Customer Reviews for Nicks Auto Repair
(Concessionnaire U-Haul dans le voisinage)

1645 évaluations

2800 Moorhead Ave   Boulder, CO 80305

(303) 494-1004

Heures d'ouverture de l'établissement

  • Lun : 8h30 am à 5h pm
  • Mar - ven : 8h am à 5h pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/3/2021 - 7/5/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(303) 494-1004

2800 Moorhead Ave
Boulder, CO 80305

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : 8h30 am à 5h pm
  • Mar - ven : 8h am à 5h pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/3/2021 - 7/5/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Nothing Nick made it a very smooth and seemless experience.

Barbara B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SUZANNE S. 
Évaluation :
5

The customer service rep. at Nicks was outstanding,

Bradley A. 
Évaluation :
5

Everyone there was wonderful, friendly and professional in assisting with unloading of my car and trailer.

Nancy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent Z. 
Évaluation :
4

We returned the truck nearly at 21h00 therefore just dropped the key on the box provided.

ALEJANDRO F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW C. 
Évaluation :
5

I had picked up in Colorado and dropped off in Grapevine TX. The only issue I had was with the online reservation system. * It behaved as if it had been hacked - contact me for more detail * After inputting the correct location to pickup it would default over and over to a town I had never heard of * Initially they had me picking up in a town an hour away from Boulder (which was my requested location * Lastly I learned that I wasn't guaranteed a truck until two days before pick up. This was a big problem because I was flying one way to Colorado to pick up furniture to drive back to Texad.

Ronald H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSEPH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amanda L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter M. 
Évaluation :
5

Truck was awesome, ready when needed and worked out great

Matthew S. 
Évaluation :
5

Just make sure fluids are good (including windshield washer fluid).

cheryl M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig M. 
Évaluation :
4

Open on sundays

Kim M. 
Évaluation :
5

Good experience.

Glenn F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Phoenix Z. 
Évaluation :
4

Best part was employee courtesy and helpfulness. App was difficult to use. Online booking experience was intimidating with threat to charge several hundred dollars for a scratch without insurance recommended. Slows down service as one does a minute inspection of vehicle to make sure there is not some hard to find scratch while your parking lot is rather full. Staff apparently too busy to clean floor of driver area of truck between users, but it is not all that important.

Daniel D. 
Évaluation :
4

YOUR APP!!! AND YOUR WEBSITE!!

Marina N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brad C. 
Évaluation :
3

Told me to call 1-800 # and rushed me out

LUCA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Flavio G. 
Évaluation :
5

Check in and out was efficient and competent No suprises.........no pressure to "add-on".

Janice L. 
Évaluation :
5

Let customers know the trailer ball size + electrical connector type ahead of time. Check tire pressure regularly - very important for loaded trailers. Great service assistance with trailer hookup. Merci!

Stephen J. 
Évaluation :
5

Nothing! Great experience

Jamie R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carroll L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRETCHEN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

albert A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donald D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler B. 
Évaluation :
4

If uHaul had a specific trailer that needs to go back to a location, please have it identified and parked in such a way that it can be picked up. There was a lot of confusion which resulted in significant delays and driving around from location to location during during pickup process.

KEVIN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
5

Thanks for the early morning response. It was nice we could navigate the dropping lot/backing in a trailer.

Jerilynn M. 
Évaluation :
3

This is not the location I was supposed to pick my Uhual up from. The place we initially tried to rent from told us they made a reservation but they did not make a reservation. I had to drive to Boulder, which was an hour away from me, last minute to pick the trailer up a day early. No apology or discount was offered when they realized their mistake. It was a terrible experience. I hope I never have to rent a Uhual again.

Margaret K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SABRINA M. 
Évaluation :
5

Excellent. Riley connected the trailer, explained safety checks, and explained drop-off instructions. The process was simple and quick.

David H. 
Évaluation :
3

Location wise, everything about this spot was great, they observed COVID protocols, and the one key-pickup interaction I had went smoothly. However, before driving my uhaul truck off/away, I did not check if the appliance and furniture Dolly I needed were in the back of the truck (like the online order form said they would be). Thankfully, I was able to pick them up at another uhaul location, but make sure to check for your desired equipment is in the uhaul before driving off!

Marek S. 
Évaluation :
1

The online/mobile experience was terrible! The mobile app doesn't work, doesn't know the location, I had to call customer service, which took way too much time and the representative was not friendly. Then she wanted to charge me 20 $extra when the uhaul app does not do it's job. Terrible. Renting trucks used to be very simple and very straight forward.

Ernest B. 
Évaluation :
2

You should be told at time of booking if a location will be open at the time you arrive. This location was closed at 9am on a Saturday. It was a pain to pick this up and receive approval remotely. Truck was dirty. Found out when I filled gas tank that there was a HOLE in the tank. Gas went everywhere. I would like money back. This isn't safe.

Lindsey R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Spencer D. 
Évaluation :
5

Get your act together! Was told my tow vehicle was insufficient to tow the trailer. Wrong. I have the owner's manual, I can read. UHaul assumed my tow vehicle had a base V6 engine, it has a V8. Spent WAY too much time getting this ironed out. Then was told I had to arrive 30 minutes early so the UHaul rep can hook up the trailer and photograph said hookup. It takes 5 minutes. It's a sad state of affairs in the USA when ordinary citizens can't be trusted to hook up a trailer. I'm old, know how to do it, and can drive a vehicle with a manual transmission. Rant over. Overall, I will consider another service provider next time.

Morgan S. 
Évaluation :
5

Windows and mirrors needed cleaning.

Chad C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dillon M. 
Évaluation :
4

The cab of the van was hard to tolerate because it smelled of bad BO with floral scent to cover. Maybe clean the upholstery?

Sarah O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dane B. 
Évaluation :
5

using the app is so easy, good job U-Haul for making the experience 100 % touchless!

Ray R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Nick's Auto is great!

KIP H. 
Évaluation :
5

Same experience as described above

RYAN R. 
Évaluation :
1

U-Haul cancelled my reservation at pick up, then charged me an extra 60 $for a new one. Couldn't even get through to customer service. This location was terrible. The contactless pick up involved a lot of contact with a maskless desk attendee. If I wasn't in a time crunch, I would've walked away and refused to do business.

Katrina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin T. 
Évaluation :
3

customer service sucked; place is a dump

Matt P. 
Évaluation :
5

Clone Nick and deploy him at all UHAUL locations.

Neil W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE E. 
Évaluation :
3

The gate size was not mentioned as narrower than the trailer size. I had trouble driving my ATV into the trailer with only 1/2 inch on either side.

Louis S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LISA R. 
Évaluation :
4

The guy connecting the trailer was awesome.

Mike K. 
Évaluation :
5

This has nothing to do with the location, they are great! But, the online drop off for after hours experience was impossible for me to figure out so I just dropped the keys.

Matthew M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chia H. 
Évaluation :
5

It made for a great and easy move!

Dennis A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick H. 
Évaluation :
2

I was Very disappointed. The text I was sent by U-Haul said drop location was open Saturday from 0830-1200. I got there shortly after 11:00 mountain time and found them closed. Hours posted said closed both Sat/Sunday. Parking lot also very untidy and disorganized. I managed to park and turn in my trailer.

BRADLEY T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erica S. 
Évaluation :
3

We paid for the furniture pads but never received those. How can I get a refund?

Isaac G. 
Évaluation :
4

reduce time necessary to spend on app

Olaf D. 
Évaluation :
5

Person in charge, Jennifer, was fantastic. She juggled three of us customers at same time yet took care of all of us in a friendly yet efficient manner. I believe she said she was "filling in" for someone else that day. Excellent work.

John D. 
Évaluation :
5

Ruben setup the hitch for me. Rylee and Dennis are kind and helpful. I've rented once and dropped here twice and always enjoy my interactions. The kind of business you want to return to.

Wendy D. 
Évaluation :
3

The location just felt odd. I kept thinking, is this really the right place to grab a truck? Just felt that trucks were mixed in between another business and it felt odd.

Tyler L. 
Évaluation :
5

Nicks employees are above and beyond a class act 👍🇺🇸

craig S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peter D. 
Évaluation :
3

We didn't have our 3 packing blanket packages upon vehicle pickup, and when returning the vehicle we put the required gas back in the truck to get where it was upon pickup but was told it was not, had to drive back across town to put more into it.

Jason K. 
Évaluation :
5

The gentleman who took care of us was very kind, knowledgeable and gave us excellent customer service.

Larry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg L. 
Évaluation :
1

The truck was very dirty and old. Had a difficult time driving because the truck was not mechanically sound. I will not be utilizing UHual services, especially from this location in the future.

matthew D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi R. 
Évaluation :
3

To many trucks at this location. Had requested another drop off, not sure why it changed. There was no where to drop truck.

MATTHEW P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Thorsten T. 
Évaluation :
5

Super friendly yet professional & efficient service!

Eric L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
4

Pick up after hours was OK. It worked but took a long time to get through the screens, provide the photos, have the person verify my reference person, etc. All told it took probably 30 minutes. The drop off was much more problematic. I was referred to a web site but the site had no functions for returning vehicles. And I was told by a sign on the lock box not to park on the street even though (a) that is where the truck began when I picked it up and (b) there were no spaces on the lot. I had to make a bunch of random calls to make sure I wasn't charged for not checking the truck back even though there were no mechanisms offered me to check it in. The check in part of the process needs work. But overall the rental was successful -- I got the truck, it worked, and it was reasonably priced. So I would recommend this again.

Lindley B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

carly G. 
Évaluation :
5

I purchased your alternative services for contesting movers to help with the move. They cancelled 30 mins after I picked up the truck. Very disappointed in these services. These actions have a reputations impact even when they are not your own people. They stayed they see billing my credit card at 7:30 am and cancelled by 9:00. They were do to arrive at 9:30.

Stephen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt F. 
Non reviews have been submitted for this location.

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