Évaluations des clients Northside Sunoco Gas Station

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Northside Sunoco Gas Station

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Emmanuel S.
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I was able to pickup the truck at 7am, it was the earliest in my area which was what I wanted. Love the new process, all the paper work was done when I reserved the truck. So at pickup it was just the payments process. It was fast and easy. I also love the app to document damaged on truck

JOHN ROBERT JR R.
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Le client n'a pas laissé de commentaire.

George K.
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Probably not the dealer fault. My problems... and there were MANY stems from the commercial account. A total nightmare

CHARLESRANDAL M.
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Le client n'a pas laissé de commentaire.

RONNIELEE K.
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Le client n'a pas laissé de commentaire.

AHSANUL HASSAN S.
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I have always had a good experience with Uhaul until this rental. At the beginning all was well, got on tot he highway and realized the driver door doesn't shut all the way, unless slammed. Next, backing into a storage and pressing the horn to warn people behind me, only to realize that the horn doesn't work. Last, the steering wheel was off-center. How are these truck safe for families go move across country. Please call me back or email me. I would like to speak with and express my concern to the leadership. Thank you.

Matt S.
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Le client n'a pas laissé de commentaire.

Jessica M.
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Le client n'a pas laissé de commentaire.

EVANTAYLOR L.
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The truck has missing light covers in the back. After spending 100s of dollars with this location during the week moving into my new home I called and told them I would be a little late dropping off the truck and he proceeded to tell me he would charge me for an entire extra day if I didn't get back on time. I will never spend another penny with these people nor will I allow any of my friends or family. And I rent about 10-15 trucks a year due to my business.

JEFFREYCREIGHTON H.
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Le client n'a pas laissé de commentaire.

RICHARDDUANE T.
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Le client n'a pas laissé de commentaire.

Frank C.
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key was difficult to remove from the ignition slot on steering wheel . Needs to be fixed. It took me about 1- 10 min to remove Key. The attendant at this location took about 30 sec with a lot of force.

Kathryn G.
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Le client n'a pas laissé de commentaire.

ANTHONYJAMES D.
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Le client n'a pas laissé de commentaire.

Steven P.
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Le client n'a pas laissé de commentaire.

MATTHEWSCOTT C.
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The UHaul service was part of a gas station. If the station would have been busy I feel like I would have had to wait a long time. My experience was good and i will probably use again, but not sure I would recommend.

Harry H.
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Le client n'a pas laissé de commentaire.

William C.
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Le client n'a pas laissé de commentaire.

JAMIEPHILLIP F.
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Very helpful and kind! Thank you.

TOM T.
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Rep did a good job

Joseph S.
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Le client n'a pas laissé de commentaire.

MARK ANTHONY M.
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Gas station with only 1 person had to wait for customers to pay for those pitches

TERRYPRESTON R.
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Le client n'a pas laissé de commentaire.

STEPHEN JAY L.
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Pick up location was changed 3 times. Was not able to pick up where I made the reservation. Trailer had some lights not working and mismatched tires.

ALANJAMES R.
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Le client n'a pas laissé de commentaire.

Shelley H.
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Le client n'a pas laissé de commentaire.

DAVIDWAYNE N.
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Le client n'a pas laissé de commentaire.

HAYWARD W.
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I request a truck and auto transport at this location base on MY need to drop my rental car at a location very close to the Uhaul store (in order to walk) I was given a location miles away and had to hire a rideshare.

Amanda D.
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Le client n'a pas laissé de commentaire.

MARKANDREW G.
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Le client n'a pas laissé de commentaire.

ELI H.
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Great experience. Can't even recommend any improvements.

BYROND C.
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Le client n'a pas laissé de commentaire.

JOSHUAADAM A.
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Misrepresented products and services and charged me for hidden charges undisclosed...

Vickie S.
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Le client n'a pas laissé de commentaire.

WAYNE M.
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Admittedly, when I picked it up, there was "mud" at the entrance, but not extensive. I can honestly say, I returned it "better than I received it." All in all, an excellent rental experience. The Customer service at Northside Sunoco was exemplary. Especially upon return. The gentlemen met us out side, not sure how he even know we were returning, but "appeared" and helped us disconnect trailer and took care of the rest. Phenomenal! Thank you. I love the two .locations, both Welltown and Northside Sunoco of Winchester. Very kindly/respectfully, Gene Mattingly Blessing!

NISHANTKUMAR S.
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Everything perfect

Daniel F.
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Le client n'a pas laissé de commentaire.

Guadalupe D.
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Le client n'a pas laissé de commentaire.

JEFFREYALAN S.
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Uhaul trailers have terrible tie down options. Not very efficient.

Gregory Matthew B.
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The rental had a leak somewhere in the box, I left my stuff in there overnight and there was water in the area, nothing major but there was water, as for this location, the guy handed me the keys and made me go get the truck from the back of the lot and the go and load the trailer myself, not a very professional place to deal with

James M.
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Le client n'a pas laissé de commentaire.

Michael A.
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Great staff

sandra N.
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Le client n'a pas laissé de commentaire.

RANDALLEARL W.
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Your trailer had a flat tire and was not pumped up! While in use it came disconnected from vehicle and we almost lost it. No damage to your trailer just frayed nerves. A little damage to my hook-up on truck. Your attendant was in rare form as well! Wow, what a day...

William M.
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Le client n'a pas laissé de commentaire.

Yvonne S.
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Le client n'a pas laissé de commentaire.

Frank O.
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The truck was just serviced and the low tire pressure indicator was on. Long lines and too complicated with being a combination store and U haul place.

Edy P.
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the person who attended me was very friendly and helpful. Thank you

AUSTIN C.
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should not have rented a tow dolly with a worn out tire.

Richard M.
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Great experience!

Ellen F.
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Le client n'a pas laissé de commentaire.

Andrew D.
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Le client n'a pas laissé de commentaire.

Albert M.
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This was a convenient store and worker in my opinion did not want to deal with the return. "Leave the key we will email you a receipt. I have not I had to pay extra mileage because I was told I had to return it to this location. I drove by a couple locations only 2-3 miles away from my destination to travel 20 miles to this location.

CURTISJOHN F.
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All was great. The people were helpful and efficient and had reasonable hours for pick up. Thank you!!

iris P.
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Le client n'a pas laissé de commentaire.

Angelo J.
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Le client n'a pas laissé de commentaire.

NAHEN A.
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Le client n'a pas laissé de commentaire.

Chris M.
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Much better than the last place I used on Tasker road. Quick easy in and out.

Barbara M.
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Le client n'a pas laissé de commentaire.

AARONDANIEL F.
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Le client n'a pas laissé de commentaire.

Jim B.
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Not a thing, great experience at pickup location! Jim Brown

lindsey V.
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Routine maintenance on trucks perhaps? Especially when so many people driving and the wear & tear/miles put on the vehicle. Felt engine jerking some when driving a few times. Tires seemed low but overall it was not bad.

Dale E.
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Le client n'a pas laissé de commentaire.

Preston P.
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1. I was forced to drive 50+ miles extra to pick up this vehicle. The extra miles provided didn't adequately compensate my time. I had to take a half day off work to adjust to U-Haul not being able to fulfill my reservation site. 2. I told the phone center rep that I would pick the vehicle between 12 & 1, but she set my pickup time for 2, which didn't allow me to utilize online pickup. Hence I had to wait inside the gas station while the sole clerk had to manage other customers, vendors, and my checkout 3. Vehicle was clean be the battery didn't make it thru the trip

Adan S.
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The only recommendation would be to somehow implement a third register into the location so that transactions with customers can still happen simultaneously with U-Haul customer transactions. This would prevent wait times for shoppers and attract more customers.

Keith K.
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Everything was great!!

Peter M.
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In and out in no time for pick up and return. Plus the gas station is right out front. Great experience. Pete McVey

jessica B.
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Correct billing

RAYBURNKARL B.
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Le client n'a pas laissé de commentaire.

SUSAN S.
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They forgot to give me blankets

ROBERTH M.
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Easy transaction, friendly and the trailer did the job as needed and was easy to use.

David A.
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Staff was helpful and the location was easy to find.

MARKBRANDON B.
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Le client n'a pas laissé de commentaire.

david C.
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Agent was very pleasant, would recommend.

Jeanette M.
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Le client n'a pas laissé de commentaire.

Christopher T.
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I was over billed last time.. not happy about it.

vicki T.
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If I had not asked about my deposit refund, I'm sure I would have never received it. Then issue with printer. I did receive and email and hey guess what, the printer half way worked. Very blurry.

Chad M.
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Le client n'a pas laissé de commentaire.

Bret L.
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The damage X's were not on equipment or available on site. Otherwise friendly service.

Valerie C.
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Le client n'a pas laissé de commentaire.

donald J.
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Great service fast

Robert M.
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Friendly service and they assure your hookup is correct and safe.

Robert T.
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Prices to high

Brandon T.
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Good selection of trucks. Super simple to check in using mobile and drop off was just as easy. Will use again whenever needed.

Mattie O.
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They do a really good job, and always pleasant.

Michael B.
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Le client n'a pas laissé de commentaire.

George H.
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The lady at the Sunoco station was fabulous. She went out of her way to assist me in securing a trailer and in the return. Two thumbs up for her!

Martin T.
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Le client n'a pas laissé de commentaire.

Robert M.
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Agent was helpful in assuring my hook up was correct and safety secured. Transaction was quick and easy. Friendly as well

Muhammad F.
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Le client n'a pas laissé de commentaire.

Alexander P.
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Le client n'a pas laissé de commentaire.

Jefferson B.
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Good overall experience and staff at gas station went out of there way to be helpful

Curtis S.
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Le client n'a pas laissé de commentaire.

Laurence E.
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The agent was very helpful.

MARTHA N.
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Le client n'a pas laissé de commentaire.

Aaron R.
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Le client n'a pas laissé de commentaire.

Christina C.
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Mileage adds up fast, increasing the cost of the rental which was not included when I checked the price and included the mileage

Laurie M.
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The woman who helped me check out the uhaul was very helpful and knowledgable. Could answer any question immediately. Thanks!

Aaron B.
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Le client n'a pas laissé de commentaire.

William S.
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Last year this rental cost me $175.00 dollars, this year it cost 297???? for the exact same trip. I will be rethinking next year how to handle this part of our travels because Maryland UHaul is really messed up.

Non reviews have been submitted for this location.

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