Customer Reviews for Northview Bait and Tackle
(Concessionnaire U-Haul dans le voisinage)

490 évaluations

1400 N Kiwanis Ave   Sioux Falls, SD 57104

(605) 338-5589

Heures

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 8h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(605) 338-5589

1400 N Kiwanis Ave
Sioux Falls, SD 57104

Services dans cet établissement :

Heures

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 8h am à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

russell T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dawn W. 
Évaluation :
5

Very quick and efficient.

JOSEPH K. 
Évaluation :
5

The guy that works here is nice and accommodating. Nice location too as i hate downtown area and easy to get back to interstate.

Michael N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lori B. 
Évaluation :
4

The tire was bubbled on the tread of the right side of trailer. Very scary that the could have blown on our trip. Tires need to be checked more regularly if they need replacing

Katelyn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leah A. 
Évaluation :
5

This location was great and the regional manager Devon was also great. With this being said, the customer service agents that I spoke with who stated they were with corporate were very useless, had bad attitudes so they must hate their jobs or need to find a new one.

Brandi R. 
Évaluation :
4

S.O.

Naomie B. 
Évaluation :
5

Not this office's fault but Please fix the App. I dropped it off last night and was unable to check it in on the website or the app. I did power cycle my phone too. I would get to the end of the check in and it would start all over again

Matt G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason R. 
Évaluation :
1

We have been using this location on and off for 9 years and the only reason we go back is bc of the service. We needed a Uhaul several times this year and so we went back this year and I don't know what happened to this location but it's super sad and the customer service is definitely gone down hill. This last time I was in yesterday will be the last time I EVER go back unfortunately. I was told that the 10ft truck is a seater when it's clearly not. We even knew that. He gave me keys to the truck and I went to start it and it wouldn't even go in the hole (wrong truck). anyhow when I brought the truck back I wanted to be personally checked in and made sure it was not left overnight bc it was under my insurance the guy kept insisting that I leave and he will just check it in the morning when he gets back. I didn't want it to sit overnight outside and he didn't check it in yet when they were gonna be open for another 45 more minutes. Just lazy. He would not give me a printed copy like every one else he sent it to my email. Just overall the worst service EVER. I use to consider this place a “hidden gem”. But I don't know what happened. Maybe they have new owners from the last time I was there. It clearly shows. We use Uhaul alot so time for a new place.

Suzanne K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ghirmay W. 
Évaluation :
5

Just let you know you have a nice staff and in good condition thank you

GUSTAVO F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roger O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danga K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEANGELO T. 
Évaluation :
2

One truck did not start. The card reader failed had to run the entire transaction again.

Terry G. 
Évaluation :
5

The wipers where bad and windshield washer didn't work

Jerry F. 
Évaluation :
4

The lights on the trailer went out sometime during the trip and was stopped by the highway patrol. That was exciting.

john Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
5

The utility trailer was excellent for transporting a motorcycle. The trailer was rock smooth the whole time.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaleb H. 
Évaluation :
2

Everything as far as picking up the truck was fine. But once I went to a different location to gather the storage unit information, it was not explained to me. All I received was the PIN number and that's it. Once I arrived to the storage units I then received a call from UHAUL staff apologizing that they did not explain anything and still did not on that phone call.

Xavier S. 
Évaluation :
5

The owner northview bait and tackle in Sioux falls South Dakota, the location I picked up the car hauler that would be the bait and tackle shop was by far the kindest and best person I've ever dealt with while doing with you guys.

Kurt B. 
Évaluation :
5

Nothing, the owner of Northview bait and tackle was very helpful.

Liachar X. 
Évaluation :
5

No comment, your doing fine.

Judi B. 
Évaluation :
3

The truck wasn't clean. We found dirty tissues in the cab so, had to clean and disinfect.

Ryan V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R. 
Évaluation :
5

Nothing! I arrived at 10:00 AM as scheduled. Nate checked me in and away I went. Returned vehicle around 2:00 PM Nate checked me out. No waiting, everything in order. He was professional and knowledgeable. Will rent there again! Charles Boese

Charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Virgil S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan W. 
Évaluation :
3

The employee just asked if I was dropping off a truck and then asked for the key. He said that was it. I was done. I asked about checking the mileage and he said he'd get it. I felt uncomfortable not having him look at the truck while I was there. So I asked for the key and went out and wrote down the mileage and took a picture of the blankets and appliance dolly laying in the empty cargo bay. A little more customer service would have gone a long way.

LUIS E. 
Évaluation :
5

Quick, clean and easy.

Shawn K. 
Évaluation :
5

Location was great. Staff was extremely helpful. Truck was as advertised. Check engine light was on when I started truck and employee came out and checked out the truck before allowing me to take it. Will rent from this location again.

Jason R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Samuel H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristine S. 
Évaluation :
5

No improvement necessary.

Chad B. 
Évaluation :
4

We picked up the trailer and drove for an hour trailer was not riding right went out and looked and there was two different size tires on the trailer And we had seven more hours to go very disappointing

Valerie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LEO F. 
Évaluation :
3

S.O.

Troy N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia A. 
Évaluation :
3

The truck I rented was dirty inside and out. Had to sweep cargo area before I could load. Plus came with a pickle some ketchup and a chewed piece of gum in the cup holder. Truck belt squieled the whole time. I had to fight to keep the truck on the road and out of the ditch the whole time while driving. This rental should of been free!!!

Linzy B. 
Évaluation :
4

Interior of truck was not clean when I got it, I bought wipes and wiped down the entire cab. There were crumbs from a previous trip in the windshield and 2 receipts for gas left in the truck as well. Super nice young man running it, easy to work with and helpful but it may have been a quick turn around.

Timothy M. 
Évaluation :
1

The left turning signal was out to I had to drive behind the trailer to ensure we could signal when turning. When we told them we were moving to Lousiville Ky, they gave us a drop off location in Indiana, 30 minutes away. When we called to reschedule the pick up at a closer location, the lady we spoke to at this location (6456 Outer Loop, Louisville, KY 40228) was very rude and acted like this was a huge inconvenience for her to deal with and if she did, she would charge us a fee for having to do so. She then transferred us to someone else who said they had no idea how to help us (but she was nice about it unlike the first gal) and then transferred us to a third person whom by that time we had given up and just took it to the registered location. We've used uhaul many times before and this is by far the only/worst experience we've had.

NICOLAS S. 
Évaluation :
5

Always friendly service at this location

Gene F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARRY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott B. 
Évaluation :
5

Nothing. Great service and the uhaul was very nice.

Paula K. 
Évaluation :
1

Website lied about matching truck and trailer, got there and the trailer was a foot short, later called the uhaul service number and was not allowed a refund for a mishap on their part. Very poor customer service for a multimillion dollar company

Jonathon P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles K. 
Évaluation :
5

There was rice or something in the front driver side door pocket. I tried to clean it out and am guessing I got charged for it on drop off.

Anya H. 
Évaluation :
2

Heavy ice on vehicle and no ice scraper

Dean B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles K. 
Évaluation :
3

Having the location in the email would be helpful! As when one is moving ana the location you call is not able to meet the needs, then tell you where can one forgets.

Jennifer S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lane J. 
Évaluation :
3

There was a dolly in the back of the truck and unsecured. The back of the truck had things from the previous renter which we needed to clean out before use.

Tonda K. 
Évaluation :
5

The staff at Northview was very helpful and friendly. Treated me like family instead of just as a customer.

Matthew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Al D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lowell A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan Y. 
Évaluation :
4

Good customer service. Only one problem charged for 6 days only used 5 days, slow getting credit for over charge.

James N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve P. 
Évaluation :
3

I did not check the trailer to make sure the lights and blinkers worked - It would have been good to have a checklist

Kendall G. 
Évaluation :
5

Equipment was fine but was not clean on the outside. This did not make a difference in my experience.

Sheri K. 
Évaluation :
5

Matt is a great guy. Super helpful.

greg S. 
Évaluation :
4

Trailer was not available at time promised. Call from Matt informing me of this half hour before pick up. Matt traced the person down who had not returned the trailer and had it for pick-up within an hour.

Tom R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce M. 
Évaluation :
5

Nice people helping.

Sarah N. 
Évaluation :
4

i was a little concerned when i first got in the truck because the service engine soon light was on and stayed on the whole time i had it but seemed fine otherwise.

Jerry G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric K. 
Évaluation :
5

I had selected another location closer to me however. This added extra miles to my move that you charged me for. You had even confirmed my location I picked in an email and when I went there they said it was at another location. Communication of this would have been great. The folks at Northview we're pleasant and good to deal with however communication on your part would have been great and you could have comped new the extra miles to and from.

Michele L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda W. 
Évaluation :
5

The owner of Northview Bait and Tackle was awesome to work with. Very helpful, knowledgeable and a great sense of humor! I would highly recommend this location.

Kim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

The crew at this location was very helpful in getting me hooked up & on the road! Very fast and very friendly. Real pro's!!!

Mike S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

Not a thing.

James B. 
Évaluation :
4

Very friendly agents would recommend

george G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barb L. 
Évaluation :
5

Excellent service, I would use again!!

Jacki W. 
Non reviews have been submitted for this location.

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