very helpful.
Cody AIt was disappointing to be asked to pick up a truck in Nanton when I booked in Black Diamond, on the day when everything was lined up to move all of our household stuff into the truck. The truck also had a fuel gauge problem and instead of actually being 1/4 tank, was empty, so I had to deal with that right away. Otherwise the truck was great and the guy was easy to deal with at Nanton.
Barb HCouldn’t be better.
Gary HIf your agents can't help and tell you to call the office then you need to better train. Unfortunately your phone agents can't help.eorh and needed to email the manager. Very poor customer experience.
Kristin TSuper friendly and helpful
Pieter MIt was a great location as it was very close to the highway
Riley pAll good.
Gary HAgain a great location to drop off Uhaul. Very kind and helpful. I would highly recommend this location for pickup and drop off.
wanda cVery friendly and never any issue. Great location to drop off Thank You to the owner of Gas Plus you Rock.
Wanda CHold down strap broke while hauling the vehicle causing it to come partially off the trailer. There was significant damage to the front of the vehicle and damage to the trailer. If the vehicle has broke free there quite possibly would have been injury or fatality to an innocent person on the highway.
Randy TVery very nice accommodating gentleman
Leslie K$.79 is a lot to pay per km especially when I need to pay for the fuel as well. That sucks
chuck SClean the trailer inside
terry lWhen the next customer reserves equipment don't give it away to someone else. Actually have it there and give it to them. I drove 730km's to pick up a 20' truck and auto transport and there was no auto transport there for me when I arrived. Then I had to get a hotel that I didn't plan on getting, I had to drive the next day to an alternate location 80km's out of the way (160km's both ways) so I burned extra fuel and lost extra time. All that uhaul did was give me the auto transport for free. They promised me that an agent would call me within two days and see what else they could do. But nobody ever called. I'll never use uhaul or recommend them to anybody again.
Josh KVery nice service
Dorian LAwesome customer service, very fresh!
Bill CThe unit was dirty inside and out. Had to clean all windows and mirrors before I could even drive it. Unit was dirty on the outside and covered in dead insects. Cab floor was also dirty with spilled cat food on the floor along with other debris. Cargo floor was also dirty, not swept out.
gavin WNothing. Excellent staff at this location.
Debra SAgent was more than accommodating to provide me with a truck in an emergency situation. He got me on the way in great time
Stan IWithin 20 miles of travel the"check fuel cap: light on the vehicle came on. I talked to roadsie assistance and was allowed to continue. When fueling the vehicle about 12 litres of fuel was spilled. I felt that there was a leak in the top of the fuel tank. This leak could have created the "check fuel cap" problem.
Robert WNothing!
Carl Zthe fellow did an excellent job in helping getting the trailer on the hitch
Robert WFantastic caring employee
ROBERT BThere is nothing I can recommend the location is top notch !
Jenniferl WExcellent service à la clientèle
david tThere was garbage behind driver seat but otherwise very clean
ROBERT BOwner of the business was rude as hell . His worker was ok.
Robert GGreat staff
ROBERT BUnfortunately I did not use the car dolly after all and was unable to cancel within the 1/2 hr of booking!! Is it possible to get a future credit in lew of not using or even picking it up??
PAUL SDrop off was a day and painless. I am glad at least one location cares about the customer.
Terry BThe man at this location was very helpful in trying to assist us with a discrepancy with an overcharge on our uhaul. This man was very helpful but the main Uhaul company was difficult to work with. We were promised 10 free days to move our uhaul to be parked at the Nanton location after they changed our drop off location from Lethbridge to Nanton. Then we were not given our promised free miles either. It was a pain to solve, but the end result was positive and we got a discounted rate for our troubles. So in the end it all worked out.
dani lGreat location and great people over all
Nancy EThe agent at this location was most helpful, friendly, and informative. he was the best.
LOREEN FThe agent for uhaul was great. Uhaul as a company is complete shit and I will never rent from them again.
Rissa NTo improve for the next customer, you can ensure that all the information recorded in the contract is correct. (Specifically speaking about the amount of fuel in the equipment at the time of pick up.)
John DA definite language barrier was an issue, especially for my elderly father in law. The way things are done electronically is 100 % frustrating, I had to use my personal phone to do his transactions which caused even more confusion. The drop off date turned out to be wrong, and even though it was dropped off 3 days earlier than was written, there was no rebate. U-Haul used to be a great thing, not so anymore.
frank dProcess is redundant. First you book on line and enter everything, TWICE, Then at the location, they do it all again TWICE.. What is the use of booking on line>
Ginetta CAll good
Gary HWas perfect
Gary HService provided was very quick, with no messing about, like some other U-Haul places.. will certainly use this location again if needed.. vehicle was almost new.. thanks again..
Philip GRates per km a little high.
ron m