Why did U-Haul suggest a location 2X further from my home than many others with the same equipment?Russell H.
Moving Truck Rental in Newark, DE at Newark Safe Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Newark, DE 19711
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Friendly and helpful staff.Michael S.
Key did not work right away. Maintenance issue. Friendly staff. Quick and easy to pick up and drop off. Will use this convenient location again if needed.Katherine B.
Location not easy to find, they close too early, and it's hard to contact someone to speak with.OLGA H.
Excellent service.JOHN E.
Tim was very helpful and polite. Checking in and dropping off was quick and easy. The place to go if you ever need a uhaul rental..Charles B.
Maintain the same employees that you have already I can't think of a way to improveKORDELL M.
Our location was rerouted and this cost us more miles which is highly unfairJonathan C.
The best location I've been so far. Jim is absolutely amazing. Check in and check out was quick and correct. What an amazing guy. If you want to rent a uhaul choose here anywhere else I've experienced can't compare to the greatest experience at this location.JENNIFER G.
I had no issues at all. Tim was Great!Howard K.
Residential property hard to navigate streets in uhaul. VERY UNCLEAR how to drop of uhaul; need code to enter gated area. Thing is, can't get the code unless you're there 9am-4pm. Ironically, the drop-off area has an overnight box but you CAN'T ACCESS IT OVERNIGHT!!Carolyn B.
I order a truck online a week before pickup date. The place I ordered it said that the pickup location was changed. This is after 15 minutes being at the location. He sent me the new pickup location. When I get here they did not have box truck like I ordered. They only had vans and I needed a truck since it was one way out of state. Than I had to drive to Newark, De to find the other Uhaul that the Ihaul traffic division sent me that had a truck. It took almost 30 minutes with GPS to find that location. Whole situation was bad.Francesco V.
I arrived after hours and had no idea how to drop the truck offFREDERICK P.
Van was new - 1,100 miles and Tim in the office was great!Matthew M.
This was not our original pickup location-- the app allowed us to reserve a truck that did not exist at our requested spot. The reserved truck was not available when we arrived to pick it up, and there was no backup truck on reserve, either. This caused a lot of confusion and frustration the morning of our move, which complicated the schedule with the moving help we had hired. Only by the grace of the customer support staff were we able to locate a truck (smaller than the one originally reserved), in a location significantly further away from where we were loading it. These changes significantly altered our moving schedule, adding both time and mileage, because we weren't able to complete loading and unloading as originally planned.Michael R.
Thank youMOHAMED E.
Have the key drop off box by the gate and a spot outside the gate where the vehicle can be dropped off. Otherwise, ensure to give the customer the code to the gate when they pick up.Jose M.
Being able to drop off uhaul at anytimeKAEINI E.
Rep was super nice. However, she took 30+ minutes to check me in even though I had an existing reservation. She didn't have the moving blankets I requested with the reservation. She changed my drop off location without explanation. And never explained that, if I dropped off after hours, there was an online check-in procedure.Philip T.
Staff at Newark Safe storage were great! Definitely professional in and out in minutes. Very customer oriented.Tim H.
Great customer service, guy wa a really helpfullEdgar G.