Le client n'a pas laissé de commentaire.
Suzanne Rahnell
Customer Reviews for Nanton Gas Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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When we opened the truck we would see it was not cleaned before returning.
Ada Te RietstapFriendly staff and really approachable
reyson bautistaTrailer required work. Ramps would not pull out. Tire strap ratchets required lube and work
Henry SpenstThe service was great.
Richard DaviesThe guys looked truck over and checked everything before leaving and found the vehicle in great shape. The day went well without any vehicle hick-ups. Will recommend you to others in need of truck rental. Thank you for your excellent service. Tim Webster
Eric Timothy WebsterWonderful man at this location always!!
Joseph BaileyThis location is always helpful and accommodating.
JENNIFER WINGThe gentle man who helped me was very professional and polite and helpful
Matt ThompsonReally like the good service at this location. Very helpful.
Cody ApplegarthIt was disappointing to be asked to pick up a truck in Nanton when I booked in Black Diamond, on the day when everything was lined up to move all of our household stuff into the truck. The truck also had a fuel gauge problem and instead of actually being 1/4 tank, was empty, so I had to deal with that right away. Otherwise the truck was great and the guy was easy to deal with at Nanton.
Barb HazenveldCouldn’t be better.
Gary HoseyIf your agents can't help and tell you to call the office then you need to better train. Unfortunately your phone agents can't help.eorh and needed to email the manager. Very poor customer experience.
Kristin ThaubergerSuper friendly and helpful
Pieter MalanIt was a great location as it was very close to the highway
Riley paquetteAll good.
Gary HoseyAgain a great location to drop off Uhaul. Very kind and helpful. I would highly recommend this location for pickup and drop off.
wanda chowVery friendly and never any issue. Great location to drop off Thank You to the owner of Gas Plus you Rock.
Wanda ChowHold down strap broke while hauling the vehicle causing it to come partially off the trailer. There was significant damage to the front of the vehicle and damage to the trailer. If the vehicle has broke free there quite possibly would have been injury or fatality to an innocent person on the highway.
Randy TokaiVery very nice accommodating gentleman
Leslie Klassen$.79 is a lot to pay per km especially when I need to pay for the fuel as well. That sucks
chuck SPRUITClean the trailer inside
terry latteryWhen the next customer reserves equipment don't give it away to someone else. Actually have it there and give it to them. I drove 730km's to pick up a 20' truck and auto transport and there was no auto transport there for me when I arrived. Then I had to get a hotel that I didn't plan on getting, I had to drive the next day to an alternate location 80km's out of the way (160km's both ways) so I burned extra fuel and lost extra time. All that uhaul did was give me the auto transport for free. They promised me that an agent would call me within two days and see what else they could do. But nobody ever called. I'll never use uhaul or recommend them to anybody again.
Josh KeanVery nice service
Dorian LondoAwesome customer service, very fresh!
Bill CaronThe unit was dirty inside and out. Had to clean all windows and mirrors before I could even drive it. Unit was dirty on the outside and covered in dead insects. Cab floor was also dirty with spilled cat food on the floor along with other debris. Cargo floor was also dirty, not swept out.
gavin WillimontNothing. Excellent staff at this location.
Debra SnowdonAgent was more than accommodating to provide me with a truck in an emergency situation. He got me on the way in great time
Stan IsaacWithin 20 miles of travel the"check fuel cap: light on the vehicle came on. I talked to roadsie assistance and was allowed to continue. When fueling the vehicle about 12 litres of fuel was spilled. I felt that there was a leak in the top of the fuel tank. This leak could have created the "check fuel cap" problem.
Robert WallNothing!
Carl Zofchakthe fellow did an excellent job in helping getting the trailer on the hitch
Robert WallFantastic caring employee
ROBERT BAXTERThere is nothing I can recommend the location is top notch !
Jenniferl WingExcellent service à la clientèle
david timothy andersonThere was garbage behind driver seat but otherwise very clean
ROBERT BAXTEROwner of the business was rude as hell . His worker was ok.
Robert GilbertsonGreat staff
ROBERT BAXTERUnfortunately I did not use the car dolly after all and was unable to cancel within the 1/2 hr of booking!! Is it possible to get a future credit in lew of not using or even picking it up??
PAUL SALTARELLIDrop off was a day and painless. I am glad at least one location cares about the customer.
Terry BoltonThe man at this location was very helpful in trying to assist us with a discrepancy with an overcharge on our uhaul. This man was very helpful but the main Uhaul company was difficult to work with. We were promised 10 free days to move our uhaul to be parked at the Nanton location after they changed our drop off location from Lethbridge to Nanton. Then we were not given our promised free miles either. It was a pain to solve, but the end result was positive and we got a discounted rate for our troubles. So in the end it all worked out.
dani lounsburyGreat location and great people over all
Nancy EarleThe agent at this location was most helpful, friendly, and informative. he was the best.
LOREEN FEHRThe agent for uhaul was great. Uhaul as a company is complete shit and I will never rent from them again.
Rissa NeufeldTo improve for the next customer, you can ensure that all the information recorded in the contract is correct. (Specifically speaking about the amount of fuel in the equipment at the time of pick up.)
John DoerksenA definite language barrier was an issue, especially for my elderly father in law. The way things are done electronically is 100 % frustrating, I had to use my personal phone to do his transactions which caused even more confusion. The drop off date turned out to be wrong, and even though it was dropped off 3 days earlier than was written, there was no rebate. U-Haul used to be a great thing, not so anymore.
frank dyckProcess is redundant. First you book on line and enter everything, TWICE, Then at the location, they do it all again TWICE.. What is the use of booking on line>
Ginetta CarnevaleAll good
Gary HoseyWas perfect
Gary HoseyService provided was very quick, with no messing about, like some other U-Haul places.. will certainly use this location again if needed.. vehicle was almost new.. thanks again..
Philip GeorgeRates per km a little high.
ron mastinWe didn't know where to leave the key. Nothing was labeled.
Colleen Breeze