Évaluations des clients Newark Safe Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Newark Safe Storage

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Tim H.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael R.
Évaluation :

This was not our original pickup location-- the app allowed us to reserve a truck that did not exist at our requested spot. The reserved truck was not available when we arrived to pick it up, and there was no backup truck on reserve, either. This caused a lot of confusion and frustration the morning of our move, which complicated the schedule with the moving help we had hired. Only by the grace of the customer support staff were we able to locate a truck (smaller than the one originally reserved), in a location significantly further away from where we were loading it. These changes significantly altered our moving schedule, adding both time and mileage, because we weren't able to complete loading and unloading as originally planned.

MOHAMED E.
Évaluation :

Thank you

Jose M.
Évaluation :

Have the key drop off box by the gate and a spot outside the gate where the vehicle can be dropped off. Otherwise, ensure to give the customer the code to the gate when they pick up.

KAEINI E.
Évaluation :

Being able to drop off uhaul at anytime

Philip T.
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Rep was super nice. However, she took 30+ minutes to check me in even though I had an existing reservation. She didn't have the moving blankets I requested with the reservation. She changed my drop off location without explanation. And never explained that, if I dropped off after hours, there was an online check-in procedure.

THOMAS M.
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Le client n'a pas laissé de commentaire.

Tim H.
Évaluation :

Staff at Newark Safe storage were great! Definitely professional in and out in minutes. Very customer oriented.

Edgar G.
Évaluation :

Great customer service, guy wa a really helpfull

Edward E.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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